Program Management - It Resume
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Round Rock, TX
SUMMARY:
- Certified Project management professional with vast experience as Telecom / IT project manager and an engineer in telecommunications and IT areas.
- Have been exercising project management principles and methodologies as per PMI / PMBOK
- Involved in the Management, administering and organizing projects in cooperation with and under the direction of senior Management or a Program Manager
- Scope Identification and management of third - party vendors and or subcontractors
- Stakeholder management
- MS Project experience
- Hands on experience on various Optical Networking projects including 3G, 4G LTE, IPBH.
- Global Avaya and Cisco based Contact Center consolidation project experience, involving IVR, PBXs.
- Experience managing competing and conflicting priorities in dynamic and fast-paced telecom environments.
- Expertise in different wireless telecommunications technologies - Microwave, Optical communication, GSM, 4G LTE, IP Back hauling.
- Experience with network rollout and IT infrastructure projects
- Over 10 years and in-depth experience in creating and managing reports, dashboards, schedule and budgets by utilizing MS Project
- Effectively managed radio rollout for 2000+ sites; involving 3G, and 4G technologies
- Skilled in managing the Mobile and IP Backhaul projects for Microwave connectivity of the sites
- Effectively performed the duties of project manager for Zain/ Airtel, MTN Uganda projects involving 3G Radio Access Networks, Packet core, Microwave Backbone transmission network swap
- Hands on proficiency in managing quality, risks, changes, issues and financial implications
- Management of work in a diverse team environment and promote a positive climate that fosters cooperation and teamwork
- Strong written, oral, communication and interpersonal skills
TECHNICAL SKILLS:
- Project Management
- SLA
- Network implementation
- LAN / WAN/ MAN
- 3G, and 4G LTE technologies
- Backhaul
- Radio Access Networks
- MS Project
- MS OFFICE
- MS Outlook
- MS Visio
- MS PowerPoint
- GPON/ODN
- Optical Network Management
PROFESSIONAL EXPERIENCE:
Confidential, Round Rock, TX
Program Management - IT
Responsibilities:
- Managing global call center consolidation projects under the guidance of the Program manager
- Scope, time, resource management of parts of the global project Working on different project management tools that are used for procurement, change management, etc
- Project Communications and stakeholder management
- L2/L3 operation support Engineering role as part of a global team
- SharePoint access and management while working as a support Engineer
- Intensive use of MS Project, PowerPoint, excel as part of the project management duties
- Working in a diverse project team
Confidential, Irving, TX
Project Manager
Responsibilities:
- Project manager for Global services lab relocation project in Irving, TX
- Responsible for overall planning of the scope, schedule, cost of the project
- Managing the execution, monitoring and controlling of the project
- Communication and stakeholder management
- Involves 60+ test beds used by carriers in the US and Abroad
- Relocation of Confidential US al lab
- GS Lab houses all mobile network technologies including 3G, 4G LTE, 5G, IOT and core networks
Confidential, Austin, TX
Sr. NOC technician
Responsibilities:
- Responsible for monitoring and isolation of various telecom devices spread geographically in the US
- Monitoring and troubleshooting of Carrier networks geographically distributed in the US
- Working on different telecommunications technologies including Optical networks and different networking routers and devices
- Dispatching out field Technicians to troubleshoot different outage issues
Confidential
IT Project Manager
Responsibilities:
- Provide updates to higher leadership team and escalate if necessary any issues that will impact cost, schedule or budget
- Establish project scope and develop and customize project plans
- Work closely with all stakeholders to ensure the scope of each project maintained and is on schedule
- Responsible for LAN/WAN project implementation
- Working on various Optical Networking projects including GPON and ODN
- Managing SLA contracts with Starcom's reputable customers
- Preparation and follow-up of tender documents for IT projects
- Project management of large data networks involving GPON/ ODN
- Project management of WAN/ MAN and CANs
- Managing projects involving Optical Backbone network implementation
- Cell site back haul network design and implementation
Confidential
Customer Project Manager
Responsibilities:
- Perform end to end project management for Ethio Telecom Expansion project consisting of swap and new site build project
- Worked as a central project manager covering four regions, having regional offices with diversified team
- Organize and manage daily and weekly project status review meetings as required
- Worked closely with project team to plan and coordinate and control daily, weekly, monthly activity
- Manage Radio rollout for 2000+ sites; involving 3G, and 4G LTE technologies
- Project managing the Mobile and IP Backhaul for Microwave connectivity of the sites
- Conducted internal and customer project review and follow up meetings with different departments
- Manage scope, risk, Communications and perform proper planning of resources (Human, Financial, time)
Confidential
Project Business Manager
Responsibilities:
- End to end Project Management for Ethio Telecom Microwave Transmission and Mobile projects
- Manage and work with logistics team to plan and monitor all project material deliveries timely and as per requirement
- Monitoring and controlling of project progress, identify issues in advance, and initiate appropriate escalations within the organization
- Backbone Transmission network TNMS and Netviewer Network Management systems implementation management
- Overall Project Manager for Zain/ Airtel, MTN Uganda projects involving 3G Radio Access Networks, 4G LTE network implementation, Packet core, Microwave Backbone transmission network swap
- Manage day to day project activities in different projects for Zain Gabon, Cable and Wireless Seychelles and Djibouti Telecom
- Managing Quality, Risks, Changes, Issues and Financial Implications,
- Follow up project tasks and escalate any issues that impact the Project performance and time constraints to the relevant parties
- Provide updates or adjustments to the project plans as necessary to ensure the project meets the key deliverables defined at the start of the project