Program Manager/technical Project / Delivery Manager Resume
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SUMMARY
- He delivers - on time, at or under budget, by managing scope, risk, and relationships with senior leaders, peers, and team members.
- He is a career Information Technology Program and Project Manager with over 20 years of hands-on experiences of beginning to end Applications Development and Infrastructure Projects.
- He has a successful record supervising resources, managing tasks towards on-time deliverables, strategic planning, leadership.
PROFESSIONAL EXPERIENCE
Confidential
Program Manager/Technical Project / Delivery Manager
Project/Technology: SaaS (Regulated), Java, .Net, PL/SQL, Oracle
Responsibilities:
- Implemented 21 CFR, Part 11 Compliance framework and monitored Checklists at each Phase Gate
- Led and managed daily SCRUM Meetings blended with Waterfall frameworks/managed backlog, delivery plan
- Provided Program Level leadership to include:
- Integration and Configuration (high level) tasks
- Defect Tracking and resolution (US and offshore)
- Regulated (GxP) Document Tracking and approval process
- High-level and detailed project tracking (MS Project/Visio)
- Workstream PM daily communications; stakeholder expectations and communications
- SharePoint Management, Program level
- Managed project scope (scope creep and change requests), schedule, and budget (burn)
- Utilized exceptional consultation skills with the ability to influence decision making, and the ability to interact with all levels of the business from senior leaders to working teams
- Managed Governance in every Phase/Gate; demonstrate (daily) a drive for results (Deliverables) to include budget burn vis-à-vis tasks, and time-on-task with a focus on continuous process improvement
Confidential
Consultant Senior IT Project Manager
Project/Technology: TrackWise SaaS, TrackWise Workflow Construction, GxP Document Validation
Responsibilities:
- Managed multiple validated (Regulatory Compliant) work streams within Laboratory Information Systems (LIS)
- Used and Lead/Managed daily Agile/SCRUM Meetings (3 concurrent Teams)
- Planned and facilitated Agile/Scrum framework to include backlog grooming, sprint planning, daily stand-ups
- Created project / product backlogs, release plans and sprint schedules.
- Managed backlog with Product Owner
- Monitored each Project Phase Gate for 21 CFR, Part 11 Compliance and Regulatory requirements
- Managed Project Proposals to include RFP, SOW, MOU Documents; Project Budget; Staff and staff upgrades
- Collaborated with Technical SMEs to meet Infrastructure solutions to include
- Regulatory compliance (FDA, HIPPA)
- Server architectures
- Security (firewall)
- Disaster Recovery (Business Continuity)
- Created Data Analytics Team/project effort
- Developed Project Documentation with project stakeholders to include:
- Project Charter
- Project Scope Document
- Business Requirements (BRD)
- Functional Requirements (FRD)
- Change Management Plan
- Disaster Recovery (IT) / Business Continuity (Business)
- Communications Plan (Matrix)
- Stakeholder Status Reporting (PowerPoint)
- Executed and followed Change Control processes
- Collaborated with other IT groups involved in the project delivery process
- Coordinated training with Business Systems End-users
- Tools Used: Oracle backend, Microsoft Suite Tools to include MS Project, Visio, PowerPoint
- PPM Tool: MS Project, Planisware, Tableau (Data) Analysis, COTS Tool: Sparta TrackWise (QMS | CAPA)
Confidential
Senior IT Project Manager
Responsibilities:
- Managed Project Proposals to include RFP, SOW Documents and Project Budget
- Directed and managed multiple (3) concurrent IT projects in GxP (Validated) Applications in Agile PLC framework
- Directed daily Scrum Meetings in three (3) concurrent projects
- Facilitated daily process with Product Owner (PO) on Product Back log / Directed Scrum Best Practices
- Collaborated with Technical SMEs to meet Infrastructure solutions to include
- Regulatory compliance (FDA, HIPPA)
- Disaster Recovery (Business Continuity)
- Delivered solutions in Cloud Automation Technology to include
- Development, front-end
- Development, Infrastructure (to include middleware)
- Disaster Recovery Planning and documentation
- Business Continuity Planning
- SharePoint Management, Program
- Collaborated with Business leaders in examining solution options
- Collaborated with Technical SMEs to translate Functional Requirements (Stories) into technical specifications
- Identified and monitored intra-project and cross-project dependencies across the Enterprise
- Tools Used: Microsoft Suite: Word, Excel (Excel Marcos), Visio, PowerPoint
- PPM Tool: MS Project; Tableau Analysis Tool, COTS Tool: TrackWise
Confidential, Durham, NC
Senior IT Program Manager, PO & IT
Responsibilities:
- Co-managed RFP process and over-all contract Agreement for non-FTE Contractors
- Directed and managed multiple concurrent IT projects in GxP (Validated) Applications in Agile PLC framework
- Used and Lead/Managed daily SCRUM Meetings (3 concurrent Teams)
- Managed backlog with Product Owner
- Collaborated with Project Management Tableau Analysis Team
- Provided change management solutions within:
- Developed of TrackWise QMS Ver. 8.5.3:
- Collaborated with Business leaders for BCP (Business Continuity) and BSP (Business Scalability) Processes
- Use of PMP/PMI Best Practices to ensure GxP/SOX documentation FDA regulatory compliance
- Ensured project visibility and progress through appropriate Stakeholder and Senior Leader’s communications strategy
- Aligned all activities with evolving Confidential PMO Best Practices
- Tools Used: Microsoft Suite: Word, Excel, Visio, PowerPoint
- PPM Tools: MS Project, MS Project Online; COTS Tool: TrackWise