SUMMARY

• A Salesforce.com CRM certified, dynamic and innovative leader with 16+ years of IT experience across various domains including Oracle Cloud CPQ for quoting, Oracle Fusion ERP for Order management and Salesforce CRM.
• A Versatile and highly competent team player who passionately believes in adding business value through team coherence, veracity and enthusiasm.
• A strategic thinker with proven ability to deliver innovative and effective solutions that impact positively on business performance.
• Possess strong client relationship building skills coupled with a desire to combine experience, passion and skills to embrace opportunities in IT consulting.

TECHNICAL SKILLS

• Apex, Visualforce, SOQL, Oracle Fusion Product Management (PIM), Oracle Cloud CPQ, Workbench
• Force.com, Salesforce1, Oracle CPQ Cloud, Oracle Cloud ERP, Apttus, Clarify CRM (Amdocs), Integration like OIC and Boomi

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce/CPQ Consultant/Solution Architect

Responsibilities:

• Strong knowledge of software architecture and involved in complete SDLC.
• Involved in Requirement gathering, Analysis and Estimation.
• Involved in Design, implementation and hyper care support.
• Better knowledge on salesforce technology along with integration with oracle fusion via OIC (Oracle Integrated Cloud Service) and Boomi middleware tool.
• Manage entire application development cycle including technical design, development and testing CRM applications on the salesforce and other integrated applications.
• Hands on with CPQ configuration like data tables update, pricing configuration, quote creation and approval.
• Hands on with end to end ERP integration knowledge with oracle fusion and product management.
• Hands on experience with Data Migration and Data Cleanse using data loader.
• Hands on with product setup across ERP including Oracle PIM,CPQ and Salesforce and supported production issues.
• Effective written and verbal communication with good analytical skills.
• Responsible for timely delivery of the project and led the delivery team throughout implementation phase.
• Responsible for preparing test plans along with test case for W2W UAT
• Responsible assisting business users during UAT, SIT, Analyses and resolves production issues during warranty period.
• Participating in new initiatives/projects discussion with business and working on it.
• Versatile with DevOps and lean project modules

Confidential

Consultant

Responsibilities:

• Strong knowledge of software architecture and involved in complete SDLC.
• Involved in Requirement gathering, Analysis and Estimation.
• Involved in Design, implementation and hyper care support.
• Better knowledge on salesforce technology along with integration with oracle fusion via ICS (Integrated Cloud Service) and Cast Iron middleware tool.
• Good Hands - on experience with customization like configuration of formulas, workflows, approval processes, custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports and Dashboards.
• Hands on with CPQ configuration like data tables update, pricing configuration, quote creation and approval.
• Better end to end ERP integration knowledge.
• Hands on experience with Data Migration and Data Cleanse using data loader, Excel connector.
• Effective written and verbal communication skills with good analytical skills.
• Responsible for timely delivery of the project and led the delivery team throughout implementation phase.
• Responsible for preparing test plans along with test case for W2W UAT
• Responsible assisting business users during UAT, SIT, Analyses and resolves production issues during warranty period.
• Participating in new initiatives/projects discussion with business and working on it.

Confidential

Project Lead, Salesforce Functional Consultant

Responsibilities:

• Strong knowledge of software architecture and involved in complete SDLC.
• Having strong knowledge on CRM domain for more than 9 years which includes Salesforce CRM and Amdocs clarify CRM.
• Involved in Design, implementation and Production Support.
• Involved in Requirement gathering, Analysis and Estimation.
• Better knowledge on salesforce technology along with integration with SAP system via web method middleware tool.
• Good Hands-on experience with customization like configuration of formulas, workflows, approval processes, custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports and Dashboards.
• Fair knowledge of Apex Triggers, Classes & Visual Force.
• Hands on experience with Data Migration and Data Cleanse using data loader, Excel connector.
• Responsible for salesforce administrative tasks like refreshing sandboxes along with handling all the deployments.
• Effective written and verbal communication skills with good analytical skills, Onsite-Offshore model working experience.
• Responsible for timely delivery of the project and led the delivery team throughout implementation phase.
• Responsible for preparing test plans along with test case for UAT for salesforce application
• Responsible assisting business users during UAT, SIT, Analyses and resolves production issues during warranty period.
• Participating in new initiatives/projects discussion with business and converting them into an opportunity.
• Hands on experience with salesforce for outlook, salesforce1 and Lightning connect.

Confidential

Responsibilities:

• Interaction with Customer to understand existing Lotus Notes applications.
• Preparing Functional and Technical Design Documents and getting them approved by Client.
• Coordination with offshore team and leading the development team responsible for delivery.
• Responsible for Acceptance Testing of software developed at Confidential offshore.
• Helping business users to test the application.
• Training the end user to use Force.com software developed at Confidential Offshore

Confidential

Responsibilities:

• Preparing Functional and Technical Design Documents and getting them approved by Client.
• Coordination with offshore team and leading the development team responsible for delivery.
• Responsible for Acceptance Testing of software developed at Confidential offshore.
• Helping business users to test the application.
• Training the end user to use Force.com software developed at Confidential Offshore

Confidential

Project Lead

Responsibilities:

• Implementing some of the features like Content Management, Survey Management using Apex, VisualForce and Standard Salesforce functionality.
• Data Migration and Deployment of the application.
• Configuration/Customization of Salesforce.
• Content Management and Chatter Management.
• Supporting UAT.

Confidential

Software Engineer

Responsibilities:

• Worked on analyzing and understanding the business requirements of the system and their implementation as per the needs of the client
• Involved in all the processes of the SDLC for the project right from Requirement analysis to Production Support.
• Developed three important modules of the system related to the customer interactions and File transfer protocols.
• Contributed in the both high and low level designing of the system.
• Production Support Activity from offshore.