Senior IT Project Manager Resume

SUMMARY

Solutions - focused, team-oriented IT Project Manager with experience in various environments from large technology companies, corporate offices, and private educational institutions.
Proven ability to identify deficiencies successfully and potential opportunities.
Capable of directing complex projects from concept to fully operational status. Offers extensive understanding of computer hardware and software, including installation, configuration, troubleshooting, and support for laptop and desktop operations.

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Project Manager

Responsibilities:

Created a delivery schedule matching construction timeline to meet the IT equipment requirements.
Worked very closely with Audio Visual vendors for installation of Conference Rooms.
Discussed equipment timeline with leadership groups to ensure the Packard 2.0 project floorplans met the requirements of the hardware for each room and department.
Met with department Directors to discuss their device list needs for Packard 2.0

Confidential

IT Project Manager

Responsibilities:

Providing IT Project Management with creating project plan, gather requirements, determine budget, create schedule, and implementation for Confidential Center of USC.
Work closely with Hospital Leadership to identify and document specifications based on assessment of the user’s needs and generate a schedule to complete the list of objectives.
Work with leadership groups and users to update hospital applications, case tracking project in surgery, Cerner Go-live, Synapse, OTTR and Lawson.
Contact vendors and contractors to ensure that network cabling is in place for the relocation of over 30 Hospital departments on the Health Science Campus.
Meet with Department Directors to discuss and develop a schedule to refresh and replace over 500 desktops and laptops for the campus-wide.

Confidential

IT Project Manager

Responsibilities:

Provided IT Project Management with creating project plan, gather requirements, determine budget, create schedule, and implementation for Confidential Center of USC.
Worked closely with Hospital Leadership to identify and document specifications based on assessment of the user’s needs and generated a schedule to complete the list of objectives.
Worked with leadership groups and users to update hospital applications, case tracking project in surgery, Cerner Go-live, Synapse, OTTR and Lawson.
Contacted vendors and contractors to ensure that network cabling is in place for the relocation of over 30 Hospital departments on the Health Science Campus.
Met with Department Directors to discuss and develop a schedule to refresh and replace over 500 desktops and laptops for the campus-wide.

Confidential

Project Support Technician

Responsibilities:

Provided technical support for over 1,300 Dell desktop and laptop users running Windows XP to resolve hardware, software, and network connectivity issues.
Set-up, configured, and maintained over 100 Dell laptop computer carts for nursing stations.
Monitored service tickets with Remedy software to input and resolve service support calls.
Ghosted systems using Norton Ghost to reimage and repair computer systems, also by removing or replacing components.
Diagnosed hardware and software problems with printers, scanners, and peripherals.

Confidential

Project Manager/Director

Responsibilities:

Presented an implemented a Project Plan to nine Private Schools to install and set-up their Computer Lab so they could better utilize it for teaching computer technology.
Produced project status reports, managed the team, and resolved day-to-day issues with emphasis on completion of due dates.
Oversaw the strategic planning, development, marketing, and implementation of nationally recognized Technology Education programs to private elementary schools.
Monitored project activities and advised staff of issues due to resource availability.
Managed the upgrade of systems using Norton Ghost to reimage and repair computer systems, also by removing or replacing components.