SUMMARY:

• 21 years Healthcare (12 years Cardiovascular/EP)
• 15 years IT
• 14 years Project Management
• 14 years Process Improvement
• 13 years Risk Management
• 10 Years Change Management Leadership
• 8 years PMO Management and Vendor Management
• 6 years Financial Institutions

TECHNICAL SKILLS:

• Waterfall/Agile/Scrum
• Salesforce
• SDLC
• Release Management
• Cloud Development
• IBM Watson
• Oracle
• CRM Implementation
• Global Security
• EDI Transactions
• Risk Management
• Vendor Management
• Multi Channel Marketing
• Website Optimization
• Predictive Analytics
• Six Sigma Lean
• SQL Server
• Cisco TeleCom
• Claims Revenue Cycle
• EMR Implementation

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• Currently driving implementation of multiple, complex project/program initiatives, working closely with cross - functional teams and resources to resolve Post Go Live defects and achieve multiple program and project milestones within established timeframes in an Agile environment.
• Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project s, key indicators, and root cause analyses.
• Removes obstacles and impediments to ensure business and operational objectives are met.

Confidential

Project Manager

Responsibilities:

• Lead multiple and various size/budget programs and projects with Project Life milestones, full SDLC, to include project financials and revenue cycle execution.
• Experience with Agile, Waterfall, Kanban, and Scrum Master project management methodologies.
• Maintained project schedule, critical path, and milestones to report to Leadership and stakeholders.
• Evaluated and negotiated NDA, BAA, MSA, and many other Legal agreements while provided insight to best practices, productive negotiations and building strong relationships with 65 Vendors.
• Responsible for 3rd party contracts, vendor coordination and communication, and successful implementation of project deliverables.
• Manage a group of interrelated projects.
• Provide leadership for strategy and business value programs and in production.
• Responsible for coaching and mentoring 7 PMs, providing PM best practices and Agile and Waterfall methodologies for the PMO Team.
• Assigned projects to team based on bandwidth, skillset and Project Management maturity.

Confidential

Business/Project Manager (Contractor)

Responsibilities:

• I served as a Program/Project Manager for large-scale cross-functional implementation in the financial services segment.
• Primarily Agile, facilitated sprint planning, daily scrums, sprint demos, and sprint retrospectives

: Apple Pay implementation and Website Optimization

Confidential

IT Application Release Manager/Implementation Project Manager/ Vendor Manager

Responsibilities:

• Responsible for initiation, planning, executing, monitor/control, and closing
• Responsible for managing scope definition, business requirements, project schedule, design, development life cycle, QA cycle, Change Management and implementation of all new software and enhancements
• Managed all SDLC release coordination of the production deployments while maintaining the integrity of the enterprise infrastructure.
• Responsible for 2-year roadmap of SDLC development release schedule over 160 applications
• Gatekeeper of all development stages of the SDLC and EDI transactions implementation environments, including sign-offs of any code to production.
• Experience with EDI Revenue Cycle transactions, IKA, TruCare, ePRG, DataRaps, EClinicals and databases and networks.
• Maintained all vendor relationships for the WellMed/UHG/Optum organization. Set expectations for performance, conducted Monthly/quarterly performance reviews meetings, and prove Vendor performance to support promised value.

Confidential

Project Manager/Implementation Manager

Responsibilities:

• Responsible for Project Charter, Project Plan, and Project Status Reports to all levels of communication.
• Introduction,, analysis, building and implementation (Waterfall/Agile) of IT applications.
• Proactively communicated, built relationships, and collaborated with 3rd party vendors with translating to the development and testing teams for execution.
• I was responsible for creating the following documentation as needed: Budget differences, Time lines changes, Functional and Non-Functional Requirements, Process Flow Diagrams providing automation solutions, & Evergreen documentation in PowerPoint.

COO/Program Manager/PM

Confidential

Responsibilities:

• As a Program Manager, I was responsible for 4 projects. These included a 2nd and 3rd site build outs, networking 3 locations meeting data volume and security requirements, building a data storage solution, and application implementation and .
• As a Project Manager, I was responsible for 7 projects. These included creating a budget (past, present, and future), standardizing operations, communications, printing solutions, marketing, web site development (demographic trending), strategic planning and execution of current and future projects.
• Other duties included refining, validating, and prioritizing business/functional requirements, building of project schedules in MS Project 2010, inventory management, and facility assessments and discovery.

Project Manager/Implementation

Confidential

Responsibilities:

• Manage and execute unit integration, acceptance testing; and creates specifications for systems to meet business requirements. Build the application to the clients’ p.
• Created time lines, budgeting requirements, and human resource allocation to meet stakeholders’ priorities and desired outcomes.
• Converted EMR systems to the McKesson Paragon application at 26 locations.
• I conducted instruction,, file build, build validation, integrated testing, system monitoring for on-site and remote support, and go lives.