Work Experience

Function Manager 10/10 Confidential Windsor, Connecticut Direct all Shipping and Audit functions across three shifts for Confidential, newest most automated distribution center. Ensure all inbound, picking and stocking functions meet the demands of over 580+ Confidential stores throughout New England. Direct a management team to establish priorities for the DC work force and ensure proper execution of policy and procedures. Developed staffing model which allowed for the reduction of overtime by 12% and the reduction of FTE's by 9% YTD. Developed senior supervisors and established on gong training schedule. Reduced turn over by 15% YTD and reduced Lost time Injuries by 20% YTD. Ensure departments meet all Federal Drug Administrations requirements and guidelines. Develop and measure all productivity standards and KPI's. Assist in the TWG program that Confidentials is pioneering while maintaining budgeted headcount.

Facility Manager 12/09 - 10/10 Confidential, Suffield , Connecticut Responsible for all facility night operations of a multi million dollar food distribution center. Direct responsibility for all transportation issues. Managed the retail support for all customers in the Northeast. Insure proper stocking, supply and inventory levels. Worked closely with product managers and retail operations to insure customer service levels are met. Managed the day to day operations which included planning/evaluating divisional operations with respect to quality standards, safety standards customer support, shrink, transportation, and inventory control. Completed a staffing model to allow for seasonal forecasted/unforecasted staff adjustments. Developed a Training Center to meet in-house staffing needs and to train for support facilities.\Resulting a reduction of Temporary labor and associated costs. Managed a staff of Seven supervisors and over 100 hourly associates in a 24/7 work environment. Reduced injuries which YTD has resulted in a saving of 140K to Workers Compensation budget. Reduced direct, indirect and OT hours to show a 200K YTD saving on budget. Directed internal programs to achieve Best in Class in C & S Distribution network. (Currently 3rd out of 12). Responsible for Inventory accuracy which will result in elimination of year end Physical Inventory. Brought Leadership and Professionalism to a very physical work environment.

Distribution Center Manager 06/2009 -12/09 (Contract) Confidential, Shelton, Connecticut Responsible for all warehouse, transportation, and inventory control functions from order concept through delivery. Created and implemented a cycle count program which will ensure 100% inventory integrity and reduce shrink. Developed and installed a quality program with in the frame work of company metrics. Brought order fulfillment up 10% over previous quarter. Brought same day delivery to 100% Developed and implemented an associate training program to enable more flexibility through the distribution center and reduced dependency on temporary workers and associated costs. Brought facility to the number one ranking in the Panolam distribution system. Responsible for facility budget to include capital purchases Established a non-adversarial relationship between Customer Service, Sales and the Operation departments. Maintained and advised on Customer inventory levels. Researched and reviewed any outstanding customer concerns and along with our customer service team built back our customer base. Reviewed and approved purchases orders, vendor charge backs, and customer credits and authorized customer returns. Reinstated a facility safety program which led to a reduction of reportable injuries and will show a reduction in worker comp costs.

Operation Manager 11/2005 - 01/05/09 Confidential, Fishkill, New York Direct a management team to review priorities for the DC and implement change. Managed two functional operational areas, and two support areas, Inventory Control and Multifunction. Brought Inbound to 98.9 on time to stock an 8% increase over FY 08. Multifunction Department has generated over $200K vendor charge backs YTD. IC conducted cycle counts have resulted in reduced losses in both dollars and inventory units over FY 08. Direct all inventory functions in a 1 Million+ sq. ft. warehouse. Direct inventory control teams across three shifts. Shift responsible to plan and execute the receiving, stocking pick/pack of all Brand allocations to meet in store dates. Including transportation requirements. Establish, plan and implement the necessary employee engagement programs needed to foster a culture of teamwork Reduced recordable injuries and reduced Worker Compensation claims. Prepare annual budget for all managed departments Responsible for developing business plans. Responsible for creating tracking strategies and using independent judgment to ensure business unit remains within budget. This includes proper staffing levels. Create and achieve short and long-term strategic and tactical plans for the Distribution Center guided by policies, objectives and standards. Ensure SOX compliance Analyze quantitative, qualitative and trend data to make decisions to positively impact productivity. Responsible for coaching, developing bench strength through the facility . Manage relationships through out the facility and campus with regard toassociate development. Recorded greatest improvement on Employee Opinion Survey company wide

Director of Distribution 12/04-11/05 Confidential. Bridgeport CT. Directed all Warehouse, Inventory, Kitting and Transportation functions of a specialty manufacturing company. Developed an internal audit team to establish and maintain consistent inventory levels and reduce waste. Restructured the Warehouse Delivery System and WMS. Reduced indirect time with a reduction of FTE's and revisit of process standards. Increased productivity with the introduction of a "Flex "Staffing" Model. Responsible for maintaining inventory integrity in our West Coast Distribution center.

Assisted in the negotiations and eventual acquisition of a West Coast competitor. In conjunction with Sales/Marketing team directed the purchasing, transportation and stocking of finished product Restructured the Customer Service from a cost center to a profit /sales center. Reduced worker compensation claims by 20% Reduced associate turn over to a company low 19% Established a safety team which resulted in measurable reduction of injuries and lost time. Developed a dashboard to measure company metrics.

Director of Operations 6/1997 - 12/2003 Confidential, East Windsor CT, Directed all Warehouse, Inventory, Distribution and Transportation functions for the largest, most profitable Viking Office Products facility in North America Developed and managed divisional operating budgets and capital purchases. Brought the division in under budget five consecutive years while reducing employee turn over to a company low,(12%) and increasing customer retention to a company high (78%). Implemented performance, productivity, and loss prevention standards to maintain control of labor expenditures and reduced inventory shrink to an all time company low. Brought same day deliveries to 100% Order fill rate to 98.5% On time deliveries to 99.0% Established a highly flexible, well trained work force which achieved the highest bonus pay out among OD/Viking facilities 3.78% of a possible 4.00% Established hands on training program for all new hires and a retraining schedule for follow up. Led all facilities in reduction of lost time injuries. Led all facilities in Customer Service Index. Recorded lowest Distribution center expense as a % of revenue among Viking facilities. Completed a staffing model to allow for seasonal forecasted/unforecasted staff adjustments. Established an "On Call" network to allow for flexible scheduling. Provided support for all Office Depot retail operations in the Northeast.

Traveled to Australia to assist in the start up of our Australian Service Center to include Distribution, Customer Service and Retail Operations. Selected to train the management team for Viking Japan. Recognized as the most outstanding Viking Facility Two time winner of the Circle of Excellence.

Director of Operations 11/1993 - 6/1997 Confidential, Torrington, CT Directed Manufacturing, Warehousing and Distribution of Americas best selling Watch. Direct responsibility for six managers and indirect responsibility for 200+ Union employees in a multi shift, multi facility operation. Managed the assembly and packaging of 4 million watches and the distribution of over 20 million per year Responsible for inventory integrity of 4-5 million specialty watches encompassing 10 unique brands. Responsible for startup packaging and distribution. Responsible for all shipments and stocking of Timex retail outlets. Responsible for all shipments, customer concerns and resupply and back order filling of the three largest Timex customers, Wal*Mart, Target, and Kmart. Often called upon to travel with key sales associates to resolve any in store issues. Responsible for all pre sold inventory belonging to Timex customers. Directed any new programs as assigned by senior management. With local HR developed ongoing training for all management and hourly employees. Maintained problem free Union relations by ensuring compliance with contractual obligations by both union and management.

Education

• Some College Coursework Completed
• Working toward degree in Communication
• Trainer in Work Force Diversity.
• Trainer in Building Leadership Skills
• NCO Leadership School US Army
• Twice selected to the Office Depot Circle of Excellence
• Received AMA certification in Warehouse Management, Inventory Control.
• Selected to train Viking Japan Logistic team.
• Traveled to Australia to assist in start up of Viking Distribution Pacific Rim.