Technical Program Manager Resume San Diego, CA - Hire IT People

SUMMARY:

15+ years as a Technical Program Manager at Confidential, responsible for Strategic Network Planning for international Layer - 3 Edge platforms (12 years) and US domestic Dedicated Internet platform (7 years). Led network growth and evolution programs, including introduction of new platforms, efficiency, reliability and longevity programs, development of migration tools, migration and retirement programs.
Evolved international VPN edge platforms to support revenue growth from $51M to $124M/year in 12 years. Grew the utilization of the US domestic dedicated internet platform from 37 to 75% in the first 24 months.
Competencies include technical program management, strategic global network planning, initiatives prioritization, budget and business case development, scope and requirements development, resource allocation, cost management, vendor management, change management and stakeholder communication.

TECHNICAL SKILLS:

Programming Language: C, R, SQL

Operating Systems: Windows, Mac OS

Software/Tools: MS Office Suite, Visio, JIRA, Confluence, Tableau

Certification: Cisco Certified Network Associate (CCNA)

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Technical Program Manager

Responsibilities:

enterprise products including private line, dark fiber, Virtual Private Network (VPN), Dedicated Internet, Ethernet, Remote Access.
SD-WAN, Managed Services, uCPE (SDN, NFV), BVoIP, Cloud Connectivity, Data Center Colocation and Cloud Contact Center.
Uncovered new sales opportunities while supporting customers’ requirements
Attained 100.7% of total billed revenue quota of approximately $25.9M for 2019

Principal Technical Program Manager

Confidential

Responsibilities:

Developed business cases / addendums, scope and system requirements
Led project teams in all phases: resource allocation, funding, execution, testing, controlled introduction, and general availability
Managed project costs to ensure deliverables were aligned with budgets.
Led cross-functional teams in Project Management, Labs, IT, Current Planning, Engineering, Operations, Customer Care, Service Assurance, and Network Assurance to meet project goals.
Liaised with Product Marketing Management, CSO, Forecasting, Program Management, Finance, Logistics, Global Trade Organization, Legal, Regulatory and External Affairs, and external vendors to ensure collaborative communications, leading to successful project implementations
Built 6-year Plans of Record

Senior Technical Program Manager

Confidential

Responsibilities:

Performed forecasting and capacity planning for Confidential ’s Dedicated Internet Access L3 service platform, for just-in-time network deployment: router port and uplink capacity required for customer growth. Increased utilization, reduced unit cost. Consistently grew equipment base on average $10M per year, to $150M.
Monitored edge routers for memory utilization. Budgeted and issued project plans for just-in-time hardware upgrades.
Planned for maintenance activities for network equipment; maintained 99% successful executions.