Experience Highlights

Sample of projects led:

Mandate Program ($11 million per year): Program consisting of 5 projects which add additional features while complying with new Federal HIPAA, Minnesota State and Blue Cross Association mandates. Mandates included changes to the claims pre-adjudication, adjudication and post processing systems. Extensive project management experience with HIPAA claims inquiry and eligibility inquiry transactions.

Invoicing System Redesign ($1.5 million): Combine 3 older invoicing systems to apply discounts and taxes to telecommunication products and create the customer invoices for a $300 million per month revenue stream.

Create Pricing Engine ($2.5 million): Combine 5 pricing systems into one that provided pricing, discounting and promotion generation for $450 million per month revenue stream

New Discount product for large customers ($5 million): Created a new discount plan with order entry, qualification and application rules

Web Based Mortgage Application ($5 million): Web site based mortgage site to provide the ability to apply for various products

Web Based Insurance Application ($10 million): Provide Quote/Apply/Buy functionality over the web with automated underwriting.

Work History
Principal Project Manager           Confidential,MN
                                                                        05/2006-present
Leading EDI/HIPAA program responsible for implementing Federal, State and Blue Cross Association mandates. Program included projects to enhance HIPAA transaction processing including the claim (837), claim inquiry (276/277) and eligibility inquiry (270/271) transactions. Responsibilities include defining resource needs, creating and controlling the program budget and defining and monitoring the software development process. Created and taught a Rational Unified Process training course within Blue Cross.

Lead Software Process Engineer          Confidential,
                                                                        06/2005-05/2006
Lead resource responsible for the definition and rollout of the US Bank software development process utilizing the best practices found in the Rational Unified Process (RUP). Define and Integrate the new process with the corporate project management methodology. Create and provide formal process training and mentoring for project teams. Encourage and promote organization change.    

Software Process Engineer      Confidential,
                                                                        06/2004 06/2005
Assist with the customization of the RUP process for Wells Fargo. Create and provide formal process and tool training for project teams (tools: Rational RequisitePro, ClearQuest, Rose and SoDA).  Facilitate Use Case requirement sessions. Complete project assessments and customize artifact templates. Encourage and promote organization change.   

Sr. Manager of Process Development   Confidential,
                                                                          2002  06/2004
Customize/Streamline the RUP for the Yellow Book implementation focusing on only those pieces that provide benefit. Customize and implement Rational RequisitePro, Rose, ClearQuest and TestManager. Lead the product capacity testing of all of Yellow Books software applications.  Lead the creation and staffing of an automated test-engineering group.  Gather user requirements for the performance of their applications. Work with international vendors to test and implement application changes.  Create project plans in Microsoft Project.

Confidential,
Software Engineering                                                                                                           1999  2001
Managed 50 software engineers and consultants while supporting 3 simultaneous multi-million dollar projects in a B2B Java based web environment. Performed resource allocation including the mentoring of strong software engineers into team leaders. Worked with external customer contacts to plan and execute e-solutions. Managed the production support engineering staff as well as the performance test staff. Created plans and SOWs for external customer engagements. Led the deployment team in an international data center.

Confidential,
Sr. Application Architect                                                                                                      1989  1999
Senior technical and leadership position, providing direction and influence for solutions on large complex projects in MCI WorldCom’s Business Markets division. Designed the conversion of customer provisioning, billing, promotion and invoicing reference data into central repository for access by 30+ MCI systems. Met with users to define and refine system requirements. Provided production support for data and application issues.

Senior Systems Analyst                                                                                                      1996  1997
Provided strategic design direction and support for the Order Entry and Billing systems. Identified and corrected production system errors and inefficiencies. Provided production support update plans for application fixes.

Application Development Manager                                                                                      1995  1996
Provided management support for 14-member team while converting and consolidating three invoicing systems into one new efficient system. Create project plans and SLA documents for production support.  Perform performance appraisals.

Sr. Staff Specialist/Programmer                                                                                          1989  1995
Led major development projects to consolidate five pricing systems into one new efficient system. Set architectural direction for conversion of Telecom USA data into MCI Communication systems. Analyzed, designed, coded and supported new interfaces

Programmer                                         Schwan’s Sales Enterprises, Inc.                                1988  1989
Provided analysis, development, and operational support for regional, divisional and depot level reporting.

Education
Bachelor of Arts, Computer Information Systems
Masters of Business Administration
Rational Certificates: Principles of Managing Iterative Development
  Requirements Management with Use Case