Assistant Community Manager Resume

SUMMARY

Results - driven, proactive and resourceful administrative professional with extensive experience providing project management and coordination, analytical, reporting, administrative and customer service support in IT, Senior Living, Community and Faith Based Non-Profit arenas, Real Estate, Healthcare, Bio-Pharma, Medical, Manufacturing and Banking

AREAS OF EXPERTISE

TECHNICAL SKILLS

MS Office Suite Plus (Word, Excel, Access, PowerPoint, Outlook, Visio, Front Page, Publisher, SharePoint, Project, Project Central)
Real Page, Ulti-Pro, Online A/P, One Site, EIV
Adobe Creative Suite; WORD Search, Red Dot, Lotus Notes, NIKU
Remedy, SAP, TSO (Mainframe), CICS (Mainframe), Active Directory, Ariba, Quicken, Peachtree

PROFESSIONAL EXPERIENCE

Confidential

Assistant Community Manager

Responsibilities:

Fulfil compliance functions and assist with the management of the property. Maintain positive rapport and communication with residents, co-workers, management and corporate staff, regulatory agencies, community constituents and Board.

Confidential

Admin/Recept/Event Coordination

Responsibilities:

Provided support to staff and residents. Handled board meeting material preparation, minutes, transcription, event planning/coordination; complaint management/escalation as needed. Audit/inspection prep, material/document preparation and staff meetings.
Provided resident event planning/coordination/management support including design, planning, shopping, menu selection, caterer/entertainment research/selection.
Vendor management administration and Pro-compliance management. Did research, analysis and documentation including reporting as needed. Financial documentation and file administration. Supply management including orders, budgets and reporting.
Handled rent collection, deposit preparation, Online A/P and Real Page data entry. Created, tracked and followed-up on work orders, Front desk and shuttle scheduling.

Confidential

Mass Communications Team

Responsibilities:

Established project scope by studying strategic business drivers; discovering and validating business/technical requirements, parameters; gathering input from SMEs.
Developed/implemented web solution. Monitored project progress; tracked action items; conducted design implementation meetings. Formulated objectives; project deliverables and resource availability. Explored/evaluated technical solutions.