SUMMARY:

• Confidential - 6.5 years working on Agile Scrum Master (CSM) software development projects in Data Security plus SDLC Waterfall projects in the Residential Mortgage Default and Relief. While leading software and infrastructure development projects during the mortgage crisis, several of the projects were directly related to the newly legislated Banking Compliance laws to offer relief to homeowners.
• Managed enterprise global projects that involved multiple, simultaneous projects, each with multi-million-dollar budgets. New applications frequently require 15 or more servers to provide all of the distinct platforms required to isolate all components behind secure firewalls and isolate internal traffic from external traffic. Managed projects that were for Internal corporate use and for External Clients. Including experience estimating data volumes, compute power demands, hardware initial and operating costs. Managed projects involving relocation of physical servers between data centers and complete rip/replace very large, critical systems. Many of the projects included storing data on the CLOUD.
• Senior Technical Project Manager and Agile Certified SCRUM Master (CSM), SDLC, Waterfall. Project Management Professional (PMP), and Sr. Business Analyst experience.
• The team Agile PM tools JIRA, Rally, TeamPulse to create User Stories (which are Business Requirements), User Acceptance Test Criteria (Test Cases), producing Burn Down Reports, (Progress for Completing Coding and Testing.
• Once a “cohesive unit of system functional is Unit Tested, it is moved to a dedicated system for User Acceptance Testing. After sign-off, it is promoted to the Production System.
• This approach allows large “building blocks” of the Application to be moved all the way to Production, even if it is not ready to be turned over to the Ultimate System Users.
• Of course, the entire system goes through End-to-End Testing and Sign-Off, before Users are granted access.
• Projects managed were hand-coded apps in JAVA J2EE. Completed SCRUM Fundamentals course and test. Completed Scaled Agile SAFe and will take the Exam Sep-2020
• Deep understanding of SQL and relational databases. 5 years of coding full-time.
• Prepared Weekly Status Reports using MS PowerPoint that I reviewed with Senior VPs at Confidential, Novation Medical, Dr Pepper, and SAP Projects at EDS. Managed Annual Budgets, Monthly Spend Forecasts, and Actual Spend for all projects.
• Recent Cyber Security, Data Security, Application Security, and Network Security. Project Management experience for Large Bank. Simultaneous managed several multi-million-dollar projects.
• SAP Business Intelligence (BI) Global Financial Consolidation Project. Led the BI portion of the project to consolidate all financials 62 countries for EDS, a $21B company. I regularly reported project status to many upper levels of management, including CIO and CFO, during my role as PM for $40 million-dollar, multi-year implementation of SAP Business Intelligence (BI). At the successful conclusion, the system provided all financial reporting for the organization, including reporting to Wall Street and stock holders.
• Financial Management for projects, including Cost Estimates and Actual Expenses and provided explanations for any variances over 5%. Financial Forecasting of team resources, by name, each with varying labor rates, and varying hours needed each month.
• Oversaw creation of User Stories, Use Cases, and Wireframe designs, Test Planning, preparation for Transition to Production.
• Expert with Microsoft Office Suite Outlook, Excel, Word, PowerPoint, Access, and Visio.
• Intermediate skills working with the Google Suite of software for Businesses, including Docs, Sheets, Slides, and Gmail. Additionally, instant messaging with Google Hangouts and Cisco Jabber.
• Experience leading projects using MS SQL SERVER, including SSIS and SSRS.
• Experience leading projects for ETL (Data Extraction, Transformation and Loading), using TIBCO.
• Experience leading projects requiring Newly Purchased Servers, including working with engineers to define specifications, working with Data Center owners to reserve location, work with engineers to install/configure each server. Also, worked to physically relocate servers between Data Centers.
• Recent Health Care Project Management experience for three simultaneous multi-million-dollar projects, including Agile.
• Software Solution Design, Requirements Documentation, Testing Management using HP Quality Manager.
• Experienced designing systems using Object Oriented Application Design (OOAD) and Unified Modeling Language (UML).
• Identifies and documents issues, risks, root causes. Red/yellow/green status. Resolves through collaborating with team members. Produces all PM Deliverables and guides projects through Tollgates.
• Business Analyst created high-level, detailed-level design requirements and documenting them using CaliberRM.
• Extensive experience with common, corporate-wide project management systems, such as Clarity, Primavera, Remedy, SAP Project System (PS) and SAP Time Recording.
• Recent experience with Complex Data Analysis at Confidential . Expert with MS Excel and the entire MS Office Suite and all MS Windows versions, including Windows 10. During MBA classes at UTD, an entire course was dedicated to the Complex Features of MS Excel.
• Experienced coding systems using C, C++, and Sybase SQL, UNIX systems in a Warehouse and PC Reseller Business.
• 10 years of SAP project management experience, including work with Financial and Controlling (FI/CO), Sales and Distribution (SD), Business Warehouse / Business Intelligence (BW/BI), Materials Management (MM), Production Planning (PP), Master Data Management (MDM), Supplier Relationship Management (SRM), Workflow, ASAP Methodology Certified (Accelerated SAP project management), Exchange Infrastructure (XI) for ETL between SAP systems, SAP Security for granting access to T-codes (transaction codes) and Authorization Groups, SAP Hierarchy’s and Drilldown Reporting.
• Tracked the progress of preparations and VP Approvals to transition systems to Verizon-India.
• Extensive Data Analysis with Excel and Google Sheets to determine which systems should be the next ones to be prepared for Offshoring.
• All of the data was stored on the Verizon Corporate CLOUD.
• Prepared a presentation for my manager to kick off the next wave of system VP Approvals.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Senior Project Manager and Senior Business Analyst

Responsibilities:

• Security System Implementation of an ID Badge generating system for all temp workers at NBC sites.
• Implement software to generate Temporary Badges.
• All of the data was stored on the NBC Corporate CLOUD.
• Unfortunately, the contract was cut short because NBC required that contractors use Citrix to connect. Citrix is not optimized to work on Windows 10. Citrix is not suitable for full graphical screens, sharing documents, up and downloading files from Cloud storage.
• Engaged to manage projects for a small team of analysts that reviewed requests for Authorization changes and Network changes. The team used ServiceNow Ticketing system to receive, prioritize, and document risk-level assessments. It also had a workflow that routed tickets for approvals.
• My responsibilities were to meet with team members to understand work processes used to assess the need, validity and risk-level of requested changes. Develop metrics for assessing team productivity and reporting to senior managers.
• All of the data was stored on the NBC Corporate CLOUD.
• My engagement was cut short because the IT organization that managed the ServiceNow system was beginning to make custom enhancements to the package to accommodate Toyota work processes for all sites in North and South America. It did not make sense to build metrics based on the existing system with a new version coming in 6 months or so.

Confidential, Addison, TX

Senior Project Manager

Responsibilities:

• Cyber Security, Data Security, Application Security, and Network Security. Project Management experience for Large Bank. Simultaneous managed several multi-million-dollar projects. Led projects lasting 6 months to 2 years.
• Including experience with Infrastructure projects for server and network device deployment. Network, database, and custom application development/deployment.
• JAVA J2EE Agile projects were designed to the strictest B of A standards to thwart all manner of Cyber Attacks. The design included password encryption when commands were sent from the App Server to the DB SQL Server.
• All processing was isolated to discrete server functions. UI, APP, DB, and networking / firewall servers. The bank uses EMC VMware for all of its server management.
• The Cyber Security aspects of the role were to thwart Bank employees from data exfiltration, whether by careless practices or actions with nefarious intensions.
• One of the Cyber Security applications was operating in Production with the User Community limited to the Global Information Security staff, which is hundreds of employees. I was PM for the system enhancement project to expand the system functionality and make it robust enough for deployment to all bank employees, who work on systems connected to the bank network. It included functionality to automatically document incidences, in which a given person has violated Cyber Security policies.
• As SCRUM Master, established priorities, negotiated with resource owners to get developers assigned to my projects, held daily Stand-Up meetings, participated in Estimating complexity of User Stories, participated in Prioritizing and Assigning work to developers, managed one-week long Sprints.
• Created all of the Project Management documentation required by the PMO such as Weekly Status using PowerPoint, MS Project Schedule, and update other tracking systems. Created documents like Tollgate Reports required to progress to the next Phase of the project.
• Tracked all Cost Estimates and Actual Expenses and provided explanations for any variances over 5%.
• Forecasted team resources, by name, each with varying labor rates, and varying hours needed each month.
• Managed simultaneous Security related technical projects for 3rd party complex data center implementation for product/company called RADWARE. It included hardware devices and code to decrypt / inspect SSL traffic before leaving the bank. This was a multi-year, $1M+ project.
• Coordinated efforts between Business Area Champions, Technical Design, Development, Tech Infrastructure, Network design, DBA, and System Administrator teams. Oversaw QA Testing, and Implementation.
• Analyzed project expenses and measured against Forecast I produced.
• Led technical design meetings and senior business status meetings.
• Expert with Microsoft Office Suite Outlook, Excel, Word, PowerPoint, Access, and Visio.

Confidential

Senior Project Manager

Responsibilities:

• Leading million plus dollar projects for implementing Health Care Supply Chain Improvements.
• Managed project to implement MicroStrategy Visual Insight Business Intelligence (BI) reporting solution for analysis of spend by prospective hospital clients versus the savings that Novation can achieve.
• PM for a second simultaneous project. It was to replace and redesign the core application that computed the eligibility of not for profit hospitals to receive Rebates. The applications determined Rebate eligibility based on spend. It recommended ways in which the hospitals could maximize rebates by consolidating suppliers.
• The third simultaneous project was to implement new FDA rules for GUDID (Global Unique Device Identification).
• As SCRUM Master I, established priorities, negotiated with resource owners to get developers assigned to my projects, held daily Stand-Up meetings, participated in Estimating complexity of User Stories, participated in Prioritizing and Assigning work to developers, managed one-week long Sprints. The team met each week to demonstrated the User Stories that were completed and tested. Developers explained if any tasks were not completed - such as under-estimated complexity or unique technical skill required. Then the next Sprint was planned. I ran the Burn Down Reports and reported them to Senior Managers (VP level) in the System Development and the Business Product Owner organizations. I read many of the User Stories and Critical Acceptance Criteria.
• Created all of the Project Management documentation required by the PMO such as Weekly Status using PowerPoint, MS Project Schedule, and update other tracking systems. Created documents like Tollgate Reports required to progress to the next Phase of the project. Created project deliverables such as CRUD doc (indicates which business user roles can Create, Read, Update, and Delete data in the system). Responsibilities Matrix. Requirements Traceability Matrix.
• Tracked all Cost Estimates and Actual Expenses and provided explanations for any variances over 5%.
• Forecasted team resources, by name, each with varying labor rates, and varying hours needed each month.
• Responsible for rigorous management of monthly project time and expense, tracked against the project budget.
• Expert with Microsoft Office Suite Outlook, Excel, Word, PowerPoint, Access, and Visio.
• Oversaw creation of User Stories, Use Cases, and Wireframe designs, Test Planning, preparation for Transition to Production.
• Experienced with JIRA, RALLY Agile PM, Lawson Time and Financial Management, PowerSteering to tie Actual Expense to Budget/Forecast, MS-Project, and other PM systems.

Confidential, Addison, TX

Senior Project Manager, Residential Mortgage Default and Relief

Responsibilities:

• While leading software and infrastructure development projects during the mortgage crisis, several of the projects were directly related to the newly legislated Banking Compliance laws to offer relief to homeowners.
• Led projects typically lasting 6 to 9 months. The corporate system managed about 10 million Residential Mortgages. Country Wide Mortgage Corp. that was insolvent, and forced by the Fed to merge with B of A.
• Projects I led implemented Obama era Home Affordable Modification Program (HAMP) system changes. They had mandated functionality changes and deadlines with multi-million-dollar penalties for non-compliance.
• Managed technical projects for system enhancements on Mortgage Collections System with JAVA front-end and a DB2 database back-end. Many projects required modification to the DB Tables and batch jobs.
• Coordinated efforts between Business Requirements, Technical Design/Development, QA Testing, and Implementation by performing weekly and monthly analysis of project time and expense, tracked against the project budget. All projects involved US-based and Off-Shore resources.
• Wrote Business Analysis Design Documents and Technical Design Documents.
• Led technical design meetings, reviewed test plans and scripts, for several Mortgage Retention applications.
• Led implementation of system changes for Home Affordable Modification Program (HAMP). These projects typically involved months of development.
• Led multiple, simultaneous system bug remediation projects, which typically lasted 2-6 weeks. I was responsible for testing the application changes, in Production during each monthly implementation, and provide formal sign-off on Sunday.
• Experienced with MS-SharePoint, Clarity, Nexus, PDWare, PCM Web, Discovery, Maximo, and other Bank systems.
• At Confidential, worked to identify servers that showed low or no usage, and researched whether they could be repurposed or decommissioned.
• Confidential out-sourced all the WAN Network and Circuit Administration to EDS. While at EDS, I led a project to resolve the network problems. As a team we also identified data paths that were no longer needed and could be terminated.
• After the mortgage crisis wound-down, the bank laid-off a large proportion of the thousands of employees that were hired to tackle the issues.
• Led matrixed tech teams with 4-6 team members to maintain Mortgage Collections System.
• Participated in large scale Programs which implemented critical code corrections across dozens of systems, simultaneously to resolve miscalculations of a very serious nature and involved broad mortgage functional areas.
• Managed technical projects for system enhancements, including a 9-month project to replace legacy MS SQL Server systems with new servers to physically separate Development, Tech Testing, User Testing, Production, Backup environments. Each system to have new MS Server O/S, New MS SQL Server DB, New DB Architecture, Migration of all Data, migration of all System Interfaces (SSIS) to the new servers. All new DB Security Access rules and privileges. Project is to become compliant with all bank security standards.
• Coordinated efforts between Business Requirements, Technical Design/Development, QA Testing, and Implementation by performing weekly and monthly analysis of project time and expense, tracked against the project budget.
• Led Business Analysis and Technical Design meetings, network issue trouble-shooting, SQL Server upgrade and replacement effort.
• Learned details of Obama Administration Home Affordable Modification Program (HAMP) and participated in projects to design system enhancements implement the program.
• SAP MDM Project Manager, with a team of 3 Master Data Analysts. Integrate newly acquired Mott’s Apple with Dr Pepper
• Team member for data conversion for consolidating two SAP 4.6 systems to SAP ECC 6.0 system with DB2 DBMS
• Defined Business Processes and constructed routines for Master Data Cleansing
• Managed team of three Business Analysts. Expert with Microsoft Office Suite Outlook, Excel, Word, PowerPoint, Access, and Visio

Confidential, Plano, TX

Senior Project Manager

Responsibilities:

• Managed SAP Supplier Relationship Management (SRM) system enhancement and integration with other order and catalog management systems by performing weekly and monthly analysis of project time and expense, tracked against the project budget
• This project implemented Master Data Management MDM on SAP ECC system. This enforced that all regional systems around the world used key fields in the same manner. For example, definition of Customers, Vendors, Products, and Country Codes were all consistent.
• Managed multiple, simultaneous projects with a $4 million budget, performed Business Analysis, Scope Definition, Budget Planning, and Actual Cost Tracking. Followed-up on progress-to-date, and maintained the project schedules using MS Project and Microsoft Project Server, issues, actions, and risks. Maintained resources using Primavera, ensuring issues identified were resolved
• Performed Project Management activities on a daily basis with the business analyst and technical development team, creating necessary work products to pass quality control development

Confidential, Plano, TX

Senior Project Manager

Responsibilities:

• Visionael Circuit Order Management System
• Defined Business Process Requirements for the Circuit Ordering Process used for ordering telephone and data circuits by documenting the “As-Is” and the “To-Be” processes using Microsoft Excel, Access, Word, Visio, as well as CaliberRM.
• Performed project management activities for effort to replace an MS Access DB with off-the-shelf customizable software called Visionael.
• Interacted with Confidential personnel to clarify and confirm requirements.
• Tracked and resolved issues related to circuit changes and router configurations to covert Confidential telephones from analog to digital IP phone systems.
• Completed requirements on time and secured management approval of the $4M project budget and provided executive level presentations for the project, followed-up on progress-to-date, and maintained the MS Project schedules, issues, actions, and risks.

Confidential, Plano, TX

Senior Project Manager

Responsibilities:

• SAP Business Intelligence BI. Also known as SAP Business Data Warehouse
• Project Manager for two-year SAP project to roll up all Financials for EDS to a Business Intelligence system for all global Financial Reporting, including data for Annual Report for Wall Street. The solution also created an Oracle DBMS for real-time reporting.
• $40 M project consolidating Financial Data for 60 countries. The financial reports developed from the system became the system of record for all EDS Financial Reporting.
• Led three SAP BI developers who designed, coded, tested and implemented the General Ledger reports from an Oracle DB. Data was consolidated and financial reports generated nightly.
• Led Requirements through Implement for SAP Logistics solution for system to control all PC assets purchases
• Managed staffing, guiding technical solutions, budgets, briefing, coaching, and . Expert with Microsoft Office Suite Outlook, Excel, Word, PowerPoint, Access, and Visio.

Confidential, Plano, TX

Senior Project Manager

Responsibilities:

• Managed small teams of cross-functional Consultants for five different client projects including A.T. Kearney, Exxon, Halliburton, Cytec Industries, and internal divisions of EDS with full responsibility for staffing, salary administration, and project implementation.
• A.T. Kearney Chicago:
• Business Analyst for the planning for a worldwide rollout of WIN95 NT Workstation to all 4,000 ATK consultants and appointed as the Functional Team Leader for the six systems engineers
• EDS Plano:
• Design process and database to evaluate all Account Managers based on Key Performance Indicators KPIs
• Halliburton Houston:
• Business Analyst and PM for new NT Servers Exchange Mail at two sites for pilot implementation at Halliburton
• Cytec Chemical New Orleans:
• Implemented Change Management procedures to assist in setting up of the Help Desk, Statistical Program Management, and Technical Architecture analysis
• Exxon Houston:
• Pursued sales support from the perspective of the technical infrastructure services including a role in setting timeline, budget and project resources while assessing technical needs

Confidential

Senior Consultant, leading small teams of technical Consultants

Responsibilities:

• Worked with the CIO at CompUSA to resolve problems with collecting data from all locations nightly.
• Consultant to Lockheed Martin fighter jet manufacturing plants. Assessed the feasibility of implanting SAP ERP System at three (3) of the plants. Lockheed had grown over decades by acquiring other Aerospace corporations. Implementing SAP nationwide was recommended to reduce the cost of maintain disparate systems.
• Deployed on projects in aerospace, oil and gas, computer retailing, and new business pursuits by estimating system implementation costs and assisting in software package selection.
• Developed an SAP ERP implementation proposal for Phillips Petroleum which was successfully sold to the client.

Confidential, Plano, TX

Computer Programmer

Responsibilities:

• Coder for Warehouse Management System $1 Billion PC Reselling Business in Richardson, TX.
• Design, Develop, Test and Implement code for PC Reseller operation using C, C++, Sybase DB, and UNIX
• Responsible for product Receiving, Quality Control, Stocking, Picking, PC Builds, Packing, and Shipping
• Led rollout of Warehouse Management System at newly acquired warehouse in Toronto Canada
• Assisted in rollout of Warehouse Management System at warehouse in The Netherlands

Confidential, Plano, TX

Computer Programmer

Responsibilities:

• General Motors GM Truck and Bus Division in Pontiac, MI
• Responsible to visit the three manufacturing plants weekly
• Meet with the Senior GM Managers to discuss system enhancement and change requirements.
• Wrote the functional specs and created UX Screen Layout representations.
• Functional Areas in the plant were Human Relations, including complying with Union Contracts for Layoffs and Recalls to work; Union Contract Negotiations and Union Grievances.
• Developed new code to automate manual processes at the GM Plants
• Coded online and batch programming