SUMMARY:

• Extensive experience in communicating and working directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint
• Ample experience to Provide guidance to the team on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies
• Considerable experience in facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Wealth of Expertise in facilitating daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed
• Substantial Expertise in creating and maintaining risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management
• Expertise in building team cohesion and foster good communication between various development teams, also measure and improve team productivity
• Extensive experience with the entire Software Development Life Cycle (SDLC) process
• Significant Experience in Waterfall Model, Agile Methodology (SCRUM & KANBAN development processes)
• Expertise in conducting Peer Reviews and procedure Walkthroughs
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements (BRD), Functional Requirements (FRD), Use cases, and UML Diagrams
• Experience in Requirement Management and Test Management tools: JIRA and HP ALM (Application Life Cycle Management)
• Expertise in analyzing Business Requirements (BRS), System Requirements (SRS) and Functional Requirements Specifications (FRS) and developing System Plan, Test Strategies, and Test Cases
• Extensive knowledge of software testing methodologies, quality assurance principles, procedures and standards; Involved in creating and maintaining Requirement Traceability Matrix (RTM)
• Created checklists of functionality issues for the Development team to debug an application
• Performed early analysis of existing systems to help define integrations
• Define project milestones, monitored progress using JIRA & Confluence, and updated plans as required
• Worked on multiple projects at the same time; able to learn quickly, pay attention to detail, meet project milestones and deliverable dates, take ownership of project tasks, multi-task & maintain high standard of quality

TECHNICAL SKILLS:

• Development team training Risk identification Risk mitigation planning;
• Customer interaction Team management Process improvement;
• Operational improvement Relationship development Problem resolution;
• Documentation Management Quality assurance Scrum Events
• Certification: CSM (Certified Scrum Master), GSA-Section 508 Compliance
• AWS Cloud Practitioner Essentials ( Certificate of Completion )

PROFESSIONAL EXPERIENCE

Confidential, Reston, VA

Scrum Master

Responsibilities:

• Provide guidance to the team and Management on SAFe Scrum Values, Practices, and Rules; essential adherence to SAFe Scrum methodologies.
• Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
• Communicating and working directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint.
• Facilitating daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed.
• Creating and maintaining risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management.
• Building team cohesion and foster good communication between various development teams, also measure and improve team productivity.
• Facilitates meetings and PI Planning with customers to gather and document requirements and explore potential solutions.
• Working with the team to meet business requirement, create prototypes and analyze workflow.
• Supporting to setup JIRA board for SAFe Agile SCRUM Development, and Agile Kanban- development model.
• Actively working to support all types of release-based tasks, especially scheduling daily bug resolution discussion meetings after the pilot of major system releases.
• Participating in weekly operational status update meeting involving Chief Information Officer, Senior IT director, AVP of Marketing AVP, Service operation Manager, VP of Service operation, Commercial department Manager, VP of Merchandising, IT director of E-commercial, Director of Fleet operations and other department heads as needed.
• Scheduling demo sessions involving business sponsors and IT team members before any system updates are being sent to QA environment; based on business sponsor(s) input, updating/adding requirements to projects as required.
• Hosting concept/requirement clarification meeting with developers on a as-needed-basis.
• Primarily responsible for inquiring, researching on varies business sponsor’s requests in order to draft requirements; breaking down complex, challenging concepts by creating and presenting different types of Visio flowcharts and mockup screens.
• System release associated defect investigation discussion meeting scheduling hosting.
• Researching new concepts in order to add requirement details to 'Revision section' of Change Requests and various Requirement Documents after system demos Environment: Skype for Business, MS Outlook, VNC (Virtual Network Computing), MS OneNote, MS Visio, Paint, Snipping Tool, WebEx, JIRA, Smartsheet, Internal drive.

Environment: Skype for Business, MS Outlook, VNC (Virtual Network Computing), MS OneNote, MS Visio, Paint, Snipping Tool, WebEx, JIRA Align, Smartsheet, Internal drive

Confidential, Fairfax, VA

Scrum Master

Responsibilities:

• Provide guidance to the team on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies
• Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Facilitate daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed
• Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management
• Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed
• Communicate and work directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint
• Create and maintain risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management
• Maintain and publish Scrum metrics (e.g. velocity and burn-down)
• Build team cohesion and foster good communication between various development teams Measure and improve team productivity

Confidential, Edison, NJ

Scrum Master

Responsibilities:

• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Bring ideas from professional facilitation, coaching, conflict management, mediation, theater and so on to help the team become a high-performance team
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership
• Empower the team to make system and process improvements captured in sprint retrospective meetings
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Guides team through continual improvement process
• Leads the teams efforts towards continuous improvement
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
• Manage all Scrum boards (physical or virtual)
• Manage sprint backlog items and tasks
• Manages the health of the team
• Provides a single point of contact for projects
• Remove obstacles for developers and testers
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Sets and runs effective recurring status meetings with the product, portfolio and delivery managers
• Use key Scrum metrics (burndown, velocity) to help deliver committed work
• Works effectively with others to remove delivery team roadblocks
• Works with Product Owner to define project scope and objectives

Confidential, Broomall, PA

BA/ QA

Responsibilities:

• Conducted JAD sessions to communicate system feature updates with the project leads and stakeholders; proposed process workflows and project initiation parameters
• Captured quality attributes, external/internal constraints for functional/non-functional requirements
• Interacted with system end-users and project business sponsors to determine, document, and obtain signoff on Functional Requirement Documents
• Worked with the business users and different levels of management team members to identify requirements, and create Use Cases to develop Functional Specifications
• Suggested measures and recommendations to improve current application performance
• Facilitated defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conforming to deadlines
• Conducted sprint planning with Project Manager/Agile Scrum Master based on new and backlogged requirements
• Worked with business team members to understand the requirements and needs of the potential customers and the target market
• Worked with the Quality Assurance lead to develop detailed Test Plan and Test Case
• Conducted JAR sessions; discussion subjects included defects resolution/requirements clarification (related to personal/commercial loan installment payments, mortgage payments, transfer funds between business and personal accounts, restrictions on updating customer profile information)
• Wrote and executed SQL queries for data verification, validation and integrity in collaboration with the DEV team
• Performed UAT and Functional Testing of the application as needed; created defect report summaries from different cycle of executions which were then reviewed and resolved by the development team

Environment: HP ALM, JIRA, MS-Excel, SQL Server, Web and Client Server Applications, OSI Application

Confidential

Responsibilities:

• Led teams supporting operations and security
• Trained members on collective and individual security procedures
• Used attention to detail providing surveillance, safety inspections and asset security checks
• Developed problem-solving skills working with superiors to improve security metrics, routinely before deadlines
• Developed communication skills writing comprehensive reports detailing observations during shifts