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Lead Program Manager Resume

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Denver, CO

SUMMARY

  • Seasoned program and project management professional with a lengthy career leading teams, defining strategic goals, facilitating work Confidential all levels, and communicating results to executive leadership and other key stakeholders.
  • My background includes the deployment of network infrastructure, engineering, planning, design, risk analysis and mitigation, client relationship management, and resource development.

TECHNICAL SKILLS

  • Waterfall
  • Agile
  • Scrum
  • Lean
  • Critical Path Method
  • PMI
  • PMBOK
  • Smartsheet
  • MS Project
  • Clarity
  • Pivotal Tracker
  • Wireless
  • LTE
  • 5G
  • Data Center
  • Telecommunications

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Lead Program Manager

Responsibilities:

  • Program oversight of the Network Services Group engineering project portfolio.
  • Responsible for all internal programs, including construction of a new customer lab as well as strategic support of the Broadband Access initiatives.
  • Career development and training of the project management staff within the PMO on PMI best practices. Scrum Product Owner: Network Services Group product owner for Smartsheet development.

Confidential, San Diego, CA.

Project Delivery Manager

Responsibilities:

  • Continuous project management planning and implementation of the Confidential AirScale program initiative in support of 5G enablement within the Sprint wireless network.
  • Contribute to the customization of global e2e operational processes to project requirements (e.g. network operations, supply chain, logistics and acceptance processes).
  • Proactively assess and add to the project management and delivery process planning to reflect the changing environment.
  • Responsible for communication of the project management plan and related processes to the relevant stakeholders.
  • Scheduling, forecasting, progress tracking and reporting. Controlling and optimizing services delivery performance (operational KPIs i.e.: SLA, time, scope, quality). Coordination of all services delivery resources.

Confidential, San Diego, CA.

Project Management Consultant

Responsibilities:

  • PMO oversight and best practices training for Confidential .

Confidential, San Diego, CA.

Customer Project Manager

Responsibilities:

  • Responsible for managing the Sprint Network Advantage (CDMA), Network Vision (LTE), and 2.5Ghz (TDD - LTE) program portfolios in terms of scope, time, costs, and quality.
  • This includes monitoring and controlling program progress, milestones, stakeholder communications, contract negotiations and focusing on the needs and priorities of the customer.
  • Generate program reports including production status, risk analysis, issues and action logs.
  • Program point of contact for governance/tollgate presentations and approvals.
  • Lead regional stakeholder deployment and coordination calls, creating and disseminating meeting agendas, minutes, and communications.
  • Procurement and logistics management. Facilitate regional escalations with various stakeholders and facilitate site level and process-related change controls and approvals.

Confidential, San Diego, CA.

Customer Project Manager

Responsibilities:

  • Manage all aspects of Confidential network deployments from the customer relationship, project plan of record, project schedule, cost, material procurement and inventory management in support of Confidential & Confidential ’s 4G/LTE overlay architecture initiatives.
  • Responsible for the communication plan to the project team, management, and client stakeholders. Oversight of project financials and reporting.
  • Hands-on troubleshooting of project issues and development of risk mitigation plans as well as alternative project tasks, schedules, milestones, processes, etc. to resolve project issues.
  • External vendor and customer point of contact.

Confidential, San Diego, CA.

Program Manager/Market Lead

Responsibilities:

  • Responsible for the end-to-end deployment of all ETTCS (Ethernet to cell site) projects across the Desert Southwest.
  • Management of site scheduling and related engineering design plan creation.
  • Management of all cross-functional team (Planning, Design, Order Issuance, Construction, Engineering, Field Ops, Network Ops) project managers, providing leadership direction as necessary.
  • External vendor and LEC management (Qwest/Centurylink, Time Warner, Confidential & Confidential Wireline).
  • Mitigation of any potential risks to the project schedule and management of the PMO queue within the workflow for any/all escalations.
  • Weekly reporting to senior leadership.

Confidential, Denver, CO.

Transport/LTE Project Manager

Responsibilities:

  • Management of Ethernet backhaul projects as they relate to LTE, carrier adds, new builds, and overhead network capacity.- Management of regional microwave projects.
  • Creation and management of schedules for cell site deployments. Managing VZW market and LEC resources utilizing the established communication plan.
  • Project reporting and documentation.

Confidential - Englewood, CO.

Senior Project Manager

Responsibilities:

  • Management of Q1&2 2010 corporate initiatives (National Ethernet, Converged Services, IP Core Upgrades).
  • Ensure the adherence to project schedules, reporting requirements, monitoring, and project team management.
  • Primary point of contact for all internal resources (Engineering, Field Operations, Network Operations)
  • Primary point of contact for all external vendor activity.
  • Equipment procurement and logistics management.

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