EXECUTIVE SUMMARY

• IT Executive with 20+ experience in shaping and directing cost - effective IT development operations in software start-ups, sports, mortgage, healthcare, aerospace, financial, insurance industries.
• Adept at crisis management and strategic problem-solving with teh ability to work across all organizational levels to minimize company costs and produce new sources of revenue.
• A hands-on self-motivator, passionate about driving organizations towards excellence, bringing shareholder value and enterprise effectiveness by promoting change and improving processes

AREAS OF EXPERTISE AND EXPERIENCE:

• IT Strategy Corporate Roadmap
• ERP, CRM, Software Development
• VoIP Setup & Communication
• IT Security & Governance
• Scrum & Agile Methodologies
• Virtualization & Could Computing
• IT Budgeting & Risk Analysis
• Network & Infrastructure Security
• Business Continuity & DR
• Agile Transformation Experience
• Information Security Management
• Mobile First Response Design
• Project & Program Management
• Enterprise Storage & Backup
• R&D & Full Development Lifecycle
• EMR Healthcare Platforms
• Vendor Contracts Management
• IT Policies & Procedures
• Sharepoint Workflow / Admin
• Data Center Management
• SLA Management & Data Analytics

TECHNICAL SKILLS

Databases: SQL Server 2012-2017, SAP HANA data modeling Erwin and relational databases.

Messaging Solutions: VOIP, Exchange, Open Source, MS Skype Business, PhishMe, Mimecast

Project Development Lifecycle: Agile, Scrum and Waterfall methodologies, Emory U E-Courseware LMS ProjectTools: Project/Visio 2013, Enterprise Architect, TFS, Git, Bitbucket, AWS, S3, Elastic Cloud Compute & Block.

Software: MS Office (Word, Excel, Access, PowerPoint), Silverlight, Angular, Visual Studio, Blackbaud.

CMS & Testing: SiteCore, DNN, CRM, Test Driven Development, Regression Testing and User Acceptance Test.

Project Management: Microsoft Project 2013 - Six Sigma Green Belt Certified DMAIC.

Web Based Tools: C#, VB, JavaScript, SQL Server, Visual Studio 2008/2016, ASP.NET, Source Vault, JQuery and JSON.

Security Compliance and Other Skills: Telemedicine, SOX, PII, PCI, FRCP, HIPPA, Fluent in English and Spanish.

PROFESSIONAL EXPERIENCE

Sr. App Dev IT Management Consultant

Confidential, Jacksonville, FL

Responsibilities:

• Provided thought leadership, expert advice and counsel for Development and Enterprise Architecture.
• Developed key relationships and influences through defined tools, standards, principles and governance, to ensure teh delivery of a world-class consumer facing web & iOS/Android mobile applications.
• Provided architectural consulting expertise and direction to senior leadership across teh enterprise on teh function of teh governance, architecture, tools and standards. Managed agile team of 12+ in teh US and Offshore.
• Managed and set enterprise DevOps architecture standards for teh building of end-to-end solutions of Black Knight’s API platform with APIGee, Swaggers and continuous improvements and automations to enhance teh durability, performance and maintainability of teh platform.
• Owned and managed DevOps, Continuous Integration / Continuous Delivery (CI/CD) Jenkins tools and practices.
• Designed and implements company-wide policies for configuration, change, build, and release management.
• Responsible for driving value from existing assets, finding opportunities for sharing of technology and services, leveraging new and emerging technologies and services, defining transformation initiatives.
• Led a team of DevOps Architects, PM, PO, QA, BA, Developers and Engineers, ensuring on-time delivery.
• Direct engagement with senior managements, business relationship managers and suppliers to understand teh context of business and IT ambitions as it pertains to applications, DevOps tools, standards and guidelines.
• Identified design deficiencies within teh most complex IT solutions and lead teh remediation to provide operational excellence of existing services.
• Performed architectural reviews and support audits ensuring compliance to global standards and support Agile process to drive continuous improvement.
• Provided architectural oversight for technology projects and design reviews to ensure teh consideration of technology reuse and successful introduction of new technology.
• Conducted research on emerging infrastructure technologies and trends and make recommendations dat increase cost effectiveness and infrastructure flexibility.
• Achieved information architecture financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; vendor management, analyzing variances; initiating corrective actions.

Projects Skills & Knowledge: API, Java, RESTful, JSON, .NET, AngularJS 5, APIGee, VeraCode, ReadyAPI, InVision, Trello, Readme, Jenkins, SonarQube, ANT, Checkstyle, Eclipse, Bootstrap, MS SQL 2017, SDLC, Rational Team Concert, TDD, GIT, JSHint, XMLSpy, Swagger files, PHP, Workday, Proxy, SAML, Zena, Apache Tomcat, Bootstrap, Google Visualizations, DB2, Jira, BitBucket, SOAP, ServiceNow

Sr. Director of IT / Head of Technology

Confidential, Daytona Beach, FL

Responsibilities:

• Collaborated with Executive team to drive company technical vision, strategic SaaS technology direction roadmap.
• Established IT Steering committee with all departments providing business alignment and accountability.
• Championed agile cultural change with plans and techniques for advancing teh organization's agile transformation.
• Developed strategy, tracked, and controlled budget overview of CAPEX and P&L expenses for teh organization.
• Led digital transformation PaaS, ETL Big Data to AWS SAP HANA Cloud Data Lake, Linux, Hadoop
• FW for AI and IoT Advanced Analytics via Tableau BI. Managed 2 core dev/ops teams via Sococo in teh US and nearshore.
• Spearheaded strategic agile Release Planning and tactical Iteration Planning sessions for on-time delivery.
• Established SCRUM / SAFe Agile methodologies and standards for dev team in Web and Mobile applications.
• Collaborated with teh Golf Channel production team to deliver player statistical data via REST API feeds thru APIgee.
• Designed Azure, .NET, C#, SQL, SAP ERP, OOP patterns & managed project deliverables and milestones on time.
• Strong track record in leading strategic product in MS Stack, UI/UX design wire framing with UXPin and Balsamic.
• Orchestrated agile best practices such as time-boxing, continuous integration, code/design reviews, transparency,
• Accountability, product visioning, and technical debt reduction thus resulting in team velocity improvement of 95%.
• Established SMART goals and objectives to achieve KPI’s by leading, monitoring, developing and training teh talent.
• Developed RFPs & SWOT and conducted all necessary meetings to facilitate selection of full lifecycle projects.
• Conducted company Security Penetration testing, analysis, CIA due diligence, audits and establish new guidelines.
• Spearheaded risk assessment & Cyber Liability Insurance project, annual corporate compliance PCI certification.
• Partnered with NEC for Biometrics project budget $5M at golf tournament events for security, hospitality and ticketing.
• Compliance Management of with Dell SecureWorks PCI, PII, FRCP, DSS cross-functionally with corporate legal.
• Initiated company SAS70 Type II Compliant server certification, upgraded to SSAE 16 Regulatory SOX Compliance.
• Developed and enhanced flagship core company Tournament Management System by channeling new technologies.
• Decreased Content time-to-market 75% by Service Oriented Architecture (SOA) wrappers around legacy IT.
• Led department cross-functional project teams, goals, & budgets; identified resources needed for business strategies.
• Provided dashboards to track Salesforce pipeline/stages for management visibility, via integrating Outlook contacts.
• Managed degree of accuracy software via QA/UAT, using Test Studio, TDD, smoke tests, developer code reviews.
• Delivered data, statistical content, and OTT video streaming via Sitecore for prod site along CDNs such as Fastly.
• Conducted daily stand-ups in two-week Iterations, facilitated sprint reviews, retrospectives, and sprint planning.
• Implemented & improved IT policies, standards & procedures and assured compliance by systems and users.
• Managed iOS & Android apps, Active Directory, routers, Exchange, IIS, Servers, VPN, VOIP, Firewalls and Security.
• Managed multiple large-scale e-commerce on-time delivery of products using Shopify, Wordpress and DNN.
• Negotiated all vendor contract licensing negotiations and service level agreements. Working on CISA & CISSP.
• Developed strategies for Salesforce mitigation, planning and maintained technical and project documentation.

Projects Skills & Knowledge: Windows, Bootstrap, COTS, O365, SAP HANA, CRM Salesforce, Lamp, Test Studio, T-SQL, JavaScript, Java, MS Azure, SharePoint SQL Server 2008-2017, HTML5, UML, C#, Angular, ASP.NET MS stack, Magento, WCF, Adobe Creative Suite, SDLC, RedGate SQL, SSRS, SSIS, PHP, Linux, Virtualization, PBX, CSS3, Balsamic, JQuery, CD, AWS, VoIP, Asana, IIS, MVC, Agile, Sococo, Disaster Recovery, MS Project, SIP Trunk, Visio, Slack, Web Services, API, RESTful, XML, SQL, ReadyAPI, COLO, Wordpress, Sitecore, Team Foundation Server, MySQL, VMWare, CI, MongoDB, Business Objects, Microservices, FTP, TCP, Tableau, PCI, SOX, PII, FRCP, Data Cubes Model, IoT, Exchange, Big Data, Apigee, Machine Learning, SAFe, UXPin, G-Suite, Docker, Shopify, Hadoop, React JS, Active Directory & NIST Cybersecurity.

Director of IT & Software Engineering

Confidential, Jacksonville, FL

Responsibilities:

• Collaborated with XWORX R&D RPA projects for robotics lab production, automation processing at Bell Helicopter.
• Managed iOS, Android apps, Telephony, Active Directory, Exchange, switches, IIS, Windows Servers, and Security.
• Functional and technical leader of 60+ direct/indirect employees in teh US and offshore for rapid Agile development.
• Lead architecture of teh Aircraft SaaSsoftware development & OOP pattern design for data analytics with Qlik.
• Developed company flagship agile website & mobile first software UI/UX experience using Balsamic for wire framing.
• Created standards and operation procedures for Architecture and Agile Software Development Lifecycle (SDLC).
• Merger & Acquisitions,IT Policies and Procedures, Projects and Implementations and SAP integration to systems.
• Promoted to Director of IT & Software Engineering for teh successful acquisition & managed Sharepoint Workflow.
• Led DBA on MS SQL 2008 R2,Linux, MongoDB, analytics, data cubes with SQL data tables via API on MS Stack.
• Designed QlikView analytics reporting dashboard platform for business intelligence data warehouse.
• Implemented IT Future State Ecosystem with TOGAF framework using Enterprise Architect tools for SaaS apps.
• Managed Salesforce CRM Configuration and administration of Sugar CRM Modules enterprise edition.
• Reduced teh development lifecycle 25% by implementing of Six Sigma DMAIC, motivating and training employees, upgrading tools and technologies, budget $70 Million, improving project management, and instilling accountability.
• Developed Intranet via SCRUM/Agile using TFS, ASP.net, C#, JavaScript, EF, VS .NET, SQL Server, MVC, CSS3.
• Collaborated with Bell Helicopter Quality Systems for ISO 9001:2008 certification, ITIL3, ITAR, & COBIT Framework.

Projects Skills & Knowledge:Xamarin iOS & Android, Confluence, DNS, SOAP, Shopify, Magento, XML, JIRA, VPN, Slack, Entity Framework, VOIP.

Applications Development Manager

Confidential, Orange Park, FL

Responsibilities:

• Developed Intranet using ASP, VBScript, Visual Studio, .NET, SQL Server and Store Procedures. Teh web app Employee Directory, Calendar, Document Repository, Newsletter, Polls, HIPAA and HITrust compliant.
• Worked and supported HCA EMR corporate system for HL7 patient’s records with a budget $100 Million.
• Managed day-to-day web operations, Telemedicine, web department, projects, milestones and databases.
• Implemented Sugar CRM, added modules, customized CRM to customer specifications.
• Developed web based software to show insurance claims processed by age tied to teh AS400 system.
• Managed and developed teh companies secondary Web Security Application. dis application was developed for healthcare using Classic ASP, HTML, CSS, SQL Server 2000, Store Proc, Visual Studio, RC4 Encryption.
• Programmed HIPPA and SOX compliant large-scale projects to automate and control credit balance volumes for five departments. ASP, SQL Server, Store Procedures, Views, Clear Access, Cognos, DB2, Lawson, EDI, Patient accounting, Supply chain, JD Edwards, Business Objects, Javascript, CSS, HTML, VBScript and XML.
• Combined 10 years of Healthcare experience with BCBS of FL, Prudential Healthcare & Aetna US Healthcare.