SUMMARY:

• System hardware and functions for the AS/400, iseries and i5 IBM midrange equipment including performance tuning, security, complete work management, configuration, communication, and version upgrades, Installation and upgrades for Personal computers using Windows.
• Midrange Programming expertise wif CLP, all levels of RPG including ILE, embedded SQL and Free. Proficient wif other midrange programming aids such as SQL, Query, DDS, SDA, SEU, RLU, PDM, DBU and Code/400. Experience wif OCL, JCL, RJE, Mainframe. Other programming exposure includes PHP, Java, Cobol, PL/SQL and Unix scripting.
• Experienced wif system options available on the midrange such as Data queues, User Spaces, Messaging, File transfer, Secure file transfer and job coordination in a networked midrange environment.
• Midrange software packages include AS/SET ADK, SDM - Implementer, Pathfinder, Abstract-Probe, Pursuit/2000, S-compare, Townsend Assurance, Help/Systems Robot, GXS Trustedlink-e (EDI), Keyesmail and Connect Direct.
• PC and distributed level software packages include all the Microsoft Office products, Internet explorer, FTP, PUTTY, Oracle SQL Developer, Toad, HP Service Manager, Control-M Scheduling, Subversion, Bizlink Bizmanager, Transport and Client Access.
• Working relationships wif Gryphon, Acxiom, Acxiom Digital, Cisco Dialer, Genesys Dialer and FCC Do Not Contact.
• Introductory education and beginning experience wif Unix, Oracle 12G, Control-M scheduling, HP Service Management, Subversion, JIRA, HP ALM
• Business
• The ability to enter a business, analyze and understand the processes, nature, and goal of the business wifin a short time span.
• Experience wif midrange systems and business including several mass marketing endeavors both through direct mail and outbound telemarketing. me have designed, developed and maintained several marketing systems dat deal wif high volume sales and responses. me have dealt wif all aspects of the marketing side from lead’s supply, to order entry, to sales and analysis. My sales systems included taking seminar enrollments, printed orders for retail products, orders for service and complex ordering. My marketing systems have managed leads through the life of the campaign whether maintaining outbound telemarketing leads for multiple call centers or sending other proactive leads out to a fulfillment vendor and receiving dispositions back from the vendor for campaign and contact history.
• Other departmental experiences encompassed unique purchasing requirements, inventory processing and reconciliation during normal operations, shipping department automation, accounting department reporting and quality assurance test analysis.
• Management of all steps in the Software Development Lifecycle for the business including planning, estimation, design, source reconciliation, documentation and formal secure implementation into a production environment.
• me is currently in charge of both client support and development of the clearing house of animal health products between distributors and manufacturers. me is responsible for maintaining and meeting SLA on all aspects of the processes including communication, data integrity, process integrity and data analysis. me have the responsibility of fulfilling contractual requirements such as yearly disaster recovery exercise.

PROFESSIONAL EXPERIENCE:

Confidential, Overland Park, KS

Senior Programmer Analyst

Responsibilities:

• Develop client’s iseries modules for their application, (a clearing house for animal medical products from multiple distributors back to the specific products manufacturer).
• Support the daily processing of the same previously mentioned application for the client.
• Maintain EDI communication and configurations for the animal health clients.
• Twenty-four hour production support for the above applications including off hours on-call for midrange system and application support.
• Extensive data analysis and investigation into incoming data integrity and sales analysis being reported to manufacturers.
• Backup production support for application dat supports a different state level government application.

Confidential Overland Park, KS

Programmer

Responsibilities:

• Develop client’s Iseries modules for their application dat supports state level government program.
• Support the daily processing of the same previously mentioned application for the client.
• Backup production support for another application at the same client’s site. dis application support product distribution reporting and EDI processes.

Confidential, Overland Park, KS

Application Developer III

Responsibilities:

• Manage and work current project to rewrite all functionality wifin the Leads Warehouse and Campaign Validation Management application from the Iseries/DB2 environment to a new Unix/Oracle environment using both onshore and offshore resources.
• Maintain all roles and responsibilities listed under Application Developer II title.
• Enhanced Leads Warehouse and Campaign Validation Modules on Iseries platform during rewrite project to stay current wif compliance and marketing requests.

Confidential, Overland Park, KS

Application Developer II

Responsibilities:

• Managed and worked many projects from inception to successful completion for the Confidential applications Leads Warehouse and Campaign Validation Management.
• Maintain change management and implementation into production of above applications.
• Twenty-four hour production support for the above applications including off hours on-call for midrange system and application support. Utilizing Robot message monitor and lights-out paging by the system and applications.
• Enhanced Leads Management to include receiving, recording, reformatting and delivery of non-telemarketing lead to outside fulfillment vendors for delivery to the customer.
• Modified Call Center Leads Management to include Cisco brand dialer and unique lead handling of the dialer and dispositions.
• Created cyclic retrieval of Leads from Oracle based CRM application using Java scripting.
• Designed, developed and implemented Campaign Validation Management functionality to the Leads warehouse which included official regulatory certification requirements of all Leads being processed by our system.
• Enhanced the Leads management flow wif the ability to receive emails for approval to deliver campaigns to the outside vendors.
• Corroborated wif another application group to give the client the ability to view on a mobile device the status of campaigns being processed and ability to issue an approval to deliver to the outside vendors.
• Enhanced delivery of leads to vendors to include SFTP wif PGP encryption using Townsend Assurance package.

Confidential City, MO

IT Specialist

Responsibilities:

• Managed and worked multiple projects from inception to successful completion for Confidential applications AMOS Landline Order system, SERS Single Error Resolution and Outbound Leads Warehouse.
• Maintain change management and implementation into production of above applications.
• Off hours on-call for midrange system and application support.

Confidential Park, KS

Software Engineer IV

Responsibilities:

• Managed and worked many projects from inception to successful completion for Long Distance applications AMOS, SERS, and Leads Warehouse.
• Maintained change management and implementation into production of above applications.
• Experience at modifying SERS application developed wif AS/SET case tool.
• Off hours on-call for midrange system and application support.
• Enhanced sales contact flow to encompass internal base customers for outbound telemarketing.
• Created the process and flow to maintain telemarketing leads wifin multiple call center dialers.

Confidential, Olathe, KS

Independent Consultant

Responsibilities:

• Modified numerous systems and processes for year 2000 compliancy.
• Managed and worked many projects from inception to successful completion for major clients.
• Maintained change management and system performance for clients.
• Experience at modifying BPCS and other applications developed wif AS/SET case tool.
• Off hours on-call for client’s midrange system and application support.
• Supported and modified all steps for a sales contact flow of a major outbound telemarketing client.