SUMMARY

• Vision and customer driven senior IT and business leader with extensive achievements in PMO and IT leadership, project management, resource management (including direct management of project managers, IT staff, etc.) and process transformation.
• Maintains composure, strengtans team moral, provides guidance and keenly influences behaviors to support team success.
• Trusted advisor and primary business - IT contact.
• Strong experience continuously integrating diverse needs and perspectives and developing and managing multi-million dollar project budgets for Fortune100 industry leading companies (Microsoft, Confidential Confidential, Confidential, etc.). Outstanding accomplishments that have increased efficiencies and improved/transformed customer journeys.
• Direct report to several industry leaders (including a CIO) gaining extensive C-Level/executive communication, influencing and collaboration skills.
• Targeting senior leadership and management roles (PMO Director, Engagement/Program Manager, Sr. Manager, CIO, etc.).

TECHNICAL SKILLS

• PMO leadership/guidance, IT program/portfolio/ project management (Agile and Waterfall)
• Strong executive communication, facilitation, presentation, IT relationship, management and business savvy skills.
• Resource management (including teh management of project managers, analyst, senior IT managers, etc.)
• Application development (including object oriented), database design, data warehouse, BI, ERP & e-Commerce
• PMO governance, strategic IT-Business Alignment, budget development and stakeholder partnering.
• Vendor management and evaluation (including SaaS)

PROFESSIONAL EXPERIENCE

Confidential, NY

Assistant Vice President, Project Manager III

Responsibilities:

• Slashed RTP project sprint cost and schedule 20% by instituting continuous cross-team awareness and partnering measures (12 business work-streams and 29 technology teams) that decreased time required to perform backlog prioritization and analysis and to execute project tasks. Sprint schedule and value-add outperformed industry leaders’ RTP compliance projects.
• Ramped-up RTP executive stakeholder awareness and support 35% by designing\implementing a communication plan that included facilitating and presenting at biweekly stakeholder meetings and establishing standards associated with key project deliverables (metrics, meeting content, issues/risks, etc.). Similar results achieved for weekly cross-team meetings.
• Fueled an enterprise 15% increase transformation rate to a “New Way of Working” and Agile, by providing insight, analysis and creating 32% of tools (based on Agile, Design Thinking, Kanban, SCRUM, etc.)as a member of Confidential ’s transformation team of six. Tools, practitioner interviews and group tours were some of teh key stimulus that increased adoption.
• Proactively supported over 80% of senior leadership metric needs in a digital dashboard to track and highlight teh company-wide pivot from traditional project management and application development to Agile. Required input from key HR, technology leadership and SCRUM teams to support, analysis, marketing, decision-making and completion.

Confidential, IL

Senior Project Manager

Responsibilities:

• Led business/IT projects and performed teh leadership role to create and manage project schedules (Workfront PPM tool), to resolve all IT and business issues, risks and concerns, to allocate resource hours to support project demand, etc.
• Process responsibility for project portfolio management and budgeting to support teh PMO best practices goals.
• Successfully deployed two releases of teh credit union’s critical member facing initiative to improve its member experience by changing teh logic in integrated systems to more TEMPeffectively determine check-hold placement for member accounts. $800,000 NPV and significant improvements in member experience scores achieved.
• Initiated activities with IT team to support teh improvement of project management process areas in alignment with PMI’s PMBOK best practices. Part of teh systematic approach to continuously mature teh PMO (started in 2016).

Confidential, FL

Consultant, PMO Manager

Responsibilities:

• Strengtaned internal application development process (full SDLC), COT processes and teh PMO maturity, by developing teh PMO policy and procedures for teh organization’s PMO.
• Increased PMO efficiency and governance by analyzing/reconciling current PMO PPRD processes/phase gate deliverables/RACI expectations and recommending and implemented corrective actions. Performed senior leadership portfolio status reporting.
• Developed detailed project plan, strategy expectations and user-stories for Oracle PPM functionality and tool.
• Aligned and controlled on-boarded project manager practices /procedures with company PMO expectations/practices by creating training materials for teh development of projects assets.
• Engaged directly with senior IT leadership (infrastructure, architecture, etc.) to support teh development of an IT assessment template to determine teh need for different IT cross-group resources.

Confidential, IL

IT Project Lead (Program/Project Management - Application Development)

Responsibilities:

• Directed teh full system development lifecycle (SDLC) and audited stage gate project management controls (Agile/waterfall) for a portfolio of global IT projects ensuring systems met business expectations.
• Used Waterfall and SCRUM/Agile methodologies and maintained consistent process alignment with Confidential PMO/PMBOK project management standards and system design best practices.
• Established resource tasks accountabilities/responsibilities (including issue and risk resolution/mitigation tasks) and worked with teams to define priorities, expectations, strategies, action plans and schedules.
• Leveraged project management and budget tools (e.g. PlanView) to support teh creation of different project controls and executive reports.
• Managed a large portfolio of major internal application development projects ($2 million budget with over 125 cross-functional resources on some projects) for multiple stakeholders. Led all projects under aggressive annual release calendars to complete on schedule and within acceptable budget threshold variance limits (+/-10%).
• Created mobile wallet application budget ($10 million) and directed large cross-functional IT/business teams and vendor tasks in multiple Agile/SCRUM sprints/releases. Addressed issues/risks and partnered with stakeholders/team to complete critical project deliverables including requirements, designs, schedules, etc. under an agile methodology.
• Maintained strong control over projects with exclusion from 95% of audit exception reports for delayed project milestones or above threshold budget variance. Strong partnerships with senior product managers, multiple IT and business teams and key stakeholders coupled with structured risks/issues management assisted in dis success.
• Established and guided a team of IT VPs to review project management practices used. Group identified and shared high priority inefficiencies to support changes to company-wide PMO practices.

Confidential, IL

IT Director

Responsibilities:

• Increased IT/business alignment and efficiencies by restructuring IT department, hiring additional staff and creating new performance objectives.
• Tasks completed based on feedback from SWOT/Balance Scorecard analysis initiated that acquired critical success factors and KPIs (interviewed executive leadership including CEO, CFO, VPs etc.).
• Created IT roadmap and elevated project management maturity and system development (.NET) process activities (PMBOK & CMMI best practices).
• Established clear performance expectations that increased IT proficiencies.
• Established a corporate web portal and business intelligence (BI) solution by directing IT team in teh evaluation of vendor product solutions and contract pricing options presented in response to RFP.
• Key criteria used to evaluate options included support for supplier, external customer, Sales and HR needs, pricing and teh ability to interface via an enterprise service bus (SOA) to legacy systems.
• Information was presented to CEO to support decision making.
• Coached and spearheaded team in teh development of business requirements and functional design of product sales e-Commerce application.
• Project’s design proposal halped Madden to win large new customer sales contract.
• Guided IT staff and provided oversight in response to external IT audit.
• Proactive actions taken averted risks and resulted in successful company-wide audit completion (security and SAP ERP system (FICO/SRM)).

Confidential, IL

Senior IT Account Relationship Manager

Responsibilities:

• Developed strategies, proposals, budgets and performed global program management (SDLC) for Supply Chain, Finance and Procurement business groups.
• Managed large global teams (including outsourced/offshore resources) and worked in teh PMO to establish governance aligned with CMMI and ITIL best practices.
• Acted as SCAMPI B representative.
• Directed project management activities and produced a $50M improved product costing benefit by working across teh full system development life-cycle to produce a product cost and bill of materials drill-down reporting web application.
• Surmounted significant global cross-group change management differences and directed project teams to update e-Commerce purchase order terms in Oracle ERP systems for 10 international regions across five business groups.
• Saved hundreds of millions of dollars in legal risk exposure to suppliers.
• Managed cross-company team activities leading to automated transfer and reporting of direct material spend data and metadata from acquired company’s SAP system to Confidential ’s Cost Management System (product cost).
• Championed large global e-Commerce change management request that synchronized all Oracle ERP payment terms with central financial payment system.
• Achieved benefit of $700M impact to cash conversion cycle.

Confidential, ME

Information Technology Relationship Manager

Responsibilities:

• Managed PMO team of project managers and systems analysis and prioritized/scoped a portfolio of IT projects for business groups (Finance, Accounting and HR).
• Executed governance activities, aligned IT and business strategies and drove teh creation of service level agreements.
• Performed PMO and IT planning.
• Created an IT relationship management plan by partnering with senior IT and business leaders (CIO, CFO, VPs, etc.) to create ownership.
• Executed strategies/objectives improved IT’s value and Confidential ’s Capability Maturity Model level.
• Managed an IT team that successfully evaluated several vendor products/contracts using a weighting system.
• Team evaluation of results led to teh selection and implementation of teh Confidential ’s outsourced 401K and travel systems.
• Reduced HR cost by 55% by implementing a new vendor (SaaS) time tracking application.
• Led oversight of project management/vendor activities, including issues/risks management to ensure product’s functionality aligned with RFP.
• Achieved full Sarbanes-Oxley (SOX) compliance for all externally audited Finance and HR systems.
• Performed oversight for teh execution and documentation of TEMPeffective IT system controls.
• Coached project managers and established methodologies leading to improved efficiencies in planning/execution.

Confidential, WA

Senior IT Program Manager

Responsibilities:

• Saved Microsoft $100M annually and slashed tax processing time from 6+ hours to 10 minutes by successfully leading a team (full SDLC) to re-engineer and deploy a new Excise Tax e-Commerce sales transaction .NET web application.
• Created functional design based on data warehouse ERP system and used Six Sigma methodologies.
• Improved teh integrity of Microsoft’s financial reports by leading a team in teh development of a system (based on SQL Server Analysis Services business intelligence (BI) system) that automatically audited data in teh financial reports against ERP data based on GAAP business rules. Achieved 100% data quality for business rules targeted.
• Awarded teh highest customer satisfaction scores for outstanding performance and IT leadership in directing internal application development initiatives and championing change management in teh Tax and Audit group.
• Coached program management resources on Microsoft Solution Framework project management methodology to ensure quality results in project/software delivery. Established repeatable processes that increased product releases.
• Completed budget ($5.5M) and provided re-architecture design oversight for Microsoft’s HR data warehouse.
• Project increased data integrity by establishing a “single source of teh truth” for HR person and position data and reduced complexities of interfacing systems (SAP payroll, accounting systems, etc.).
• Managed teh successful delivery of several internally developed applications on time and on budget for different business groups.
• Projects included: SharePoint portal implementation; asset tracking re-architecture (6 days to 7 hour improvement); time tracking web application implementation; SQL Server 2000 upgrade, etc.