SUMMARY:

• A proven bilingual professional with a unique set of skills and experience, capable of directing and managing any group within teh Supply Chain, Procurement, Customer Service, Warehouse Operation, IT Support or PMO office.
• Extensive experience leading global teams and managing programs, projects, resources and reporting to ‘C’ level executives. Hands on with multiple industries in teh areas of Consulting, Program & Project Management, Pre - Sales, Systems Support, Contract & Vendor Management, S&OP and Business Process Optimization.
• Working experience within teh consulting, healthcare, retail, medical device, pharmaceutical, hospitality, electronic, CPG, Oil & Gas and software industries.

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential, Monroe, MI

Responsibilities:

• Created teh Project Charter, Defined scope, deliverables, milestones and Stakeholders Project was later pulled out.
• Follow LZB project implementation methodology and tools (i.e. Service Now).
• Followed LZB governance policies and managed RAID Log (risk, assumptions, issues, decisions)
• Provided JDE & DSI problem solving and guidance to teh project team.
• Created Project Charter, Scope, Deliverables, Milestones. Identified and managed Stakeholders expectations and projects risks, actions, issues, decisions, budget.
• Managed weekly Status Meetings and reported to Steering Committee
• Manage budget, risks, timelines, resources, change control, issues and resolutions.
• Worked with Finance, Merchandising, Construction, IT, Visual, Legal and Tax departments in order to create a project ‘blueprint’ to follow teh implementation.
• Managed all aspect of teh project following teh Retail’s Methodology.
• Jointly lead teh JDE 9.2 ERP team consisting of client internal business SME’s, IT personnel, and an external system integrator’s technical and change management team.
• Developed a project plan and schedule, to address a multi-site implementation for Canada and teh US, while following a detail plain dat break out milestones and deliverables.
• Reported to CFO and Steering Committee on budget, risks, actions, issues, decisions, change management and project status.
• Managed and supported teh integration and testing of a 3rd party software (Avalara) and JDE Accounts Receivable
• Supported teh JDE Distribution implementation of Procure to Pay, Sales to Cash and Warehouse/Inventory modules.

ERP Consulting Manager

Confidential, Miami, FL

Responsibilities:

• Help companies to define functional strategies, business objectives and optimize processes in all areas of supply chain management including within others: S&OP, Demand & Supply Planning, Procurement, Inventory Control, Warehouse & Distribution and manufacturing.
• Participate in vendor selection and pre-sales process by answering RPF’s, understanding customers’ requirements and presenting value propositions to CPG, Retail and Pharma Co’s.
• Lead process workshops to identify both value and pain points, measured them against best practices and later present solutions to senior management.
• Successfully manage teams and projects through teh entire lifecycle utilizing waterfall or Agile methodology, with special attention to risk management and project governance.
• Hands on and project management experience with different JD Edwards versions implementing Sales to Cash, Procure to Pay and Inventory management modules.

ERP Support - Regional Manager

Confidential, Miami, Florida

Responsibilities:

• Primary liaison between Business Regional Managers and corporate Support for LATAM
• Overall support responsibility of JD Edwards 8.12, for 12 countries in Latin America covering over 500 users and main person of contact for major issues in teh region.
• Responsible for managing and mentoring a team of 12 JDE Analysts both On-Site & Off-Shore while exceeding SLA norms as agreed upon for JDE Program for Baxter’s LATAM Region.
• Served as CAB Manager (change advisory board) for all JD Edwards changes to be deployed in teh region. Conducted weekly meetings and orchestrated changes through teh team.
• Resource planning and mobilization for new applications being rolled into support.
• Prepare and present monthly summary data on SLA, major issues and initiatives in teh region.
• Drive bi-weekly SLA and support performance review for all business areas with IT Regional Sr. Director.
• Measure performance of teh teams, and improve team efficiencies by trainings and mentoring.
• Single point of Wipro contact for teh JDE Program in teh LATAM Region and escalation point for teh service of any issue.

Project Manager / WMS Regional Lead

Confidential, Miami, Florida

Responsibilities:

• Design, optimized and managed teh Warehouse Management System implementation and provided support to users across teh Latin American Region in countries such as Brazil, Colombia, Mexico, Puerto Rico, Chile, Argentina and Panama’s free zone within others.
• Provide business intelligence and process standardization across teh Latin America region.
• Develop budgets, policies and procedures for multiple supply chain projects across teh region.
• Gatheird and prepared business requirements and translate them to RFP’s for vendors.
• Participated on vendor evaluation and selection for new regional initiatives.
• Created and managed timelines, assigned resources, managed budget and drive regional projects from start to end.
• Lead teh integration between 3PL DHL, using Red Prairie and Navision for teh LATAM Region.
• Managed implementation of Manugistics Demand Planning module.
• Systems supported: Microsoft Dynamics Navision, Tectura Mobile, Intellitrack, Manugistics.

Project Manager - Client Services

Confidential, Overland Park, KS

Responsibilities:

• Managed Pre-Sales activities with current customers and new prospects by answering RPF’s or RFQ’s, understanding their business pains and requirements and later presenting power points and demo of teh solution.
• Designed systems solutions and optimize processes in teh areas of manufacturing, warehouse management, and distribution, utilizing dcLINK’s data collection (barcode) software and integrating it with ERP systems like JDE and SAP.
• Discuss Statement of Work (SOW) and manage project plan, assign resources, budget, tasks, issues and timelines from one to multiple projects
• Generate status report, managed weekly meetings with customer’s steering committee.
• Assigned resources and lead projects to successful implementations at customers within teh Retail, CPG, Government, Pharmaceutical verticals.

Project Manager - Supply Chain Applications

Confidential Plantation, FL

Responsibilities:

• Participated on vendor selection process for a Data Collection software to be integrated to teh ERP being implemented as well as for consulting resources.
• Designed, managed and implemented teh Sales to Cash, Procure to Pay and Warehouse and Inventory management solution for teh Confidential in Nassau, Bahamas integrating JD Edwards and dcLINK technologies.
• Managed teh change management process, risk assessment, gather user requirements, flow charted as is and to be process, tested and support go live.
• Responsible of budget, status reports, timelines, tasks and training material.
• Planned training of over 200 users. Managed 1 business analyst and 5 consultants

Sr. System Analyst

Confidential, Miami, FL

Responsibilities:

• Provide all around system support in JD Edwards and dcLINK technology for all areas of teh business including Shop Floor, MRP, Warehouse, Inventory Management, AR, AP and costing.
• Manage and implemented teh dcLINK and Oracle integration project for teh solution used in teh shop floor, warehouse and QA areas. Was recognized at Town Hall meeting for this.
• Optimize teh Procure to Pay, Warehouse and Inventory Management processes by integrating JD Edwards and dcLINK technologies at 3 manufacturing and distribution plants located through teh US.
• Gather user requirements, identify gaps, create functional specifications, design and configure teh solution, test and support go live and after go live activities.

Sr. Business Consultant

Confidential, Rockville, MD

Responsibilities:

• Support sales efforts and increase business revenues by responding to customer’s proposals (RFP’s).
• Provide business solutions on CPFR, VMI, Ecommerce and Customer Collaboration process
• Analyzed customer’s business processes as they relate to demand planning, distribution, and manufacturing, in order to prepare and present a custom solution utilizing Manugistics optimization modules.
• Worked with clients like CEMEX Corp, Grupo Elektra, Grupo Vitro and Pfizer within others.

JDE Lead

Confidential, Plantation, FL

Responsibilities:

• Lead teh LATAM region in teh design and roll out of teh JDE World Distribution model implemented in over 12 countries of Latin America as well as Australia and New Zealand.
• Designed teh DRP & Forecasting model for teh LATAM Region
• Designed teh S&OP process used for Eastern Europe sales and distribution (over 500M)
• Started as Inventory Analyst and grew into positions of increasing responsibilities.