SUMMARY

• Global Program Manager with 20 years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis on infrastructure/application management, vendor management, financial Management and program management delivering on time and budget.
• Proven record of success leading all phases of diverse Application, Hardware and Transformation programs for large organizations.
• Business strategist: plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom - line gains.
• Communication: leveraging technical, business, and financial acumen to communicate effectively with international client executives and their respective teams.
• Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
• Negotiations with multiple vendor contracts from RFI to RFP to the final selection and implementation of the services.

PROFESSIONAL EXPERIENCE

Confidential

Sr Program Manager

Responsibilities:

• Adhering to the EPMO or PMO guidelines according to the base use of the PMBOK Guidelines.
• Responsible for Contract Consolidation and implementation of all suppliers for the Confidential /Allergen Merger. Working across all Suppliers, multiple vendors, Legal teams, Business Units, and Infrastructure Managers for each of the products within our enterprise using Agile/Scrum methodology.
• Overseeing Multiple programs dependencies with a value of $78M over 3 years, driving synergy savings, ensuring we are adhering to our predicted timelines and budget.
• Used clarity (PPM) for financial forecasting.
• Prepare and Manage Project Plans, charters, scope with change control implemented, issue and risk Management, Timelines, budget estimates Integrations and deployments primarily dealing with Infrastructure and application development projects, Stakeholder, Communications plans facilitating between all Project Team members, external Stakeholders, Service Providers and Steering Committees.
• Use MS Office (Excel, Word, and Outlook) as well as MS Project for reports, documentation, scheduling, and planning.
• Created and maintained Resource Planning and Capacity models.
• Developed and implemented application migration projects as part of the Allergan/ Confidential Merger.
• Involved with the Data Center Migration Program in planning and development activities of the US Data Center migrations.
• Develop and maintain resource management within the assigned projects.

Confidential

Infrastructure Program Manager

Responsibilities:

• Adhering to the EPMO or PMO guidelines according to the base use of the PMBOK Guidelines.
• Oversaw the Regional Program Network Refresh with a Project Value of $8M, across 7 production lines.
• Managed multiple vendor contracts, Financials, project scopes with change control budget estimates, and all Project aspects to meet commitments for 2020 premier plant requirement for the US utilizing Agile/Scrum methodology.
• Responsible for all global aspects of multiple programs (financials, scope, change, planning, escalations, and issue/risk management including identifying risk triggers and developing mitigation plans) working with global International teams and their respective vendors to also ensure adherence to the vendors’ global contract.
• Oversaw cross functional teams which included call center, security, infrastructure, application development, engineering, architecture, and operations both globally and nationally.
• Develop project charters, communication planning, and resource planning.
• Used Oracle for any PO’s with vendors.
• Program Financial forecasting was used through Planview (PPM)
• Used MS Office (Excel, Word, and Outlook) as well as MS Project for reports, documentation, scheduling, and planning/tracking.
• Modernized all IT network equipment and supporting business digitalization by delivering full voice/video/data grade wireless upgrades throughout their Premier Plant.
• Implementation of hardware and software for Office 365, Windows 10, and Cloud migration of One Drive and Outlook (.pst) files.
• Responsible for Vendor RFP Initiations, negotiation, and contract input to conclude the final vendor selection to implement services and hardware for the program. Value of $15M, 54 Global locations, 15,000 Users.

Confidential

Program Manager/Portfolio Manager

Responsibilities:

• Adhering to the EPMO or PMO guidelines according to the base use of the PMBOK Guidelines
• Developed/Managed project scope, implementing change control, charters, project and program Schedules using MS Project and Office, budget estimates, risk, and issue management, identifying risk triggers and developing mitigation plans, resource, communications, and governance Plans.
• Delivered Server refresh activities for 1197 Servers in 47 Countries 223 Cities Globally for General Motors. Developed/Mentored regional leads across the account to further their goals and career ambitions. Delivered an increase of 15% for data accuracy across server assets. Integration on process automation data delivered on time and on budget. (Contract Value $40M, 180K Clients, 500 resources).
• Used EIA, and Planview (PPM) for program financial forecasting
• Led cross functional projects across Call Center, Security, Network, and applications development teams using Waterfall and Agile/Scrum methodology. Recognized as a Flag ship program across HP accounts globally for producing a lifecycle for Estate Planning.
• Program Manager for Infrastructure separation activities (hardware, network, assets, and transitioning activities to stand up an additional support team) for Aptiv and Delphi Technologies company split which was delivered on time and on budget. (Contract Value $15 M over 2 years).
• Created/Presented Status Reporting for projects and programs (across Cross functional teams through to the CIO Steering Committees).
• Published/developed quarterly Release Plans, executed launch plans, and managed 20-30 Project Managers globally.
• Delivered the Release Management Program on the Shell Account for 98 Technologies (including SAP 7+, Office 365, Win 10, Exchange, Vasco, Airwatch, Symantec), 2400 servers, 30-50 cross functional projects) for a multiyear, multimillion-dollar contract for 130K global clients delivered on time and on budget.
• Developed/implemented data center migration activities for HP to HPE at our Texas facilities.
• Implemented/delivered a Global Server Refresh Program, developed centralized server reporting, decommissioned 400 Servers, and ensured adherence to contract service levels.
• Implemented/delivered a Global Server Refresh Program, developed centralized server reporting, decommissioned 400 Servers, and ensured adherence to contract service levels.
• Implemented an automated tool across the account to increase data accuracy by 20%.
• Implemented Release Plan requirements included all current/future cross functional projects, architectural roadmaps, and patching releases.
• Conducted regular reviews with product owner to breakdown the EPIC into two-week sprint planning.
• Managed multiple vendor contracts, Financials, and all Project aspects to meet commitments for all contracts on a global scale.
• Delivered the Proof of Concept of the HP Enterprise Cloud Services.
• Upgraded Citrix Farms with globally standard infrastructure to address end-of-life issues of non-supported Microsoft Windows 2000 Advance Server O/S.
• Led Application consolidation CMO 1200 to FMO 116 Applications. Delivered Server Reductions from CMO 900 to FMO 488. Delivered 29,060 users migrated to FMO MOP service. (Contract Value $30M 5 years, 450 resources, 132K Clients, 400+ Server Refreshes).