TECHNICAL SKILLS:

• Project Coordination / Management (4 yrs. - MS-Project and Office, Google Suite, SharePoint, ZenDesk)
• Business Process / Lean Six Sigma Improvement (2 yrs. - Minitab/Sigma XL, Visio, Kaizen Facilitation)
• Data / Operations Analysis (2 yrs. - Excel VLookups/Pivots, SQL queries/updates, SAP Crystal, JIRA)

PROFESSIONAL EXPERIENCE:

Confident

Project Coordinator

Responsibilities:

• Conduct ~ 6 contractor calls daily. Issue minutes wif material logistics/expediting, go-backs, and doc details.
• Maintain weekly installation trackers for contractor submittals (~ 500+ forms) and fixture counts for (~ 25 stores).
• Issue project substantial completion notifications to corporate using AP/AR data researched in MS Dynamics AX.
• Compile and issue daily customer dashboard detailing site installation progress from linked sheets.

Confidential, Jacksonville, FL

Project Engineer

Responsibilities:

• Solicit supplier quotes, issue purchase orders/subcontracts, expedite shipment / coordinate equipment delivery.
• Review/comment on customer contracts, create/submit invoices of monitored field activity, and expedite payment.
• Query/publish JDE cost detail reports as well as forecast project profitability based on direct/indirect cost models.
• Deliver/update signal crossing construction cost estimates, SharePoint proposals, set up project budgets/folders.
• Improve test/inspection reporting process and audit/finalize employee service hours prior to customer submittal.

Confidential Jacksonville, FL Implementation Coordinator

Responsibilities:

• Completed financial and operational software set-ups, including data mapping of client business requirements for conversion and final configuration. Created SQL queries, Crystal reports, training document control, share files.
• Supported projects, including milestone schedule compilation/task coordination, implementation process improvement and written document revisions as well as reporting progress and proactive correspondence.
• Contributed to SDLC process for waste/recycling software product development and implementation upgrades, large sheet data normalization, and special tasks. Reported user stories in Agile / Scrum meetings.
• Inspected, troubleshot, reworked, and performed testing of sales and inventory data in Crystal Reports.
• Audited and corrected table set-up data for proper reporting in Sage 300 CRE accounting modules.

Confidential, Jacksonville, FL

Data Analyst / Systems Analyst

Responsibilities:

• Analyzed Sage 100 ERP for trends and created SAP Crystal formats used in supply chain management reporting.
• Managed SPS Commerce EDI data mapping project, determining business use cases and documenting artifacts.
• Reverse engineered / rewrote Excel sales sheet macros to report supply chain costs, inventories, and variances.
• Troubleshot business operations SW/HW issues using problem-solving skills to resolve halp desk requests.

Confidential, Jax FL

Implementation Project Manager

Responsibilities:

• Saved 60% in consulting fees managing setup, configuration, and startup for Sage ERP software implementation.
• Drove activities and MS-Project schedule for SDLC set-up, pilot practice, and beginning balance activities of General Ledger, AP/AR, Contracts, JC, Payroll, and Property Mgt. for full lifecycle Sage 300 ERP implementation.
• Designed Financial Reporting Dashboard KPI’s to contain customized subreports for AP, AR, and job expenses.
• Audited / reorganized GL, reducing a bloated COA wif prefixes (Entity, Type, and Location) and base accounts.
• Installed updates from server to desktops and customized system status reports using Report Designer/Manager.
• Prepared security profiles by defining user roles/ID’s and applied record/file permissions for risk mitigation.
• Reconfigured estimating cost data and devised a 3 market-dependent strategy wif database and templates.
• Determined new project formats, including job, subcontractor, purchase orders, vendors, and AR customer ID’s.
• Led estimating and change management process improvement through business analysis and PM training.
• Created and modified Timberline and Crystal Report forms as necessary to assist costing and project efforts.

Confidential, Jacksonville, FL

QA Process Improvement Manager

Responsibilities:

• Implemented and sustained $145k in annualized cost savings, including two Six Sigma projects (25%+ achieved).
• Applied business data analytics to develop KPI metrics for trending, resulting in compilation and publication of a monthly company Savings Scorecard, which included data, charts, and sustainment targets for all Lean projects.
• Implemented and influenced company-wide process improvements through Bright Ideas program administration.
• Published semi-monthly nonconformance and SOP status report mined from queries to Q-Pulse quality manager.
• Presented troubleshooting and bio waste refreshers to Directors and staff, promoting improvement and safety.
• Provided proficient leadership for Deming’s “Red Bead Experience,” to study special- and common-cause defects.
• Audited operational data for root cause and developed change management process for procedures / feedback.
• Facilitated Kaizen gap analysis workshop and also led 5S projects for Biohazard Waste and Lab Supply Rooms.