Retail Banking Infrastructure Manager Resume

SUMMARY:

Solution - driven QA Manager adept in all phases SDLC driving quality in all phases of SDLC, starting from Unit, System, Integration, Regression, UAT, Business Acceptance, Performance, Security, Operability and Deployment. Excellent experience in release management, environment management, defect prevention, maximizing test coverage, and managing strategizing QA automation.
Exceptional team motivator wif experience in strategy/plan development, consulting and engagement, thought leadership, and mentoring / teams.
Solid communication skills verbal/written wif excellent understanding of project management techniques, methodologies, and best practices. Seamlessly collaborate wif internal / external stakeholders, partners, on/offshore teams; outstanding manager wif demonstrated success building teams, manage departmental plan . 12+ Years of Confidential experience; IBM Innovation fest participant.

CORE COMPETENCIES

QA / QC Test Plan / Strategy
Program Strategy / Mgmt
Cost Estimates / Budget Mgmt
Excellent Interpersonal Skills
Global / On- & Off-shore Teams
Status Dashboards / Reporting
Environment / Data Strategy Mgt
Collaborator / Influencer
Testing Process Automation
Risk Analysis / Management
Managing Stakeholders / Vendors
Gating / Audit preparation

SUMMARY:

Confidential

Retail Banking Infrastructure Manager

Responsibilities:

Infrastructure QA consultant for the Windows 10 upgrade program. Upgrading from Windows 7 operating system to Windows 10 for 21,000 Retail Branch workstations using Zero Touch technology and to ensure stability, availability, reliability, supportability and security of the retail platform. Verification for 200+ applications in various testing phases, release management of the applications dat are modified/impacted coordinating wif the packaging team.

Confidential

Centre of Excellence

Responsibilities:

Consultant role to establish Quality Assurance Centre of Excellence (QACoE).
Transformation from Traditional to Agile methodologies, creation of standards and policies, templates and guidelines for quality, service and governance structure.
Introduce Automation using Selenium / Cucumber and DevOps framework, test data management, risk-based testing framework and test environment management.
Streamline processes, facilitate s on accessibility testing, non-functional testing, Service Virtualization and Cloud Computing (Azure).

Confidential

Release Manager / Data Manager / Program Test Manager / Environment Manager

Responsibilities:

Served as Program Test Manager for IVR project in CPCT. Effectively managed the testing of core solution using Service Virtualization. Agile methodology was used to ensure the delivery on target.
More than 7 years of experience wif Confidential working as QA Manager for some of the biggest TD programs; involving cloud, middle tier, legacy and data warehousing solutions. Previously served as Environment and Data Manager for Risk Assessment compliance project (RISE). Earlier worked as QA Manager for Cheque Imaging compliance project for 2 years in Payment Processing Transformation area. Worked as IT consultant for DCTS and core banking / compliance solution testing engagement wifin Confidential .
Develop QA teams and appoint leads in the US, Canada and India for specific application clusters.
Efficiently managed quality, scope, and timeline objectives for critical programs.
Develop and manage release calendar, release summary notes, implementation status communication.
Held role of Advisory IT Specialist in development of on- / off-shore program testing function, consulting on testing strategies, operating modeling, and transition planning.
Change Management and on- / off-shore team for infrastructure upgrade initiative of financial services provider’s asset management division.
Led program-level integration testing for payment gateway / data processing provider. Ensured compliance of Truncation and Electronic Cheque Presentment (TECP) system—required by Canadian Payments Association (CPA) for all Canadian financial institutions.
Consulted on, architected, and implemented QA Program for Canada’s largest broadcaster scheduling and sequencing ERP application. Developed deep business noledge and established best-practice QA business processes, workflows, tools, and performance metrics for functional and data warehousing and migration testing teams; created test plan, ETL scenario, and case templates.

Confidential

QA Manager / Senior Test Engineer

Responsibilities:

Advanced QA engineering and consulting roles to manage end-to-end QA for client-facing, enterprise-scale business and infrastructure solutions wifin Middle East’s leading IT / solutions consultancy.
Led QA for major engagements to develop wholesale banking, retail banking and foreign exchange, anti money laundering (AML), channel routing, treasury, accounting / accounts payable (A/P). Performed IT audits, Y2K testing.

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