SUMMARY:

• Senior Agile Engagement Leader and Coach with 18 years of software experience in enterprise, matrix, and consulting environments.
• Served in positions of Scrum Master, Agile Coach, Agile Trainer, Program Manager, Delivery Manager, Product Manager, Project Manager, Business Analyst, Business Development, and IT Director.
• Experienced leading Agile engagements and Agile transformations.
• Building relationships in client environments from the lobby to the C - suites
• Leading large, distributed, and multi-shore development teams to deliver software solutions.
• Experienced professional speaker and trainer.
• Coach to coaches, agile teams, and a mentor to IT managers.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Agile Engagement Lead / Agile Service Delivery Manager / Agile Coach

Responsibilities:

• Agile Engagement Lead, oversee onsite/offshore book of business for portfolio of nine projects and 150+ people.
• Agile Service Delivery Manager, oversee the delivery of several multi-year audit research projects.
• Agile Coach, helping the client to learn and embrace agile principles throughout the organization while coaching scrum masters and agile teams to continually improve.
• Lead 20+ teams to initiate, launch and build a legacy replacement tool to advance the client’s core business strategy using a scaled agile framework.
• Initiated a DevOps program to continuously deliver software using Visual Studio suite of tools.
• Train delivery teams, scrum masters, and product owners in agile methodologies and how to build high-performing teams.
• Provide guidance to the Product Management team in prioritizing the product backlog, building release plans, and work cross-functionally with client leaders to resolve road-blocking issues.
• Evangelize Agile principles to client executives counseling them on Agile-wise decisions.
• Mentor technical team leaders to grow and develop professionally.

Confidential, Atlanta, GA

Adjunct Professor

Responsibilities:

• Introduction to Management Information System concepts including strategy, system fundamentals, business applications, development processes, cloud computing, and enterprise information organizations.
• In-depth study of how organizations specify software requirements.

Confidential, Atlanta, GA

Senior Scrum Master / Project Manager

Responsibilities:

• Served as Scrum Master and Agile Coach for a nationally distributed team dedicated to developing the next generation construction document management system for a global leader in construction software.
• Initiated and directed all agile processes using Microsoft’s Visual Studio 2012 and TFS.

Confidential, Atlanta, GA

Scrum Master

Responsibilities:

• Served as Scrum Master and Agile Coach for multiple teams to implement a COTS product.
• Provided hands-on elicitation of user stories via story-writing workshops.
• Managed the implementation of IBM’s Integrated Workplace Management System (IWMS).

Confidential, Denver, CO

Scrum Master

Responsibilities:

• Served as Scrum Master for a data warehouse and a reverse-logistics management tool.
• Initiated the adoption of Scrum methods and practices.

Confidential, Atlanta, GA

Director of Business Development / Sales Operations

Responsibilities:

• Responsible for revenue generation from enterprise-level, online marketing tools including campaign management software and reporting solutions, targeted to the small business marketplace.

Confidential, Atlanta, GA

Partner/Owner

Responsibilities:

• Partner in an entrepreneurial venture that offered over 50,000 office products through an aggregated, web-based / brick & motar business model.

Confidential, Atlanta, GA

Account Director / Program Manager

Responsibilities:

• Delivered software products that provided Key Performance Indicators (KPI) in support of Operational Support Systems for wireless carriers.
• Directed all Performance Management software implementation projects for key client; provided day-to-day project management, budgeting, and led completion of contracted deliverables.
• Directed the client software product roadmap, prioritizing deliverables, and ensured successful delivery.
• Managed customer satisfaction; resolved systemic problems by developing processes and systems to improve communication and expedite completion of software deliverables.
• Proactively managed changes in project scope, mitigated risks and coordinated contingency plans with software engineering teams.

Confidential, Atlanta, GA

Director of Sales Automation

Responsibilities:

• Coordinated with executives from sales, regional markets and IT to identify, strategize and prioritize future software development projects for the various sales channels.
• Managed software development initiatives on behalf of 7 sales channels to deliver key business drivers.
• Developed and deployed a best-in-class Point of Sale (POS) customized collateral project that was nominated for an innovation by Computer World magazine; interviewed by CIO and eWeek magazines regarding "The Efficient Office."

IT Project Manager / Business Analyst

Confidential

Responsibilities:

• Served as Project Manager and Business Analyst on software development projects.
• Software development projects focused on Point of Sale, Inventory, Billing, and Order Activation functionality.
• Earned patent application for an all-inclusive Point of Sale (POS) system.
• Managed a sales and service installation team for wireless voice and data products.
• Received Excalibur for process innovation.
• Earned Gold Medallion for teamwork and professionalism.