Project Manager Resume

SUMMARY

Experienced, certified, efficient, effective, successful Business Systems Analyst, Project/Program Manager, Business Systems Analyst, and Scrum Master.
Additional extensive experience as a QA Analyst, Data Analyst, Technical Writer, Trainer, Training Developer, and Training Manager. Bilingual English/Spanish.
Delivered large, multi - million dollar projects with the requested requirements accurately, on time, and on budget using on-shore and offshore resources. Effectively managed risks.
Expert problem-solver, profit booster, and efficiency specialist.
Successfully managed large (over $1M and over 20 on-shore and off-shore resources) complex software and hardware projects and teams, documented detailed technical requirements for them, and created user guides, training, and test cases for them in a variety of industries.
Environments included complete SDLC cycle, in agile/scrum and waterfall methodologies, for web, client/server, PC, and Mac environments, and using Lean Six Sigma practices. Operated under constrained deadlines and budgets in fast-paced environments. Managed diverse on-shore and off-shore teams. Used English and Spanish.
Worked with external contracts/vendors. Used various project management and business systems analysis applications. Projects have included web-based and buyer-facing e-commerce projects, healthcare-related projects, government, and mortgage/financial/loan origination/banking transaction processing and servicing applications.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Automation of the preparation of $500M in securitized prime financial instruments; including modification of multiple applications across multiple sites with a tight deadline and low budget.
Imaging, storing, tracking, and retrieving on-line documents linked to financial instruments.
Implementation, integration, and customization of Web-based Pragmatic, Salesforce.com and Seibel SaaS CRMs to replace paper and mainframe based sales lead tracking systems; designed new SQL database; administered and managed implementation of; oversaw computer security testing for Web-based projects.
Migration of a mainframe loan processing application to Gallagher NetOxygen web-based loan system.
Implementation of process improvements and changes for OFAC and security and regulatory requirements.
Selection, purchasing, installation, and configuration of automated applications for employment processing, commercial property GIS interface (Google Earth), and interactive voice response (IVR) systems.
Migrating data centers and consolidating servers; remotely administering systems and installing and configuring IT (computer) hardware at multiple sites.
Implementation of a multi-site, multi-sever PlanView web-based project management software in a multi-site, multi-server environment and integrating it with Business Objects business intelligence (BI) reports.
Deploying a corporate-wide web-based (SharePoint) site for HR and SharePoint Web Portals for multiple departments, and interdepartmental document repositories.
Deploying a web-based asset management system for IT.
Implementing Interactive voice response (IVR and VOIP) systems to handle phone requests.

Confidential

Project Manager

Responsibilities:

Managed teams that delivered the following projects on time and within budget significantly increasing sales and customer satisfaction:
Process financial securities and accounting transactions in Web-based, SQL, UNIX/Linux, SaaS, JAVA/J2EE, and Windows client-server platforms.
Design and implement a quote-to-cash system.
Design and manage implementation of components of an enterprise data warehouse and ETL.
Develop self-study IT courses.

Confidential

Project Manager

Responsibilities:

Manufacturing of proprietary system hardware (various products).
Development of proprietary system and environmental software (database, operating systems, and network).
Implementation and customization of PeopleSoft HR and Oracle Financials ERP modules.
Development of company-wide/international hardware and software self-study (e-learning) IT courses.
Provided consultation to business units on quality improvement and productivity improvement.
Responded to RFPs, built business plans; created roadmaps on hardware and software.
Managed training, developed on-line and instructor-led training, developed documentation and marketing collateral; taught technical courses; hired trainers and training developers, and verified compliance; implemented continuing education training program, and developed new-hire self-study training programs used domestically and internationally resulting in considerable savings of over $300,000 annually in travel and training costs.

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