SUMMARY:

• Certified Scrum Master with 7+ years of experience and a proven track record of raising revenue and cutting costs.
• Boosted earnings from $1.5 M to $2.3 M in 2 years at Confidential . Delivered five products at avg.
• 10% under budget, which saved $800,000 at Lowe's e - commerce website at a period of 12 months.

TECHNICAL SKILLS:

• Team & Project leadership
• Web development technologies
• Agile methodology
• Process optimization
• Startups and turnarounds background
• Cloud services
• Forcasting
• Stakeholder relationship management
• Test Automation

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential, Mooresville, NC

Responsibilities:

• Worked to provide continuous improvement for the product development lifecycle, realizing a 40% reduction in production errors over ten months.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Organized and facilitated overall Release and Sprint Planning-including daily stand-ups, sprint planning, backlog grooming, reviews/demos, retrospectives, and other scrum ceremonies
• Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate, and Defects and made sure the stakeholders know what is going on. Helped the team understand its health and progress and to set goals
• Took a servant leader approach to help the team self-organize and adopt the attitude of continuous improvement
• Used JIRA and other tools to track sprint status and maintain records(Schedule, capacity, dependencies, issues, risks) to monitor and remove impediments

Product Manager

Confidential

Responsibilities:

• Our team planned and created user stories for a product for Nepal government bodies. We have increased their ROI up-to 500% in training program through LMS(Learning Management System) in 2018.
• Improved UX measures by 25% through increased user feedback collection. Conducted demos and held surveys with potential customers and prospects to draft application feature and took continuous feedback for Incremental Product.
• Implemented Agile ideation plan, collecting and implementing 35% more ideas from employees than historical best. Led to an overall cost saving $1.3 million.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
• Our team has met over 120% of the revenue goal for the year by gathering and analyzing market information and using findings to define product strategy.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Prioritized roadmap in order to achieve product goals and metrics.
• Assessed vendor products and maintained positive vendor relations.
• Boosted customer base penetration 20% by devising creative promotional approaches.
• Directed planning, budgeting, vendor selection and quality assurance efforts.

Scrum Master

Confidential

Responsibilities:

• Brought in Agile best practices such as continuous integration, code/design review, Jira issue tracking, cross-training within the team(engineers, QA, UX designers, DBAs), etc. to slash delivery time by 22%
• Scrum master for three products-completed in an average of 10% under budget.
• Organized and facilitated overall Release and Sprint Planning-including daily stand-ups, sprint planning, backlog grooming, reviews/demos, retrospectives, and other scrum ceremonies
• Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate, and Defects and made sure the stakeholders are aware of what is going on. Helped the team understand its health and progress and to set goals
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. Also worked as an Agile coach to implement Kanban in some teams to improve team velocity by 35%.
• Worked with product owner during Sprint review sessions to make sure all stories met the definition of done and get the stories accepted within the sprint.
• Increased idea implementation by 55% with a new lean idea system.
• Used JIRA and other tools to track sprint status and maintain records(Schedule, capacity, dependencies, issues, risks) to monitor and remove impediments

Tech Lead

Confidential

Responsibilities:

• Lead a team of offshore and onshore engineers to design, develop, test, and deploy innovative tools using technologies like PHP MVC framework, ReactJs, AWS, Moodle, etc.
• Introduced unit testing using the TDD approach with code coverage of 85% minimum.
• We have introduced BDD to replace conventional acceptance testing, which helps the team to gain more agility.
• Introduced AWS Solution for load balancing and cut off up to 150% of cloud resources.
• Lead cross-functional team to take the product to market; Defined milestones and success criteria, resource allocation, etc. for successful on-time delivery
• Worked with overseas customers, project managers and technical leads for securing and executing concurrent projects
• Assisted in troubleshooting production issues for the product consulting and delivery team

Various

Confidential

Responsibilities:

• Started my career as a full-stack web developer for the outsourced project from various USA based business, designing and maintaining websites. (As an intern in confidential)
• CEO of the Startup Software Outsourcing Company (confidential.com) since 2014.
• I have led Digital marketing campaigns, including Facebook Ads, Google AdSense, posting Blogs, as well as Onsite Demos. I oversaw three successful marketing campaigns with an ROI of 120%.
• Got selected to give a presentation on Open source software at FOSS Nepal during various Software Freedom Day.
• I have used Backbone JS frontend framework and Ploty(Javascript chart framework) charts for making the data visualization portal for Alto-sphere Analytics.