EXECUTIVE SUMMARY:

• Broad and Deep Agile Coach / Scrum Master / Project / Program / Portfolio / PMO Management Experience and Skills
• 16+ years of experience in Agile/ Scrum, with 11+ years as a Agile Coach/Scrum Master, 2+ years as a Product Owner, and 3+ years as a Developer. Experienced in Agile transformation and scaling in an enterprise.
• 17+ years technical project, program, portfolio, and PMO management experience following System Development Life Cycle (SDLC) processes and using a variety of methodologies - Waterfall, Agile/Scrum, Spiral, & Hybrid, 14+ years of which in financial services. 10+ years Agile Coach/Scrum Master, project, program, portfolio, and PMO management experience in major clients
• 9+ years of experience managing projects dealing with Data Warehouses and Data Lakes. 5+ years of experience in investment banking & trading projects.
• Extensive experience as a Agile Coach/Scrum Master in end-to-end management of the project, obtaining and aligning resources to key project roles, establishing clearly defined responsibilities and accountabilities, coaching & mentoring resources to reach their highest potential, enforcing Scrum principles & best practices, facilitating agile ceremonies, removing internal & external impediments to attaining team goals, tracking & communicating Sprint/Release progress, and integrating various work streams.
• Worked with senior executives to create budgets & to take them through approval process; created initiatives, programs and projects with suitable allocations according to the budget; advised, mentored & monitored project managers to effectively deliver projects; created & used protocols and templates for project planning/tracking, risks/assumptions/issues/dependencies (RAID) log, meeting minutes, and status reporting; liaised with senior managers and functional managers. Strong experience in scope/change management, scheduling/time management, resource management (inshore/offshore), cost/budget management, risk & issue management, quality management, communication management, integration management, and process improvement.
• Extensive experience creating, deploying, monitoring, & improving governance standards, procedures, and best practices as a part of Program Management Office (PMO) and coaching & mentoring project, program, & portfolio managers to enforce governance.
• Project Management Professional (PMP) certification from Project Management Institute (PMI).
• ScrumStudy Certified Agile Coach (SCAC), ScrumStudy Certified Trainer (SCT), ScrumStudy Agile Master Certified (SAMC), Scaled Scrum Master Certified (SSMC), Scrum Master Certified (SMC), Scaled SCRUM Product Owner Certified (SSPOC), Scrum Product Owner Certified (SPOC), Scrum Developer Certified (SDC), & Scrum Fundamentals Certified (SFC) from Scrum Study.
• Certified SAFe Advanced Scrum Master (SASM), Certified SAFe 4 Agilist (SA), Certified SAFe DevOps Practitioner (SDP), Certified SAFe Product Owner / Product Manager (POPM). Preparing to be Certified SAFe Release Train Engineer (RTE).
• Six Sigma Black Belt (SSBB) certification from American Society for Quality (ASQ).
• Certified Software Quality Engineer (CSQE) certification from American Society for Quality (ASQ).
• Master of Business Administration (MBA) from Columbia Business School with concentration in finance and management.
• Financial Planning Certificate Program from Fairleigh Dickinson University.
• Architecture design and software development experience of 12+ years with about 5 years of .Net/ASP (Microsoft technologies), 5 years of Java and 2 years of testing. Experienced in system implementation and business migration.
• Knowledge of Artificial Intelligence, Computer Vision, Robotics, Internet of Things (IoT), Block Chain Technology, etc.
• Effective leader and motivator who can manage disparate project teams to deliver project to scope, time, cost, quality, risk and customer satisfaction. Strong ability to work independently and become an effective team member.
• Exceptional interpersonal skills with ability to work with diverse personality types. Strong ability to collaborate in driving decisions. Excellent analytical and problem solving skills with attention to detail.
• Well-proven written, verbal and visual communication skills. Fluent in Bengali, Hindi & English.
• Excellent ability to build strong, cohesive partnerships with the business, operations, technology and other key stakeholders.

SOFTWARE EXPERIENCE:

Team Collaboration and Management: - Atlassian JIRA with Confluence & HipChat, Skype for Business, Computer Associates (CA) Clarity, Microsoft Enterprise Project Management (EPM) System, HP Project Portfolio Management (PPM) System, Confidential Project Tracking System (PTS); Confidential Time Reporting System (TRS), Planview Project Portfolio Management (PPPM) System, ServiceNow Incident Management System, Microsoft Project Server, Project, SharePoint, Microsoft Office Professional suite including PowerPoint, Excel, Word, Visio, and Outlook.

Systems Development: .Net (including C#, Visual Basic/ASP), Java (J2EE, Beans, EJB), C++, VB Script, Java Script

Databases: Logical Data Modeling, Relational Databases (Oracle, Sybase, DB2, SQL Server, Access), Big Data, Crystal Reports

Hardware Experience (Computer Platforms Used):

Micros: IBM-PC Compatible clients and servers, MacBook Pro

Mainframes: IBM-370, Cyber, AS9000-2, VAX Cluster (with dual DEC 8650 processors)

PROFESSIONAL EXPERIENCE:

Confidential, White House Station, New Jersey

Senior Agile Coach / Expert Scrum Master

Responsibilities:

• Provide hands-on Agile coaching to teams on all aspects of Scrum practices.
• Mentor and enforce Scrum principles, aspects, processes and best practices;
• Analyze user requirements, procedures, and problems to automate processing or to improve existing systems;
• Organize & coordinate Scrum ceremonies such as Daily Scrum, Sprint Review & Retrospective;
• Contribute towards process improvement, risk & issues resolution, Sprint Planning, Release Planning, and Product Planning;
• Ensure that all project teams have a productive work environment by guarding the team from external influences;
• Remove impediments for Scrum teams;
• Participate in Scrum of Scrum (SoS) and inter-team meetings to coordinate the work across the Scrum Teams;
• Monitor & Control Team performance;
• Use Agile tools for Work Item Management, Team Performance, & Reporting;
• Use project management tool to manage project life cycle;
• Maintain Teamwork & Collaboration within and across Teams and contribute towards Agile Adoption by all stakeholders.
• Plan, Execute, & Deliver the project as per priorities & follow guidelines and standards;
• Help product owners in grooming Backlogs, and
• Interact with stakeholders to take care of their issues and concerns.

Used: Atlassian JIRA, Computer Associates (CA) Clarity, Skype for Business, Microsoft Outlook, Excel, PowerPoint, SharePoint; Projects used SQL & C++

Confidential, Warren, New Jersey

Senior Agile Coach / Portfolio Scrum Master/ Portfolio / Program / Project / PMO Manager

Responsibilities:

• Helped convince the sponsor and other stakeholders the benefits of this Agile transformation of LRR portfolio;
• Prepare budget according to road map from senior management and taking it through approval process.
• Create initiatives, programs and projects with business deliverables and suitable allocations of the budget.
• Coordinate with the Scrum Guidance Body/PMO to define portfolio objectives related to quality, regulations, security, etc.;
• Involve with appointment of Program Scrum Masters;
• Coach, mentor and enforce Scrum principles, aspects, processes and best practices;
• Provide guidance to Scrum Masters of individual programs;
• Ensure that all project teams have a productive work environment by guarding the team from external influences;
• Remove impediments for different project teams, and
• Conduct Scrum of Scrum (SoS) and inter-team meetings to coordinate the work across the Scrum Teams.
• Register Tier 1 consumer escalated issues in ServiceNow incident management system.
• Get them approved as showstoppers by business sponsors, product owners, & technology leads through an approval process.
• Get Service Now (SN) ticket & coordinate the issue investigation and root-cause analysis with data investigation (DI) team.
• Discuss the root-cause analysis with business sponsors, product owners, & other stakeholders to determine the issue resolution.
• Help create quality control (QC), or change request (CR), and/or IMR (Incident Management Report) tickets.
• Create business requirements document (BRD) and functional requirements document (FRD) for QC, CR, and/or IMR.
• Develop a plan that outlines specific tasks, resource requirements, and effort estimates of QC, CR, and/or IMR.
• Execute the plan while monitoring & controlling project risks & issues closely and updating the plan as needed.
• Close project by getting sign-offs from sponsors/customers and uploading necessary documents to SharePoint archive.
• Conduct weekly status meeting with stakeholders, provide weekly, monthly & quarterly status report and liaise with business.

Used: Program/Project Tracking System (PTS); Time Reporting System (TRS), ServiceNow, Atlassian JIRA with Confluence & HipChat, Microsoft Project, Visio, Excel, PowerPoint, SharePoint; Projects used SQL & C++ on Teradata Data Lake

Confidential, Berkeley Heights, NJ

Senior Agile Coach / Program Scrum Master / Project / Program / Portfolio / PMO Manager

Responsibilities:

• Review project proposals or plans to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available departmental resources to various project phases.
• Establish work plan and staffing for each phase of projects, and arrange for recruitment or assignment of project personnel, assign duties, responsibilities, and scope of authority to project personnel.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.
• Close the project by getting sign-offs from sponsors and documenting lessons learned.

Confidential, Hightstown, New Jersey

Senior Agile Coach / Program Scrum Master / Project / Program / Portfolio / PMO Manager

Responsibilities:

• Interface with Portfolio Scrum Master to ensure alignment of the program with the goals and objectives of the portfolio;
• Coach, mentor and enforce Scrum principles, aspects, processes and best practices;
• Provide guidance to Scrum Masters of individual programs;
• Ensure that all project teams have a productive work environment by guarding the team from external influences;
• Remove impediments for different project teams, and
• Facilitate Agile ceremonies (Sprint planning, Daily stand-ups, Sprint Review, Sprint Retrospective, Release management), and
• Interact with stakeholders to take care of their issues and concerns.

Used: HP PPM, Atlassian JIRA with Confluence & HipChat, Visio, Excel, PowerPoint; project used .Net C#, Windows Azure

Confidential, Jersey City/Warren, New Jersey

Chief Agile Coach / Scrum Master / Project / Program / Portfolio / Scrum Guidance Body / PMO Manager

Responsibilities:

• Coach, mentor and enforce Scrum principles, aspects, processes and best practices,
• Conduct Scrum of Scrum (SoS) and inter-team meetings to coordinate the work across the Scrum Teams,
• Ensure that the project team has a productive work environment by guarding the team from external influences,
• Remove any impediments against the progress of the development teams,
• Facilitate Agile ceremonies, (Sprint planning, Daily stand-ups, Sprint Review, Sprint Retrospective), and
• Collaborate with Chief Product Owner, other Scrum Masters, Product Owners, and other stakeholders to address common issues.

Used: Project Tracking System (PTS); Time Reporting System (TRS), Atlassian JIRA with Confluence & HipChat, Microsoft Project, Visio, Word, Excel, PowerPoint, SharePoint to manage projects using MS C# .Net & Oracle Data Warehouse

Confidential, New York, New York

Senior Project / Program / Portfolio / PMO Manager

Responsibilities:

• Prepare budget & get it approved; create initiatives, programs and projects with business deliverables and budget allocations; plan initiatives, programs and projects management from detailed scopes & work breakdown structures; execute the plans; monitor and control initiatives, programs and projects by managing risks & issues & communicating status to stakeholders; close after delivery; and standardize SDLC+ artifacts, & create best practices to improve the entire process.
• Successfully completed enhancement of equity trading platform on time, budget, and scope.

Used: Confidential Project Web, JIRA, Microsoft Project, & SharePoint to manage projects using MS C#.Net with MS SQL Server

Confidential, Princeton, New Jersey

Senior Technical Program Manager / Lead Designer & Architect

Responsibilities:

• Successfully delivered business requirements and Graphical User Interface (GUI) guidelines.
• Helped creating functional requirements.
• Successfully delivered RDG Middleware & User Interface Infrastructure Pilot, A2 Adapter Migration from Bit Stream to XML Messaging, Migration of A2 to RDR Geo ID’s and Consolidated Accounts Database projects within time, scope, and budget.

Used: Microsoft Project, SharePoint, & JIRA to manage projects involving .Net & Java/J2EE and DB2 interfacing IBM Mainframe

Confidential, Pennington, New Jersey

Senior Program/Project Manager

Responsibilities:

• Successfully delivered Private Banking and Investment Group (PBIG) website, Confidential Trust Company (MLTC) website, and Supervisory/Surveillance Solution (involving MANTAS Compliance Management system) - Phase II websites providing on-line reporting within quality, time and budget.

Used: MS Project to manage projects involving VB.NET and ADO.Net on Microsoft Visual Studio 7.0 and MS SQL Server database