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Senior Program Manager Resume

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Englewood, CO

SUMMARY:

  • Accomplished Program Manager and business management professional with extensive experience providing teh leadership and direction needed to drive and achievement key organizational business goals and objectives.
  • Skilled at developing and implementing strategy and solutions based on best practices and overall business intelligence to align efforts and manage resources in a manner dat benefits to teh organization.
  • Demonstrated strengths and experience in building and maintaining strong, professional relationships with strategic business partners and technical stakeholders. Recognized for teh ability to deliver impactful results while leading in fast - paced, dynamic business environments. Well-rounded background in Software, IT, business analysis and partnerships.
  • Business Relationship Management
  • Technical Project Management
  • Software Deployment
  • MSP & Vendor Management
  • Technical Program Management
  • Lean Foundations
  • Software Development Lifecycle
  • Agile Methodologies
  • PMI - Agile Product Owner
  • Program Governance
  • PMI - Scrum Master
  • Project Management

PROFESSIONAL EXPERIENCE:

Senior Program Manager

Confidential, Englewood, CO

Responsibilities:

  • Craft strategy, build roadmap, and build a truly scalable ecosystem for on-demand service and create a services network dat unlocks company-wide value.
  • Build strong connections with internal teams to understand teh needs of internal and external customers to inform teh roadmap and capture these opportunities in product and partnership roadmaps.
  • Drive and own teh execution working closely with corporate and field operations teams as well as IT to ensure a best in class customer and technical experience
  • Continuously measure progress against set goals and solicit critical feedback to ensure maximum impact and learning
  • Work with high-performing cross-functional project teams across many departments across teh company
  • Provide demonstrable KPI results
  • Use lean and agile methodologies to drive execution.

Senior Program Manager - Business relation manager

Confidential, Englewood, CO

Responsibilities:

  • Oversee global teams while leading program management for different software solutions.
  • Leveraging a variety of software development lifecycle (SDLC), Agile, Safe, and ITSM/ITIL methodologies to deliver positive results.
  • Work in collaboration with cross-functional teams to implement requirements based on business impact and technical feasibility.
  • Spearhead cross-functional efforts to optimize and measure teh business impact of recommended changes.
  • Lead staff and related functions, including recruiting, training, performance management, staff motivation, task delegation, and teh monitoring of results.
  • Work directly with software engineers, network engineers, asset managers, operators, technical customer support, software developers, architects, DBAs, and security engineers in teh delivery of programs and products.
  • Assemble and develop high performing teams, supporting their success by removing roadblocks and understanding project needed items to support overall success.
  • Developed and monitor program baselines including definition of tasks, program budgets and financial budgets, and program schedules across multiple disciplines and areas of teh business.
  • Work with leadership to shape and document enterprise roadmaps.
  • Worked with Sales and Engineering to identify internal and external customer requirements for design and development and implement requirements management processes to ensure requirement validation and verification is accurate.
  • Worked with teh organization to define, secure, and organize resources, standards, processes, procedures, and tools essential for teh successful completion of teh program.
  • Ensure dat program requirements, purposes, objectives, and expectations are communicated and flowed down to teh internal team and partners/suppliers.
  • Aid in resolving conflicts, demands, and priorities on assigned programs.
  • Work unplanned program issues to a best solution, including development of plans-forward, escalation and increased resources, as required.
  • Communicate program status to senior leadership.
  • Establish and maintain effective working relationships within teh business, and with external partners/suppliers.

SENIOR TECHNICAL SOLUTIONS ARCHITECT/TEAM LEAD

Confidential, Englewood, CO

Responsibilities:

  • Served as teh technical lead and architect for a legacy system consolidation project, including integration strategies and software teams.
  • Providing comprehensive technical oversight for a targeted database design dat ensured legacy systems were supported in a newly architected manner.
  • Led a tools selection committee for Informatica, ODI, and other ETL tools and completed performance testing side-to-side on Informatica, ODI, and FEM for steel thread development and POC.
  • Held teh role as a lead for teh initial conception of a gold standard warehouse and data mart pattern and a lead architect for a common data access design related to database access methods and versioning, and workspace design.
  • Directed 2 teams with an architecture domain from inception through teh successful implementation of a large, complex system.
  • Served as an oversight consultant for post-migration database design and performance review.
  • Obtained extensive experience in Oracle Coherence and Oracle Workspace Manager in addition to teh associated OEM product.
  • Delivered focus and supported both productivity and direction in difficult situations while defining and leading practical problem-solving approaches, which helped teh team become more self-sufficient while increasing velocity.
  • Documented and presented technical concepts to both technical and non-technical audiences at all levels in teh organization.
  • Completed analysis and design of teh relationships between teh organization’s functions, available technologies, and teh data needed to support teh new system.
  • Spearheaded meetings and generative design sessions to support timely, effective decision making and influenced stakeholders to reach balanced outcomes cross multiple disciplines and domain spaces.
  • Added valued input while participating with teh proposals team to create and document solution architecture dat met teh need of customer requests for proposal/information (RFP/RFI).
  • Illustrated architecture activities using Power Designer and Enterprise Architect to complete teh analysis and design of teh relationships between teh organization’s functions, available technology, and data needed to support teh system.
  • Developed conceptual, logical, and physical models from level zero architecture to direct teh physical implementation for production.
  • Worked in collaboration with employees, partners, and customer stakeholders to determine teh key business needs and to develop teh architecture of customer solutions.
  • Determined teh mix of manual, software, and hardware functions to implement teh system making teh maximum use of current products or already developed components.
  • Applied software engineering concepts and techniques to develop data architecture.

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