Lead Program Manager Resume
5.00/5 (Submit Your Rating)
Denver, CO
SUMMARY
- Seasoned program and project management professional with a lengthy career leading teams, defining strategic goals, facilitating work Confidential all levels, and communicating results to executive leadership and other key stakeholders.
- My background includes the deployment of network infrastructure, engineering, planning, design, risk analysis and mitigation, client relationship management, and resource development.
TECHNICAL SKILLS
- Waterfall
- Agile
- Scrum
- Lean
- Critical Path Method
- PMI
- PMBOK
- Smartsheet
- MS Project
- Clarity
- Pivotal Tracker
- Wireless
- LTE
- 5G
- Data Center
- Telecommunications
PROFESSIONAL EXPERIENCE
Confidential, Denver, CO
Lead Program Manager
Responsibilities:
- Program oversight of the Network Services Group engineering project portfolio.
- Responsible for all internal programs, including construction of a new customer lab as well as strategic support of the Broadband Access initiatives.
- Career development and training of the project management staff within the PMO on PMI best practices. Scrum Product Owner: Network Services Group product owner for Smartsheet development.
Confidential, San Diego, CA.
Project Delivery Manager
Responsibilities:
- Continuous project management planning and implementation of the Confidential AirScale program initiative in support of 5G enablement within the Sprint wireless network.
- Contribute to the customization of global e2e operational processes to project requirements (e.g. network operations, supply chain, logistics and acceptance processes).
- Proactively assess and add to the project management and delivery process planning to reflect the changing environment.
- Responsible for communication of the project management plan and related processes to the relevant stakeholders.
- Scheduling, forecasting, progress tracking and reporting. Controlling and optimizing services delivery performance (operational KPIs i.e.: SLA, time, scope, quality). Coordination of all services delivery resources.
Confidential, San Diego, CA.
Project Management Consultant
Responsibilities:
- PMO oversight and best practices training for Confidential .
Confidential, San Diego, CA.
Customer Project Manager
Responsibilities:
- Responsible for managing the Sprint Network Advantage (CDMA), Network Vision (LTE), and 2.5Ghz (TDD - LTE) program portfolios in terms of scope, time, costs, and quality.
- This includes monitoring and controlling program progress, milestones, stakeholder communications, contract negotiations and focusing on the needs and priorities of the customer.
- Generate program reports including production status, risk analysis, issues and action logs.
- Program point of contact for governance/tollgate presentations and approvals.
- Lead regional stakeholder deployment and coordination calls, creating and disseminating meeting agendas, minutes, and communications.
- Procurement and logistics management. Facilitate regional escalations with various stakeholders and facilitate site level and process-related change controls and approvals.
Confidential, San Diego, CA.
Customer Project Manager
Responsibilities:
- Manage all aspects of Confidential network deployments from the customer relationship, project plan of record, project schedule, cost, material procurement and inventory management in support of Confidential & Confidential ’s 4G/LTE overlay architecture initiatives.
- Responsible for the communication plan to the project team, management, and client stakeholders. Oversight of project financials and reporting.
- Hands-on troubleshooting of project issues and development of risk mitigation plans as well as alternative project tasks, schedules, milestones, processes, etc. to resolve project issues.
- External vendor and customer point of contact.
Confidential, San Diego, CA.
Program Manager/Market Lead
Responsibilities:
- Responsible for the end-to-end deployment of all ETTCS (Ethernet to cell site) projects across the Desert Southwest.
- Management of site scheduling and related engineering design plan creation.
- Management of all cross-functional team (Planning, Design, Order Issuance, Construction, Engineering, Field Ops, Network Ops) project managers, providing leadership direction as necessary.
- External vendor and LEC management (Qwest/Centurylink, Time Warner, Confidential & Confidential Wireline).
- Mitigation of any potential risks to the project schedule and management of the PMO queue within the workflow for any/all escalations.
- Weekly reporting to senior leadership.
Confidential, Denver, CO.
Transport/LTE Project Manager
Responsibilities:
- Management of Ethernet backhaul projects as they relate to LTE, carrier adds, new builds, and overhead network capacity.- Management of regional microwave projects.
- Creation and management of schedules for cell site deployments. Managing VZW market and LEC resources utilizing the established communication plan.
- Project reporting and documentation.
Confidential - Englewood, CO.
Senior Project Manager
Responsibilities:
- Management of Q1&2 2010 corporate initiatives (National Ethernet, Converged Services, IP Core Upgrades).
- Ensure the adherence to project schedules, reporting requirements, monitoring, and project team management.
- Primary point of contact for all internal resources (Engineering, Field Operations, Network Operations)
- Primary point of contact for all external vendor activity.
- Equipment procurement and logistics management.