SUMMARY:

• An accomplished senior information technology leader with a passion to bring ideas to life.
• Offering 20 years of demonstrated career success, developing and executing operational strategies to promote organizational growth and optimal utilization of emerging technologies. Extensive experience leading operations for Technology, Business Development and Infrastructure as an enabler,
• Product Engineering/Application Development within a diverse range of industries. Proven ability to innovate, build startup cultures, manage multiple functional areas, build businesses and talented teams, and execute process improvement to help with organic growth and create new revenue streams.
• Work well under time constraints; excellent presentation skills; comfortable working at various C - level; contracts, directing statement of work proposals, bidding and negotiations while always remaining customer and employee centric.

AREAS OF EXPERTISE:

• Cross-Functional Executive Leadership & Collaboration ~ Resource Alignment & Optimization
• Project/Program Management ~ R&D & Application Development Lifecycle Strategy
• IT Implementation, Integration & Governance ~ Enterprise Business Analysis, Resource Strategy & Execution
• Process Design & Business Development/Reengineering ~ Data Security & Risk Management
• Operations, Cost & Budget Management & Forecast

WORK EXPERIENCE:

Confidential

Product/Project Manager

Responsibilities:

• Responsible for the delivery of Business Technology projects, budgeting, issues resolution, team building, status reporting, technology implementations, upgrades, and maintenance.
• Leading cross functional teams of IT professionals in Middle East and Asia.
• Responsible for end-to-end delivery of product engineering from Client Engagement to Vision Sprints to Customer Success - Cloud, CRM, ERP, CMS, Mobile Apps, Customer Engagement and Success, AI, Telemedicine etc.

Confidential - Farmington, CT

Senior Manager

Responsibilities:

• Led Azure architecture and support group within Digital Technology Operational Enablement. MS D365 CRM, CMS, TMS, BI, Chatbot, Subscription Management, External Customer Web Portals, Azure Cloud implementations.
• Responsible for full SDLC, driving enterprise shared service enablers, the deployment of new DT software products to support enterprise-wide agile operational transformation.
• Led product life cycle through idea creation, current/future state analysis, wants vs. needs, market research and competitive analysis to determine buy vs. build for new internal products supporting business operations.
• Determine the product roadmap, success criteria, risk assessment and resources required, managing vendor relationships through RFP, demonstrations and SLA’s.
• Identify opportunities to apply innovative technology solutions. Research products, vendors and competition benchmarks. Own the selection and/or build out the best technology to support collaboration, analytics, communication across the enterprise landscape

Confidential - Bloomfield, CT

Senior Manager - Digital Technology Software Product Engineering

Responsibilities:

• Directed several Agile scrum teams of over 40 software engineers, quality engineers; inspiring team members to reach higher levels of performance through trust, delegation, participation and coaching.
• Led collaboratively as a part of the IT leadership team on strategies, initiatives, standards and cross-team resource allocations/growth planning for digital projects delivery (internal and external customers).
• Provided overall people-care management for direct reports, including hiring, setting and monitoring of annual performance plans, coaching, and career development; drove product/technology advancement and development roadmaps ; budget forecast and fostered organization-wide performance standards, expectations, and practices to support ongoing team members and process development.
• Regularly interacted with other leaders on project status, priority setting, and resource allocations, as well as IT wide efforts or policy-level decisions and to ensure team is resourced to support future growth.
• Directed development and validation through business value prioritization, release management, continuous integration and issue triage, architectural decision-making process and orchestrated design and code reviews.
• Big Data Analytics - healthcare data provisioning in Hadoop. Extracting data from the lake for data manipulation and discovering healthcare improvement opportunities. Led development efforts in Python, Hive, Spark, R technologies. Data extraction and manipulation with Python. Tooling: Jenkins, GIT, uDeploy, App migration on Cloud etc. On-Prem to cloud migrations. Influenced startup cultural changes - Restructuring hybrid cross-functional teams.

Confidential - Farmington CT

Senior Manager - Software Configuration/Engineering

Responsibilities:

• Managed an engineering organization focused on insurance service offerings engaging with program managers, product managers, marketing, technical leaders, and executives to communicate program status, escalate issues, and guide and influence strategic decision-making.
• Delivered all projects on time and within forecasted budgets when adapted software industry best-practices such as Agile Methods, Test Driven Development.
• Led product engineering team utilizing ASP .NET, SQL DBs, JOB Track, InRule Apps.
• Partnered with technology teams, business SMEs/stakeholders to help with development and configuration of Beazley Pro, a multi-million dollar re-engineering project of the legacy Beazley's underwriting platform.
• Managed Beazley Pro (underwriting suite) strategic planning, budget and approvals with the board for rebranding efforts. Led innovation by collaborative brainstorming sessions.

Confidential - Hartford CT

Manager - Business Systems Engineering

Responsibilities:

• Led systems engineering teams for design, development, configuration and quality assurance of enterprise marketing applications serving personal and commercial lines customers.
• Responsible for configuration, and implementation of marketing campaigns to promote Traveler’s products and services across the USA and Europe.
• Partnered with Business Project Management staff to manage and deliver internal customer projects on time and within budget.
• Built relationship with peers to achieve business goals, exhibited and led by example, openness to others’ views, gave and welcomed feedback while put success of the team above own interest.
• Managed major internal product enhancements improving, internal processing as well as internal business process.