SUMMARY:

• A manager skilled in directing successful program/project teams to deliver SAP, BI, EDI and general software, hardware solutions.
• Methodologies include full cycle SDLC, Agile (SCRUM), traditional and modified waterfall, as well as IBM SAP methodology and tools. Recent projects include the implementation of SAP (Pricing, OTC, Retail, PLM, EHS, WM, SCM and FICO) and customer facing ordering channels with BI reporting functionality. Management activities include SAP WRICEF design, development, testing and deployment, business intelligence, systems integration.
• Experienced in leading program/project teams to deliver projects within budget, time and scope. Worked on multiple projects simultaneously with annual budgets in excess of $20M and 60+ resources.
• Experienced in both custom and out of the box software and hardware solutions. Communicates and works well with business, developers, project managers, stakeholders, steering committees and senior executives. Experienced working with vendors and contractors to negotiate and manage budgets, SOW’s and internal/external SLA requirements.

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential, Sysco Foods, Houston, Tx

Responsibilities:

• Manage a project budget greater than $5MM along with project forecasts and project change requests.
• Delivered PDPE (Pre - Determined Pricing Engine) pricing software implementation project.
• Provide management direction to 25-30 resources (design, development & testing) and production support processes.
• Organize communications between multiple teams to analyze cross impacting efforts throughout the program.
• Integrate with primary interfacing functional teams for pricing such as BI, B2B, Vistex and Sentrana and others.
• Manage all PM functions for the project (schedule, scope, budget, contract and client resource management).
• Create and oversee SOW and contracts management between the client and additional outside vendors.
• Provide leadership and direction to client sponsors on project scope changes, risk, issues, etc.
• Coordinate project related code releases and emergency changes to production for both planned and unplanned deployments.

Program Manager - Enterprise SAP Release Integration Manager

Confidential

Responsibilities:

• Successfully delivered complex enterprise SAP retail upgrade from ECC 5.0 to 6.0.
• Manage the enterprise releases including SAP environments for 3 major releases (as many as 15 different projects in a release with total budgets over $30mm per release) and 6 minor releases (5-10 projects and less complex integration) throughout the year.
• Gatekeeper to SAP environment, managing all production break fix and enhancement requests.
• Managing release process improvements for enterprise integration and delivery methodology.
• Oversee the end to end release process, including environment planning, application integration, defect management, cutover planning, execution and post release incident management.
• Create yearly release cadence and project integration plans across the enterprise
• Identify, control and co-ordinate the external dependencies of releases.
• Work with the program testing lead to define the level of testing required for the release.
• Provide regular updates to key stakeholders and executive sponsors and lead the SAP governance board.
• Liaison with change request board to provide guidance into change approvals, impact assessments and release process capacity for releases.
• Define, maintain and communicate the detailed plans for each release throughout the year.

Project / Program Manager / Cutover Team Lead

Confidential

Responsibilities:

• Controlled an annual budget at peak of $20MM with over 60 resources and SOW’s from multiple vendors.
• Managed various SAP work streams (OTC, OM, BAR and Pricing including Vistex) of Cardinal’s PMO managed upgrade to SAP ECC with both on shore and off shore teams with multiple vendors.
• Contained within pricing, managed solutions in Chargebacks, Billbacks, EDI, price quote solutions and external applications utilizing price quote functionality.
• ECC upgrade included internal/external BI reporting, Web interfaces and hardware integrations for external applications which utilize master data from SAP for customers and sales teams.
• Administered change requests for project changes including RICEF change and resources requirements.
• Managed resource leveling and resource allocation between teams to appropriately manage budgets and work.
• Performed Dual roles of PM and Pricing Cutover Lead to ensure a successful go-live deployment.
• Successfully worked with the business members to navigate critical business process change.
• Worked with vendors to improve ECC system performance to a peak performance level prior to system deployment.

Solution Owner (Build Manager) Delivery

Confidential

Responsibilities:

• Responsible for DJIT/Valuelink and MM Analytics build efforts and project budget, resource and deliverables.
• Recommended and provided SCRUM project methodology different than the standard at Cardinal that reduced project timeline from 40+ weeks to 17 weeks, reduced project costs from $900k to $700k and provided business value within 6 weeks of starting development.
• Managed DJIT/ValueLink Migration Phase 2 through defined concept and initial development. Project impact reduced daily manual maintenance activities and daily operational risks.
• Effectively provided decision and technical guidance during the project process.
• Negotiated resource leveling and resource allocation solutions within multiple technical teams and projects to accomplish project, run and build resource goals.

Project Manager

Confidential

Responsibilities:

• Managed bi-weekly steering committee meetings for program sponsors, directors and product owners. Held weekly and bi-weekly project status meetings utilizing Confidential standard forms and status reporting tools.
• Projects Managed - Med SAP Stabilization, FY10 App Tech Refresh (DJIT Migration, Business Objects Upgrade)
• Med Stabilization - .$2MM, 70 resources over 10 project teams
• FY10 App tech refresh - $3.3MM, 40 resources over 3 project teams
• Consolidation of BI repositories, reduced BO(Business Objects) Universes from
• DJIT migrated over 1000 SQL stored procedures from SQL 7 to SQL 2008.
• Provided opportunity for new functionality to reduce costs and increase ROI
• Medical stabilization provided direction and requirements for $10MM additional App, HW and SW projects

Market Manager

Confidential

Responsibilities:

• Led, mentored and coached sales staff to develop new business and maintain current customers
• Delivered internal motivational dynamics workbook for sales staff goal and business planning
• Developed new marketing strategies to increase year over year sales goals with leadership and account direction
• Successfully developed networking & marketing campaigns directly resulting in brand/market growth

Search Account Executive

Confidential

Responsibilities:

• Successfully delivered cross product sales strategy with a 50% increase in IT Search sales and a total revenue growth in the amount of $450k in 07’ and a 100% increase to over $900k in year over year search revenue growth.
• Successfully negotiated multiple RFP requests leading to over $500k in new business for multiple product lines.
• Mentoring new account managers in business process, recruiting methods and staffing best practices.
• Interact with strategic partners in identifying business and staffing trends.

Project Manager

Confidential

Responsibilities:

• Responsible for documenting current and past asset management practices, system integration for enterprise Asset Management tracking and documenting over $800MM in enterprise software, hardware and Vendor SLA’s.
• Delivered software development phases of system integration to existing line of business systems managing up to 8 development and BA resources. Integration projects ranged from $120k to over $1MM.

IT Asset Manager / Project Manager

Confidential

Responsibilities:

• Delivered infrastructure update projects that implemented security and infrastructure updates. Utilized SDLC (Waterfall) lifecycle managing project budgets of $1MM in budget and 2-15 resources.
• Managed IT asset management of application distribution projects and technology teams consisting of 2-12 developers and technical SMEs. Projects included hardware implementations and software implementations. Overall project implementation realized a cost avoidance of over $250k in unneeded spending and $300k in savings from license evaluation and SLA control.
• Delivered EDI Integration project with software vendors for PO acknowledgements, invoicing, shipping notices, shipment status, catalog listing, and others. Removed manual error with invoices and improved time to user from 3 weeks to 2 days. This process also created automated audit tracking for SOX compliance in labs and validated machines.
• Delivered and managed asset management chargeback system using an internal project methodology.
• Delivered unique process and development strategy for desktop data migration techniques, data storage, backup procedures and disaster recovery tools
• Developed process and strategy for IT lifecycle manageability and software distribution.

Network Administrator

Confidential

Responsibilities:

• Managed Citrix servers that delivered sales force applications.
• Administrated Telecommunication environment including hubs, switches, LAN/WAN environments as well as diagnostic tools for troubleshooting.
• Provided project management processes for systems integration for finance applications as well as telecommunications and server upgrades and maintenance programs.
• Maintained Windows NT servers and Novell servers with data migration and backup responsibilities in addition to managing ZenWorks asset management.
• Managed site support methodology and solutions implementation.

Independent IT Consultant

Confidential

Responsibilities:

• Project manager for customer technology solutions ranging from $10k to $350k in technology solutions, managing team of 5-8 technical staff.
• Managed and implemented SharePoint solutions including custom application development.
• Developed and managed customer web solutions
• Provided Business Intelligence solutions for reporting and business functions.