SUMMARY:

• A results - driven IT Project Manager wif vast experience managing complex projects concurrently in accordance wif organizational objectives.
• Expertly collaborates & leads cross-sectional resources to solve complex problems.
• Highly organized, articulate, and self-directed in motivating teams throughout project lifecycle from inception to completion.
• Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.
• Tech-savvy in delivering information technology projects spanning applications integrations, and infrastructure.

TECHNICAL SKILLS:

• Software Development Lifecycle
• Business Applications
• Team/Relationship management
• Risk & mitigation plan
• Change adoption, management
• Project/IT Management methodologies
• Testing/validation/training
• Dashboards, Status Reports
• MS Office tools, Visio workflows
• ITIL Remedy, Service Now, Clarity, smartsheet
• IT Quality, SOX compliance
• Accounting, payment & procurement processes
• Contract/Vendor Management
• HR, ERP, Healthcare Solutions
• Client: Server, Digital, Web & Cloud
• ADP, Oracle, SAP, Kronos, Peoplesoft

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Dallas, TX

Responsibilities:

• Led delivery of multi-faceted IT projects, budgets $ 200K to $ 3m, wif high quality, positive outcomes.
• Developed, executed project plans in accordance wif scope, timelines, budget.
• Proficiently executed projects while concurrently managing operational activities, issues, tickets,SLA.
• Deployed Kronos workforce solutions across enterprise consistent wif organizational objectives.
• Deployed 150+ Kronos Devices (digital clocks) at plant locations, ensuring configuration, IP protocols, inventory/asset tags to replace legacy clocks, improve metrics on time punches.
• Co-owned & collaborated on large enterprise wide Oracle HR/PR implementation ensuring project due diligence from inception to production environment oversaw conversion, integration, testing, change management & training documents.
• Led Oracle HCM Cloud implementation partnering wif vendor, global resources, HR through conversions, integrations, testing to dev/production pods.
• Collaborated - managed services partner, cross-section, offshore resources for critical integrations.
• Determined through system analysis teh roadmap to sunset/migrate Peoplesoft legacy application.
• Collaborated wif resources to resolve HR hosted data issues, resolved using lean concepts to reduce downtime significantly.
• Facilitated multiple design reviews, architecture design workflows, builds, testing, deployment, add-on corporate applications.
• Oversaw teh Oracle Enterprise Performance Management project, collaboration wif vendor, adopt industry standards, simplify business dimensions, transactions, re-write process flows for forecasts, budgets, reporting, monthly close to rationalize management/variance reporting, reduce custom excel reports, manual intervention, provide improved automated reporting tools.
• Monitored co-located teams to support successful deployments, integrations wifin enterprise during large enterprise Infor LX implementation for Kronos, Peoplesoft, Oracle & several add-on applications.
• Drove implementation of document/content management add-on application, forms delivery for Accounting, Manufacturing part of Infor ERP implementation.
• IT Liaison-transport management software upgrade, build of new data warehouse, directed new business intelligence reports for transport logistics replacing legacy SQL reports.
• Ensured separation of applications, databases, users wif managed service providers during corporate split conforming to standards, legal requirements.
• Collaborated wif cross functional IT in administering complex IT infrastructure deployments.
• Directed teh development, implementation of audit compliance solution (segregation of duties) to meet business needs, build client loyalty, Oracle HR/Peoplesoft/Hyperion.
• Created work plans, presented timelines, determined resources, tracked budgets, met SOX compliance requirements wifin corporate application portfolio.
• Monitored contracts, service level agreements, identified potential risks, created mitigation plans.
• Exceptional leadership in managing project teams, vendors across hybrid/matrixed environment.
• Consistently ensures project lifecycle governance through documentation, lessons learnt, surveys.
• Adjusted job assignments, schedules to keep pace wif dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Evaluated suppliers assessing quality, timeliness, compliance of deliveries maintaining tight cost controls, maximizing business operational efficiency.
• Devised, deployed and monitored processes to boost long-term business success and deliver results.

Enterprise Project Manager

Confidential, Irving, TX

Responsibilities:

• Oversaw concurrent IT project delivery for largest franchiser of Quick Lube retail service stores in U.S, operating 550+ Jiffy Lube retail stores, serving nearly 5,000,000 guests annually.
• Successfully delivered projects, enterprise ADP Human Capital application, Shell Point of sale upgrade, Cisco Meraki network router deployment, sunset legacy Hughes networks, card chip/pin payment deployment, Slack Portal central communication hub, Auto-zone battery roll-out.
• Exceptional leadership managing project teams wif Agile/waterfall/hybrid methodologies relevant to environment, realizing success through application of SDLC & PMI methodologies.
• Fostered a streamlined enterprise PMO culture in alignment of strategic initiatives, met business demands, optimize IT efficiencies, operational improvements resulting in savings.
• Increased IT productivity, efficiency, agility and responsiveness, under teh CIO, directing a small team of engineers, farmed IT Support teams in delivering on-time support nation-wide.
• Developed IT roadmaps, created strategic plans, managed risks, across business locations.
• Negotiated mutually beneficial agreements across enterprise/partner/ corporate eco-system.
• Outlined PCI-payment card industry compliance plans, resources, timelines, budgets.
• Ensured IT compliance documentation, process, SOX compliance in collaboration wif IT/Finance.
• Incorporated necessary controls & procedures in IT network/databases/User.
• Monitored contracts, service level agreements, risk mitigation, actions to resolve development process, reconcile vendor dues, payments in partnership wif accouting.
• Fostered long lasting relationships across cross functional teams & IT.

Senior Project Manager

Confidential, Irving, TX

Responsibilities:

• Successfully led multiple strategic IT initiatives Data Center Migration/consolidation, Disaster Recovery implementation, new payment vendors/data providers, Contact center software implementation leading to a cost saving of $1M annually.
• Led infrastructure build, new data center $ 1.2million to minimize business risk, disaster recovery.
• Drove teh migration of 3rd party hosted applications, contact center solution critical to hosted auto loan originations, servicing, collection, recovery applications.
• Drove implementation of several IT security applications for BU's.
• Drove network improvement, efficiency projects for auto-loan originations/collections applications.
• Supported engineers wif integrated test procedures in automated test frame.
• Collaborated wif engineers to ensure new data center meets all SOX, PCI, audit compliance.
• Partnered wif outsourced vendors for seamless integrations, customizations on Loan Originations, Collections, Servicing business applications.
• Cross-team collaboration wif global teams (India, Manila, Canada) & co-located US teams, optimizing IT efficiencies.

Project Manager - Consultant

Confidential, Carrollton, TX

Responsibilities:

• Instrumental in delivering mid/large projects ($50,000 to $2.5million) supporting McKessons Pharma Data centers, lines of businesses leveraging PMO influence for positive.
• Outlined work plans, determined resources, created timelines, generated capital budgets.
• Drove EDI project deployment to replace multiple manual financial, accounting postings, increasing operational efficiency for internal resources, suppliers.
• Led project to integrate rebates across SAP for Pharma distribution centers streamlining teh accounting reconciliation process.
• Led process improvement SAP financials project to streamline intra-company transfers, processing, master data synchronization increasing efficiency.
• Delivered a $2million project to build business continuity and disaster recovery for McKesson critical business applications, infrastructure, critical operational dependencies.
• Migrated managed support service desk infrastructure for US Oncology in-house on time, budget.
• Directed IT network and security resources in providing scaled infrastructure services, security to US Oncology.
• Partnered wif IBM on a client partner project to deliver a seamless web ordering portal, integration for CVS order management.

Project Lead

Confidential

Responsibilities:

• Multi-faceted role in ensuring product quality, assurance, documentation objectives are met for SAP ERP ECC 6.0 modules, enhancements, integrations, add-ons, release/support packs.
• Ensured validation completeness/correctness of SAP modules as ‘first customer' adopting SAP's Product Innovation lifecycle methodology.
• Led cross functional/technical/consultants project team to successfully deliver finalized validation report for approval, release to customers.
• SAP Modules: CRM SAP trade promotion optimization; Efficient Manufacturing Operation; HCM Recruiting, performance, learning management, Finance Supply Chain - Treasury, Biller direct, Logistics integration wif Transport Management