BACKGROUND

Vince is a seasoned leader and certified Project Management Professional with over 26 years of experience in project/program management, process engineering, and business/systems analysis for commercial ventures in the IT consulting, aerospace, telecommunications, financial services, and insurance industries as well as the State of Ohio and U.S. Air Force. He has managed the complete SDLC of numerous application development and process improvement projects. Vince has designed and implemented project management processes and tools: including Project Portfolio Management PPM tools and processes, decision-making processes, and resource allocation and prioritization processes. He has had P L responsibility for large-scale projects, leveraged resources to achieve success, and worked with functional managers and executives within organizations to maximize return on investment. Vince is a goal-oriented leader with excellent communication and team-building skills.

SKILLS

• leadership/Management: Team Leadership, Mentorship, Facilitation, Strategic Vision, Conceptualization, Planning, Business Requirements Engineering, Project Management, Schedule Management, Quality Management, Systems Analysis, Metrics Management, Estimation, Level of Effort Management, Project Management Tool implementation
• IT project management: Integration Management, Scope Management, Time Management, Cost Management, Quality Management Human Resource Management, Communications Management, Risk Management, Procurement Management
• Project mETHODOLOGIES: PMBOK, Software Development Lifecycle, Iterative
• Business/systems Analysis: Business Case Development Interviews Requirements Elicitation, Analysis, and Definition Requirements Traceability Matrix Development Technical Documentation Testing Defect Tracking
• Process engineering Process Analysis, Design, Documentation, and Implementation, As-Is and To-Be Documentation and Analysis
• Data Governance: Data migration, verification, validation
• PROJECT SOFTWARE: Microsoft Project, Open Workbench, Clarity, PlanView
• DESKTOP SOFTWARE: Microsoft Office Professional Suite Word, Excel, PowerPoint, Access , MS Visio, Lotus Notes, DBase IV/III
• Operating Systems: Microsoft Windows
• Software/Languages: MS SQL Server, Oracle

EXPERIENCE

• Responsible for managing all consultants in the Project Delivery Services PDS practice. Contributed to the development and implementation of the company's business and technology strategies. Performed internal process improvement activities, led proposal preparation activities, reviewed candidate resumes, and conducted quality assurance reviews of company documentation.
• Managed the consultants in the company's PDS practice that included Project and Program Managers, Business/Systems and Requirements Analysts, Usability Professionals, QA Analysts, and Technical Writers.
• Interacted regularly with the consultants, assisting them in career planning and issue resolution and conducting annual performance reviews. Coached and mentored the consultants. Conducted and facilitated formal quarterly meetings with all consultants.
• Developed and presented training and orientation programs for PDS consultants.
• Led continuous improvement efforts for both internal office processes and those that supported the company's delivery capabilities.
• Developed, revised, and maintained internal company business policies and procedures.
• Created process flow charts using Visio and worked closely with users and developers of the company's internal systems to document requirements and implement identified improvements to the systems. Performed user acceptance testing UAT on system enhancements. Led the preparation and submittal of Client proposals. Performed quality assurance reviews of the company's responses to RFPs and SOWs and candidate resumes.
• Worked closely with Sales and Recruiting teams to ensure selection and placement of talented and experienced consultants.
• Accompanied sales staff on client visits to provide technical support.
• Conducted a thorough analysis and instituted significant revisions to the RFP and SOW preparation and submittal processes and the associated performance measures metrics . This analysis included the review of incoming RFPs and SOWs, as well as proposals from potential customers and company's responses.
• Assisted in setting up the company's SharePoint intranet portal and document repository.

Requirements Analyst

Confidential

• Worked with process owners, business leads, and other business subject matter experts SMEs to understand the Affinity program and the scope of the Goal State Member Identification and Tagging GSMIT project. Worked with Business Analysts, Requirements Leads, Architects, Quality Leads, and System SMEs to align and deliver project deliverables using the Enterprise Solution Delivery methodology ESDm for the GSMIT project. GSMIT was one of twenty projects under Enterprise Affinity Solutions Enablement EASE Program that would provide Nationwide Affinity Solutions NAS with an integrated view of Affinity related information for analysis and reporting. The GSMIT project established the foundation for future EASE projects by standardizing the method of identifying customers and potential customers as members of Affinity Groups, thus making them eligible for discounts and other benefits.
• Worked with Business leads and stakeholders, utilizing one-on-one interviews and formal JAD sessions, to document the Business Operating Model BOM and Business Alignment Deliverable BAD in the Initiation Phase of the project.
• Utilized JAD sessions and one-on-one interviews with stakeholders to elicit requirements and document the Solution Requirements Deliverable SRD for the Solution Scoping phase of the project.
• Created As Is and To Be process flow diagrams using Microsoft Visio.
• Worked with the Project Manager to estimate tasks and create the Project Plan.
• Tracked time using Clarity.
• Utilized Lotus Notes for email, task tracking, and calendar maintenance.
• Managed versions of required deliverables using Docushare.
• Conducted on line meetings and Joint Application Design JAD sessions using WebEx.

• Served as a Project Manager for a team of approximately 100 developers, analysts, testers and other project managers to support a COBOL based enforcement tracking system.
• Managed the following concurrent projects:
• o Led a cross-functional team of 20 resources to upgrade the existing COBOL language compiler from IBM VS COBOL II v 3.2 and Telon 4.0 to IBM Enterprise COBOL for z/OS 3.4.0 and Telon 4.1.
• o Directed a team of six individuals through the complete software development life cycle to enhance a COBOL report and COGNOS data cube required to secure and distribute Federal funds to County agencies OCSE-157 .
• Used Microsoft Project Server to create and maintain project plans for time and human resources management.
• Managed risks and issues related to the projects using an internally developed tool Symphony .
• Developed and distributed weekly status reports using Microsoft Word and presented bi-weekly status updates to the executive sponsors using Microsoft PowerPoint.
• Managed all interactions and communications with additional support teams including Configuration Management, Production Support, Network Operations, Database Management, and Architecture.
• Facilitated sessions to review and finalize business and system requirements with the business sponsor and development team.
• Utilized Serena Dimensions CM for configuration management activities including creating and monitoring release packages, change requests, DBA requests, and incident reports.
• Used HP Quality Center to monitor and report on the testing phase and manage defects as part of a pilot for the tool.

Project Manager and Process Consultant

Confidential

• Served as a Project Manager and Process Consultant, working closely with the Project Support Unit PSU Manager to finalize and implement a standardized Project Management methodology throughout the IT Organization.
• Worked directly with the project sponsor and participated in discussions for defining the process improvement strategy.
• Updated, customized, and published the Project Management methodology and supporting documentation including guidelines, templates, and checklists. Utilized Microsoft Word and Visio to produce documentation.
• Developed the PM Methodology implementation strategy.
• Contributed to the creation of the implementation strategy for the Clarity 8.1 Project Portfolio Management tool.
• Produced templates using both Microsoft Project and Open Workbench for the Clarity implementation.
• Designed and managed the IT Portfolio Management processes including reporting and prioritization of the IT project pipeline.
• Developed the procedure for updating the organizational intranet site.

• Developed and maintained the vision and long-term strategy for the acquisition and implementation of standardized tools, including Project Portfolio Management PPM tools, across the Technology and Operations T O organization. Utilized CMM standards to develop processes and procedures for a T O wide Project Management Office chartered to standardize IT processes and tools. Managed a 12-month project to interface existing tools and create a comprehensive Work Request Management WRM system.
• Led the effort to elicit requirements and define the scope of a project to select and implement a T O wide PPM tool.
• Worked directly with sponsors and managed the development team to define business requirements for quarterly enhancements to the WRM system.
• Managed the full life cycle of projects to implement enhancements to WRM. Identified the enhancement requests, prioritized the requests, documented the formal requirements, and managed the scope, project plan developed and maintained with Microsoft Project , and schedule for the implementation of the enhancements.
• Analyzed the project management process, captured the process flow in Visio diagrams, and developed a standardized PPM tool.
• Authored and directed the demand management process for WRM. Utilized the WRM tool to manage the demand for enhancements to the tool.
• Used Mercury Quality Center to write and execute test cases and manage defects.

• Coordinated the facility and operations set up of the company from the ground up.
• Provided management support to the owner and assisted in the identification of processes to enable operational efficiency.
• Elicited requirements and developed an Access database tool used for customer information management.
• Designed and developed a project tool used for estimating project hours and capturing the actual hours.

• Directed a process engineering team within the IT Project Management Office that developed, refined, and implemented software development and IT project management policies and procedures utilizing TQM techniques.
• Planned and directed the implementation of Niku Workbench to three geographic locations by establishing project standards, developing processes, assembling a support team, scheduling and implementing training and mentoring, and providing ongoing user support.
• Authored and implemented a detailed project scheduling process.
• Directed the IT-wide Resource Management Program.
• Modified existing processes and directed a team of over twenty individuals to redeploy 87 out of 160 employees that would have been terminated due to budget cutbacks and project cancellations.
• Developed and implemented the processes and tools to provide decision-making information to executives concerning the prioritization of projects and allocation of critical resources for a 500 million IT project portfolio.
• Regularly advised management officials in strategic planning and in the decision making process with the goal of optimizing scarce resources to meet customer requirements, determine operational capacity, and increase quality.

• Supervised five Project Managers in support of a software development team of 250 to 300 developers and system engineers.
• Used Microsoft Project for project management and PeopleSoft for resource and cost management.
• Facilitated the design and construction of a Web-based project tracking system that utilized Microsoft Project, by assembling a team of project managers and working closely with developers to define the requirements, design, build and implement the system. Eliminated duplicate data entry and saved at least 200 labor hours per month.
• Managed between four and eight concurrent software development projects ranging from six weeks to 12 months in duration with budgets ranging from 25K to 2M.
• Led the project and performed system engineering functions for the implementation of and address validation system.
• Established and implemented a structured process for making critical decisions. Motivated and redirected a software development team by facilitating regular team meetings, guiding the discussions, and ensuring agendas were written, minutes were taken, action items were assigned, and follow-up activities were complete.

• Developed the overall strategy and directed a staff of six professionals to execute the environmental, safety, and occupational health programs at an installation with over 2,000 employees with an annual project budget of over 2M.
• Planned and executed the transition of three major program offices with 18 employees and numerous programs into one six-member team by combining selected programs and eliminating others. Saved over 1.25M in annual salaries and benefits.
• Developed and delivered regular status presentations to the senior staff.
• Authored and/or modified over 30 policies and procedures necessary to run the for environmental safety program. Ensured that all processes aligned with ISO 9001 standards.
• Participated as a key member of the team that completed a successful ISO 9001 certification process.

• Directed all necessary programs and a staff of 14 professionals and technicians to ensure compliance with environmental laws and regulations at an installation of 2,600 employees.
• Used Microsoft Project to manage schedules and deliverables associated with specific programs.
• Controlled an annual budget of 4M.
• Interacted on a regular basis with the Center Commander and his senior staff
• Maintained day-to-day communications with work areas supervisors and workers.
• Directed the work of multiple contractors communicated and negotiated with federal and state regulators and communicated with the government and citizens of the local community and the newly established Port Authority to facilitate the environmental closure for privatization of the Air Force facility.

• Managed environmental restoration and pollution prevention programs with annual budgets averaging 1.5M and 750K respectively.
• Conceptualized, designed, created and implemented a menu driven, user friendly, centralized Microsoft Access database system to manage critical and often interrelated data elements. Eliminated considerable duplication of effort resulting in savings of over 2,000 labor hours per year.
• Used Microsoft Project to manage schedules and deliverables associated with ongoing programs and individual projects.
• Managed a multi-million dollar project to close a former hazardous waste storage facility.
• Led multiple asbestos abatement projects.

• Planned and supervised method, time analysis, and process improvement projects.
• Identified the existing personnel and equipment utilization within the company.
• Planned, scheduled, and managed work area redesigns and new test equipment installations. Provided the high level design of the work area.
• Developed and applied spreadsheets, databases, and computer simulation models to establish and report equipment capabilities and personnel utilization.

• Conducted process improvement studies in a variety of diverse manufacturing facilities.
• Reviewed the processes in place at various industrial facilities to assess the compliance with ergonomic standards.
• Prepared and delivered presentations to company leaders detailing recommended process improvements through work place redesign, process reengineering, and proper tool selection.