Sr. Network Engineer / Technology Analyst
Technology Planning | Staff Leadership | ROI Management

Technology Strategist with over 15 yearssolid record of aligning IT initiatives with strategic business objectives to achieve dramatic ROI that positively impacts bottom-line. Acknowledged for consistently delivering added value, breakthrough results in installations, implementations, and problem resolution for large enterprise technology computing and networking environments. Leverages wide-ranging talents in computer technology and staff leadership to effectively manage organizational change, mitigate risk, infuse new ideas, and provide project deliverables on time and well within budget. Outstanding relationship builder, skilled at quickly gaining and maintaining the trust and respect of C-level executives, staff, strategic partners, and clientele.

ITIL, SDLC and PDLC Management Relationship Management
Application Management Network Management
Virtual Infrastructure Design and Management
Firewall Design, Implementation and Management
Infrastructure Management and Design
Data Center Management
Multi-Tasking / Project Management
Process Improvement
Enterprise Technology Management
Continuous Process Improvement

Confidential MIS Regional Manager, Northeast Region (2009-2011), New York, NY Charged with performing all IT helpdesk and operations for the northeast region with six direct reports and an external hardware company. Provided technology support for 1,500 employees ranging from sales associates to Senior Vice President across nine geographically disperse sites. Managed a $2.4M IT budget, as well as a $1.4M discretionary budget. Deployed and maintained a support program for end user hardware, software, operating systems, distributed printers, and devices based on PDLC and ITIL best practices. Maintained all checkpoint Nokia firewalls including a DR/HA management environment utilizing Nokia hardware and checkpoint SPLAT. Maintained, managed and supported the Northeast Data Center including all network devices, HP servers, ESX Deployment and all infrastructure including cabling and wireless deployment.

• Produced and led the development and integration of Office 2007 throughout the entire organization. Project was completed within a tight deadline of 120 days for 4,200 nodes across US and Latin America. Project was completed on time and 7% under budget.
• Introduced a third party support vendor to provide on-going support for Office 2007, as well as additional off-the-shelf programs to alleviate helpdesk calls and eliminate long user wait time.
• Streamlined the sales process by securing approval for sales to use iPads, MacBooks, and various other Apple products in order for remote sales confirmation. Efforts included creating a detailed project and development of a $1.5M project budget. Project has already yielded a 12% increase of sales across local stations and 7% on a national level.
• Directed the transition to multiple new floors, which was occupied by direct reports to the CEO. Project included managing a $540K initial build cost budget, creating all IT logistics prior to the move, and implementing Cisco VoIP.
• Redesigned internal, external and DMZ Firewall policies to ensure new sales initiates were given proper priority and support throughout the sales organization by reprioritizing rules to ensure inspection occurred without loss of service or connection to certain sales applications.
• Turned around department reputation through the introduction of a bi-directional communication plan that included weekly meetings with senior staff, a proactive approach towards needs and requests and refocusing team&rsquos direction on how to provide support and maintain a high level of transparency with published crystal reports along with a public SharePoint site to provide a looking glass into our operations.

Senior Project Manager, Business Continuity Planning and Disaster Recovery Manager (2007-2009), Teaneck, NJ

Designed and delivered new UCI disaster recovery plans for IT, which included air operational DR plans for Radio, TV, and Cable for multiple locations. Ensured Sarbanes Oxley compliance within internal IT Operations. Charged with managing and supporting project budgets ranging from $10K up to $350K. Developed and maintained communication plans for outages, changes, and notifications.

• Established and managed a step control alert and awareness program for use in public health outbreak issues, which can potentially have a negative impact on multiple business units.
• Designed and delivered a new RFO (Reason For Outage) report for IT, utilized by multiple departments for investigation and proactive prevention to outages.
• Introduced Firemon appliance in an additional role of Firewall audit to ensure compliance along internal processes to reduce exception reports.
• Spearheaded the implementation of a new SharePoint site for DR content and ability to replicate mobile devices, enabling the organization to provide portable documentation during a disaster.
• Introduced the removal of media based backups for the all file servers across the environment by utilizing riverbed appliance for replication to secondary sites. This initiative has reduced operational cost by 24%.

Confidential Firewall and LAN Services Manager (2005-2007), NY, NY

Confidential Manager, LAN and Firewall Services (2003-2005), Miami, FL

Charged with providing maintenance and support of VPN networks and devices, while monitoring external links as well as more than 50 Nokia appliances running checkpoint firewall. Managed and coordinated modification for firewall and VPN rule sets, which included the studying of network traffic flows to reverse engineer required rules for application lockdown and resolving firewall issues in an enterprise environment. Managed tier 3 support techs, while providing on-going enterprise support for over 50 external facing geographically disperse firewalls, including VPN access and Nokia Voyager access. Established the Scope of Work and Bill of Materials for all LAN and firewall projects, ensuring the equipment and configuration met SLA objects and overall user requirements. Implemented an internal framework to provide on-going complex network design, maintenance, and support.

• Introduced VPN-1 technology on all 54 existing firewalls as a backup to our internal WAN, including 6 new IP 1200 series firewalls at HUB sites to handle additional loads by introducing a VRRP HA Cluster with the use of Cisco and Nokia Appliances.
• Spearheaded the design and implementation of the Main Corporate Data Center, which contained all financial, and sales applications as well as over 120 physical servers, 60ESX deployment hosting 120 virtual servers, and 9,600 Physical data ports. Utilizing Cisco catalyst switches, Cisco 7200 series routers, Riverbed appliances and Nokia firewall running Checkpoint. Project was completed ahead of schedule and 15% under budget.
• Established a new campus design between four buildings located within a two-mile radius, which required a dark fiber connection between building to enable faster replication and on-air broadcasting transport.
• Introduced Firemon appliance to perform clean up and policy analysis on all checkpoint rule sets. Initiative yielded a cost savings on our operational budget by reducing memory and processor usage by 60% on our checkpoint appliances and extended the life of the investment.
• Designed and delivered a complex VPN solution to enable dynamic changes without impacting operations In parallel with the introduction of new Nokia appliances to minimize operational costs and complexity in remote support of appliances utilizing Nokia Horizon Manager.
• Introduced Dual Nokia IP 390 configuration for use on a portable DR rack to establish dynamic VPN and enforcement of internal and external policy during a DR event.
• Introduced Riverbed appliance for data replication between all hub sites over the wan utilizing cisco 7200 series router as edge devices and connecting back to a pair of Cisco 6500 running HSRP with BGP for LAN access.

Senior Network Engineer (2002-2003), New York, NY

Created new documentation for support of network infrastructure, which included introducing Cisco Catalyst 6500 and MFSC switching environment for all hub sites along with Checkpoint technology for all internet circuits. Led the design and support of new topology and framework throughout the organization. Designed and delivered all LAN and Internet circuits to provide support of operational and capital budgets.

• Established the company&rsquos first 6500 switches with MSFC along with HSRP and a dedicated T-1 line card for the introduction of Cisco VoIP services. Efforts included maintaining two live TCP networks.
• Spearheaded the management, design, and implementation of first distributed LAN design for a new flagship building, which became standard for new and retro fitted buildings.
• Introduced an external/internal Checkpoint Firewall topology for all Hub sites as part of a company wide initiative to bring all IT operations related management in-house.

Prior Experience:
Confidential Enterprise Network Management, Network Analyst (1999 &ndash 2002)
Confidential PLC Private Banking, Senior Network Administrator (1997 &ndash 1999)
Confidential Computer City Senior Sales Engineer (1995 &ndash 1997)

Education

MBA, Technology Management,
BS, Computer Science,