INFORMATION TECHNOLOGY LEADER Bringing Innovation, Expertise and Leadership to the Enterprise

PROFILE Information Technology Management Professional with extensive technical delivery experience, consistently recognized for leading process optimizations to reduce cost and increase efficiencies. Proven Management skills utilized in directing the efforts of other Project Managers, as well as cross-functional teams and external cross discipline resources. Adept at successfully responding to changing environments and situations, able to consistently achieve goals within critical Project deadlines, as well as work with, motivate and mentor award winning and diverse professional teams.

• A detailed financial manager, who streamlines processes, reduces unnecessary expenses and focuses on profit goals, while maintaining exceptional quality. A welcome addition to any Management Team, able to function in any role necessary to ensure Project success and direct cross-functional teams and cross discipline resources.

• A natural leader who thrives in strategic, fast-paced environments, passionate in supporting planning and processes, only satisfied when excellence is achieved. Able to innovate and build strong professional relationships, resolve complex issues, and effectively communicate solutions to stakeholders and management.

CORE COMPETENCIES Organizational Leadership Strategic Planning Technical Project Management Resource and Vendor Management Asset Management Rigorous Financial Management Enterprise and Portfolio Architecture Network Design/Installation/Administration SDLC Methodologies Budgeting Business Process Improvement Business Systems Analysis and Design Quality Management Technology Delivery and Execution Network Security and Policies Help Desk Management

PROFESSIONAL EXPERIENCE

Confidential 2004-2011 Lead Technical Architect-Global New Accounts (GNA) Portfolio 2006-2011 Provided architectural governance and guidance to Project Teams, as well as Technical Project Management, business systems analysis and solution architecture support to complex, Program level initiatives.Quality Assurance Leader actively engaged and hands-on during all phases of the SDLC.

• Subject Matter Expert/Governance Board member, for Acquisition Tracking System that supported Marketing.
• Recognized for creation of the Global New Accounts Portfolio IT Strategy that resulted in achieving Platform Certification.

Managed both Domestic and Offshore technical project resources, developed high-level design approaches for Program level initiatives. Ensured end-to-end alignment with all interfacing systems for requirements, design, code, test strategy, test scripts, implementation plans.Select major Projects include:

• Business and Product Platform Migration, complex multi-year Projectthat involved a total of 45 system interfaces and an operational budget of $4,500,000.
• New Product Launch, successful on-schedule launch of a new, multi-faceted unique product offering that requiredextremely aggressive timelines. Provided technical leadership and support to all Workstreams impacting GNA.

Confidential Lead Programmer Analyst-Enterprise Case Management (ECM)2005-2006 Developed and managed the Impact Request process and resources, served as point of contact for all possible impacts, attended all PDP and Analyze Sessions, obtained seed funding, coordinated and submitted high-level sizings, maintained Impact Request Log and reviewed weekly with Technology Leaders and Business partners.

• Technical Project Manager for several Projects, as well as Release Manager for a large migrationProject.
• Revitalized and improved the existing ECM Impact Request process and tools.

Lead Programmer Analyst-Global Risk Management System 2004-2005 Functioning in a leadership role, designed and utilized tools to simplify and automate the financial management and forecasting of Projects with minimal overhead, providing time to function in multiple roles. Successfully delivered five business-critical Projects on time and 10% under budget.

• Recognized for Quality Delivery of Priority Projects and Technical Leadership of Programming Teams.
• Received a Gold Rings of Rewardfor record-breaking time-to-market for CardmemberAlerts.

Confidential 1996-2004 CIO/ Director of Information Technology Founding CIO/Director of Information Technology for General Contractor, key member of Executive Team, reported directly to CFO, COO and CEO. Managed all aspects of Information Technology through rapid growth from $20,000,000to over $200,000,000 annually withan employee base that grew from 20 to 150 personnel in one year.

• Prepared annual technology budget, based on trends and forecasting, process improvements and system enhancements that streamlined accounting operations and supported rapid growth without increasing overhead.
• Managed organizational budget up to $126,000 annually with responsibility for a $200,000 Network.

Managed the Network Administration, Telecommunications and Help Desk Teams. Staff was comprised of a Senior Network Administrator, a Telecommunications Specialist, Network Specialists(Help Desk Technicians) and severaladministrative personnel. Mentored staff on proper documentation, solution architecture, risk analysis, network troubleshooting, help desk support, network design and administration, cost/benefit analysis, project and time management.

• Designed and implemented Network Infrastructure, managed Network Administration and Helpdesk Support, as well as implemented and monitored Network Security, and migration of Financial Data Systems.
• Consistently exceeded all business goals by maintaining operational budget 10% to 15% under target.

ConfidentialLead Programmer Analyst 1989-1996 Confidential Principal Consultant 1985-1989 Confidential Senior Programmer Analyst 1983-1985 Confidential Programmer Analyst 1982-1983

PROFESSIONAL EDUCATION AND CERTIFICATIONS Project Management Professional (PMP) TOGAF 9 Certified(CID 41097) Citrix Certified Administrator (CCA) MCSE +Internet Windows NT 4.0 Certification Track Instructor-led courses Programming Certification

PROFESSIONAL MEMBERSHIPS Project Management Institute (PMI) PMI South Florida Chapter Women In Technology International (WITI) IT Women