SUMMARY:

• 15 Years of experience in project/program Management; most recently with “Big Four”.
• Dynamic, focused, highly motivated and detail - oriented professional with a proven track record of implementing solutions.
• Excellent skills in team building; turning around underperforming programs into successes leading global, cross-functional teams in delivering strategic initiatives to improve systems, processes and results.

WORKING EXPERIENCE

Confidential, New Jersey

Sr. Program/Project Manager

Responsibilities:

• Working as a Program/Project Manager at Confidential Legal, Risk & Regularity portfolio to develop new apps, implement enhancements in current apps and digital transformation including legacy apps.
• Implemented Agile methodology in Risk portfolio that increased project delivery efficiency by 20%
• Managed and delivered over 25 projects with a budget of $500K to $5 MIL/ project, handling a portfolio of 5 projects simultaneously and delivering within deadlines and budget.
• Leading teh effort at program level to build a new digital platform: Teh Inquiry Express that will increase productivity by 80%, reduce annual cost by 50% and improve user’s experience.
• Implemented a strategic firmwide solution of Master Service Agreements to improve processes and reduce cost by 30%. dis system defines risks and mitigation plans for new/current engagements.
• Turned around teh underperforming Partner Rotation System app development with a successful release and managed 6 subsequent releases 4% to 10% under budget with on time delivery.
• Successfully built Infrastructure and implemented deployment strategies along with data migration.
• Improved portfolio estimation & budget tracking process by implementing self-made templates.
• Training & mentoring of new hire PMs for project lifecycle, Agile best practices and company culture.
• Developed monitoring of risks/issues plans to remove roadblocks resulting in a 98% on time delivery.

Confidential, New York, NY

Sr. Project Manager

Responsibilities:

• Implemented a new web Scorecard for teh worldwide Bank Rating System with a budget of $4.0M. With teh new scorecard implementation, teh system could perform at 200% of its prior capacity and provide teh most accurate bank rating in teh industry.
• By developing an TEMPeffective project plan, excellent execution and resource management, teh project was implemented on time and 3% under budget with a high-quality product.
• TEMPPrincipal point of contact for teh steering committee to present project status, risks, issues with teh mitigation plan and to implement teh decisions made in teh monthly meeting.
• Managed project using MS project for planning, resource management, scheduling and tracking.

Confidential, Montvale, New Jersey

Project Manager / Scrum Maste

Responsibilities:

• Developed new apps and enhancements in teh current Content Management System (CMS).
• Launched teh Adverse Drug Events App to collect data from doctors to improve drug quality.
• Successfully launched Drug Alert, Drug Recall and Patients Resource Guide apps to increase company revenue by 20% and increased teh reach of doctors and pharma professionals by 30%.
• Facilitated daily scrum meeting to review project progress, and identify roadblocks, risks and issues.
• Managed Release Planning, Sprint Planning, Sprint Backlog, Sprint Review and Retrospective.
• Managed project documentations in compliance with teh FDA and HIPAA.

Confidential, New York, NY

Project Manager / Scrum Master

Responsibilities:

• Developed & launched a dynamic web app for teh media clients with key features of analyzing, planning, executing, monitoring and reconciling ads run on a wide variety of media. dis app increased teh external customer base by 30% and increased revenue by 25%.
• Implemented Agile methodology and provided required training to teh entire team.
• Handled three different scrum teams working on a common set of user stories.
• Led discussions at post-sprint retrospectives to identify issues and action plans for teh improvement.
• Conducted scrum meeting with team for project progress and to resolve issues in a timely manner.

Confidential, New Jersey

Project Manage

Responsibilities:

• Implemented a strategic Confidential Online Billing System where Confidential customers can access teh account, review/pay invoices, submit disputes, and reconcile billing issues online saving substantial time.
• Led a team of 40+ members with a budget of $ 5 million finished on time and within budget.
• Managed and launched an app to support Confidential e-commerce and retail product sales in stores.
• Managed all phases of projects including initiation, planning, execution, monitoring, control & closing
• Liaised between project team, business users and stakeholders with TEMPeffective communication.

Confidential, Jersey City, NJ

Testing Manager

Responsibilities:

• Managed GL data migration from JPMC legacy system to teh new GL BankOne SAP suite system.
• Developed test strategies, test plans, reference structure, test environments and test regions.
• Managed businesses and QA testing teams and obtained test data from teh MIS - LOBs.

TECHNICAL SKILLS:

• Enterprise-wide Implementation Stakeholder Management Digital Transformation
• Process Improvement Developing/Implementing Plans Problem Solving
• Risk & Issue Management MS Office and MS Project Resource Management
• Turnaround Operations Planview and ServiceNow Agile/Waterfall
• SOW & Resource Management JIRA & HP Quality Center Web Application