SUMMARY

• Analytical, dedicated IT professional with nearly 20 years of experience assessingand managing large - scale, global, complex projects in the US, Asia, Europe, andLatin America with emphasis on the Gas and Oil industry. Applying people, Digital Transformation process, and technical skills to improve individual, and corporate teams also an organizational performance.
• Demonstrated ability to orchestrate infrastructure design and deliver projects within strict time and budget constraints in multinational/multilingual corporate environments, core of competencies risk management and stage gate process and SOX, PCI compliances, and Government Clearance.
• With proven expertise in improving business processes and breaking things down in a straightforward manner. Noted project management expertise, hands-on technical acumen, and business analysis skills to define corporate objectives and project scope.
• Include Mergers and Acquisitions, Change Management, Agile, Cloud Migrations OS365Suite, MS Dynamics, MS Intune(Mobility) implementations ofsales force automation, call center, helpdesk, document, management, Workflow automation, custom application development, testing, user training, visit cargo, and passenger ships to plan capital improvements for upcoming projects, system integration, process integration, KPI, data migration, data conversion, business process re-engineering & automation
• MI, ITIL and management qualifications, displaying strong communication, negotiation, team building and management skills. dis combination of technical skills, experience, education, and drive enables him to provide an excellent service to customers.

AREAS OF EXPERTISE

• System Development Life Cycle Change Control Management LEAN Six Sigma Process Modeling Costing & Budgeting Scope Forecasting Design SAP Installs &Upgrades Project Management, Business Process Improvement CCTV Installs Strategic Research Data Center Migrations Cloud & Microsoft Suite Tools
• Workflow Planning & Prioritization Citrix. System Development Analysis

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

PM\Cloud Infrastructure Project Manager

Responsibilities:

• Coordinating a DRaaS (Disaster and Recovery as a Service project using a site a (COLO) facility, as a DR compliance they require to has dis site 100 miles form the DC, and it needs to create a DR for 215 apps, in some instances they will go to the cloud, right now we are working on the design phase.
• Modern Apps Platform Transformation AZURE, AWS, Google, Ali Baba Migration
• Responsible for 765 migration portfolios
• Global Enterprise Cloud Migration analyze the application portfolio to determinate suitability.
• Develop Tracks for detail migration roadmaps for 23 Capabilities Teams.
• Responsible for Migrations from end to end, enterprise, different time zones
• Coordinate the implementation of a newly acquired company in Argentina migration was done 100% in Spanish.
• Stakeholders and business of Spanish speakers
• Work with Microsoft Architects on strategy for migrations and the BSM to build an estimate of Migration work.
• Coordinate Microsoft Dynamics implementation methodology, Sure Step along with using more modern Agile approaches and understands the key activities and deliverables for the client engagement and internal projects.
• Experience in the core areas of Microsoft CRM (Sales, Service and/or Marketing modules)
• Facilitates the customer’s decision-making process and develops the functional design document that will drive the development process.
• Ensure that the Scrum team is empowered, yet TEMPhas solid processes and excellent discipline by following RBC’s Agile Management Framework (AMF)
• Implement agile management ideals by facilitating exercises such as sprint planning and team leading standups.
• Manage project timelines and communicate with management staff and clients to ensure project progress satisfactorily.
• Experience as a Scrum Master or Project Manager in an Agile environment
• Actively contribute to the company’s Agile and Lean
• Update agile tracking systems to provide transparency on Product & Sprint Backlog
• Coordinate and start demonstrating core functionality of Microsoft Dynamics CRM products to potential geo-markets and potential stakeholders and layout implementation plan on partnership with Microsoft.
• Develop program, timelines, milestones, communicate plan to Business Units and stakeholders
• Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward.
• Develops and improves credible and pragmatic analytical approaches and frameworks.
• Provide project management support for multiple work streams within HR, including technology, people, policy, and process.
• Manage project economics including track project budgets, create and deliver invoices, and manage collection process.
• Ongoing change management including user adoption - in collaboration with Communications and Practice Management (Training)
• Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan, training plan and resistance management plan.
• Ongoing change management including user adoption - in collaboration with Communications and Practice Management

Confidential, Houston, TX

Global ITS Infrastructure &Release Project Manager

Responsibilities:

• Coordinate Activities for Tattoo\Beyond Project Data transformation involve over 1300 applications and over 10,000 servers.
• Coordinate the Depp Dives and the app migration method VV, PV, Transformation, Greenfield
• Introduced change to leadership methodology to distribution team, leading by demonstrating the benefits of the DT program.
• Develop Plan to Migrated SharePoint PPMC site to a Microsoft AI.
• Integrate migration wave plan into Microsoft Project Server and use Kanban for scheduling.
• Develop a 3-year OCM plan for the Digital transformation plan form where they are today to where they are going to be after the new technology is in place and those will be used throughout the business transformation initiative until the changes becomes rooted in the organization’s culture.
• Develop and manage a comprehensive OCM strategy and plan, utilizing proven OCM methodologies and related tools.
• Align with the Project Management Office to develop work plans for change management work streams and related activities.
• Work closely with key business leaders to understand change management implications across multiple business units.
• Collaborate with project team members to ensure alignment with key cross functional project activities.
• Design, develop and implement a stakeholder management strategy to drive engagement, awareness, and preparedness of/for the project.
• Design, develop and implement a multi-level, two-way communication strategy. Partner with UA Corporate Communications to validate and execute the plan.
• Conduct formal and informal stakeholder assessments, focus groups and leadership alignment sessions.

Confidential, Houston, TX

Global ITS Infrastructure/ Implementation Project Manager/Digital Transformation

Responsibilities:

• Working on a 3-year hardware transformation program, migrating DC and DR to a new Confidential Platform call Synergy.
• Introduced change to leadership methodology to distribution team, leading by demonstrating the benefits of the DT program.
• Integrate migration wave plan into Microsoft Project Server and use Kanban for scheduling.
• Designing and developing global process
• Working within a matrix environment with multiple stakeholders
• Work with the migration of current infrastructure to a synergy Apollo 4510 Gen10 System platform that combine storage, compute, and network.
• The project entitled the installation of the CS5750 scales from 2 to 252 HPE Synergy 480 compute modules.
• Build advanced SharePoint workflows and workflow-based solutions.
• Making sure all transformation projects are properly documented.
• Managing communications and expectations of global partners
• Standardizing processes across the multiple regions/countries
• Identify Risk and Issues as a part of the waves.
• Work with technical resources, business resources, and consultants to develop wave transformation plan.
• Review DB structures with the app owner and the developer team for the Digital Transformation Program
• Created new standard adopted as corporate policy with streamlined templates and faster process by developing and implementing change management tools and activities for all the project waves.
• Coordinate user training and create and maintain noledge transfer documentation, build CRM forms, screens, and views as well as workflows and reports for the user interface.

Confidential, Houston, TX

Global ITS Infrastructure/ Release Project Manager

Responsibilities:

• Formally manages others as a Career Coach/Counselling Manager and/or as a Reviewer on a project/engagement.
• Support the design, development, delivery, and management of communications.
• Complete change management assessments
• Apply a structured methodology and lead change management activities.
• Plans and manages a team of others.
• Integrate change management activities into project plan.
• Driving innovation across the firm's corporate technology portfolio, increasing efficiencies through process automation and Agile application development, with an emphasis on user experience and shorter development cycles
• Investing in security and controls for cyber, access/entitlements uplift, data protection and application resiliency
• High level of noledge and experience in blending traditional project management principals and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects and with the appropriate level of planning and provide the right balance of agility and predictability.
• Develops strong, credible relationships with key senior client stakeholders.
• Worked with the AWS and HPE team on the technical approach for r the AWS migration using a backup-restore model or an Image Ingestion model
• Document processes and training in English and Spanish
• Seamlessly integrating existing components in SharePoint (e.g. InfoPath forms, MS Office Applications including Outlook, Excel, and PowerPoint.) to Dynamics 365
• Quantify projects relationships and dependencies to make sure they are aligning properly.
• Manage Multiple projects and resources different locations offshore and Latin America and South Pacific.
• Coordinate migration from SharePoint into Jive for use on Collaboration spaces.
• Develop migration Interface with International Logistics application based in England and Hong Kong
• Apply a structured methodology and lead change management activities.
• Develop flow process for the cloud implementation.
• Integrate change management activities into project plan.
• Work on Microsoft Dynamics governance
• Introduced change leadership methodology to distribution team, leading by example and demonstrating benefits of change.
• Work with the vendors on the coordination and testing of the new AWS cloud technology.
• Spearheaded use of agile methodology by serving as scrum master for creation of 2.5K+ pieces of training and process documentation, reducing development timeline 25%
• Managed Budgets and project financials through a build project calculator

Confidential, Miami FL

Global IT Infrastructure Project Manager

Responsibilities:

• Coordinated the deployment of the VSAT Satellite Antenna, Mobile Communication across all the CCL Corporation Brands parts using Intune dis include a fleet of ships located across the 5 continents.
• Coordinate the port international logistics across the 5 continents.
• Work with 60 vendors and resources from different countries.
• Successfully deployed over 100 mid-size to Enterprise customers to Office 365
• Migrated some of the legacy apps that TEMPhas Lotus Notes, Group-Wise, IMAP SharePoint and One drive data to office 365
• Self-started and work independently traveling at the ships, multicultural and global projects.
• Shipboard Project Manager focused on Infrastructure and Dry-Dock, and Wed Docks build the budget based on CCL standards, implemented 7 dry-docks on 2017.
• Assist in developing standards and policies for the use of SharePoint in the business.
• Close cooperation with Digital, Production, IT, Marketing, Development
• Implement Intune for the remote sites and face recognition program.
• Provide project schedule, actual vs. budget, and earned value information in project progress reports.
• Coordinate API interface for the Neptune Navigation system
• Coordinate the DB interface between the onboarding passenger system and the homeland security database.
• Coordinate configuration of OSPFv3, BGPv6 on Juniper M and J Series Routers.
• Worked on Packet Over Sonet (POS), ATM, IP Frame Relay (FR) and Gigabit Ethernet WAN Technologies.
• Extensively worked on BGP peering, redistribution and deploying Route reflectors.
• Coordinate implementation on the Neptune Navigation gear security protocol form IPV4 to IPV6 addressing schemes and configurations, a security mandate from Coast Guard.
• Implement face recognition for embarkation ports around the world.
• Keep track of budgets, Capex, OPEX and review the financials with accounting monthly.
• Participated in Government and local agencies with regards to Safety vessels and environmental agencies
• Managed risks and issues register throughout the lifecycle of a business process transition.
• Develop financial analysis and models including financial statements, cash flows and valuation.
• Full Life Cycle implementation experience with large corporate systems including but not limited to ERP, CRM, COTS, Data Warehousing, Business Intelligence, Homeland Security
• Lead iteration planning, daily scrum standups, demos, and retrospective meetings
• Maintain project/user story backlog and manage work to milestones and Launch targets.
• Identify issues, escalate impediments, and create mitigation plans.
• Partner with Product Owners in success of the Lean Product Development process, supporting tools, prioritization of backlog.
• Manage project schedule to include the PRT/ Launch process and go-to-market launch requirements.
• Attends regular M&A meetings with internal management and helps to facilitate discussion and answer questions regarding project status.
• Work with product owner to ensure the requirements are on alignment with goals, scope, and objectives.
• Measured ROI, Success, and customer satisfaction as a part of project closure.
• Keep project documentation on Daptiv the PMO tool
• Work with 12 different projects shipboard and shore side
• Developed a flow process of how to replace any equipment related to security.

Confidential, Houston TX

Global IT Infrastructure Project Manager,

Responsibilities:

• Coordinated the design/ deployment of IT infrastructure for Dispatch, Trading office and Terminals globally.
• Coordinated the 3 Trafigura Global Offices to migrate from office 2013 to office 365, including artificial intelligence over 5000 users.
• Managed 7 projects concurrently and handle local and external resources in 3 continents.
• Meet with business and end-user and gather the scope requirements for all projects following object orientated guidelines for the lifecycle of the projects.
• Coordinate and continue to refine CRM change management standards and tools.
• Provide technical documentation and facilitate training to the administrators and end users of the system.
• Develop financial analysis and models including financial statements, cash flows and valuation.
• Attends regular M&A meetings with internal management and helps to facilitate discussion and answer questions regarding project status.
• Conduct user training and create and maintain noledge transfer documentation.
• Build CRM forms, screens, and views as well as workflows and reports for the user interface.
• Be a member of the CRM development community effecting and driving efficiencies across the company.
• Provide redundancy and backup support for another team members.
• Creation, implementation and delivery of global project training and standards, and build projects from scratch calculating budgets and plan the SDLC.
• Reviewed and prepare project related floor-plans, technical diagrams as well as IT solution designs
• Creation of a “Budget Calculator” which standardized office designs to 9 templates based on set criteria. dis streamlined the project design stage, reduced support costs, and provided an accurate budgetary figure to empower fast business decisions - a process that previously took weeks/months now takes minutes
• Assist in defining and document project scope, goals, ARB, PRRB, objectives and deliverables that support business goals in collaboration with product owners and product sponsors, go to tollgates.
• Use project calculator to measure resource, budget deliverables.
• SAP Upgrade on the A/P, A/R, and G/L interfaces POS system
• Building strategies to engage those leaders and employees.
• Identifying how changes impact our leaders and employees.
• Providing strategic oversight and counsel of enterprise-wide organizational change management initiatives driven by GBS
• Extract data from SAP and report Budget status to the business and stakeholders.
• Work with security and administrative personnel on the development of short and long-term objectives.
• Implement KPI, risk measurement and business processes for the PMO; present a dashboard report to update the Business, the Stakeholder and Upper Management of the project status, and a final ROI report as part of closing the project.
• Perform routine market research and monitor trends in the industry to identify potential M&A, joint-venture and licensing opportunities and build and maintain a robust pipeline.
• Coordinated migrations and new business acquire across 3 continents following local standard regulations and practices.
• Implementation of enhanced PMO project accounting and budgeting process, tools, and governance.

Confidential, Houston, TX

Global IT Infrastructure Project Manager

Responsibilities:

• Coordinated the design/deployment of IT Network, Network, Audio, Visual, and Telephony and security infrastructure at a new Woodlands Facility with a 28 Million Total Budget
• Coordinated the install of the CCTV, audio video using Barco walls system, and AP across 12 floors.
• Drive and orientated the Hardware and Software teams to translate the business needs.
• Perform cost, benefit and risk analyses for executives and other stakeholders.
• Coordinated Database migrations using a point-to-point line to avoid business disruption.
• Decommissioning of 3 formal REPSOL BUILDING
• Utilize horizontal and vertical alignment for DC relocations.
• Deliver 5 projects using the Agile-Scrum methodologies
• Identify requirements and put it into prospective.
• Data Center Migration/relocation and consolidation of mix (Mainframes, 500 Intel servers, EMC storage, IBM tape library system) and prepare for next generation Cloud Backup and Virtualization
• Validate all the implementation constrains (scope, budget, and timeframes) and approved each life cycle process through tollgate process.
• Build COLO facility as the primary site and move apps to AWS hybrid.
• Conduct Business impact analysis, risk assessment a critical systems business function.
• Built large A/V conference rooms a visualization center utilizing BARCO Walls 2 million a room.
• New build vendor and resources coordination base on construction
• Coordinated the design/deployment of IT and security infrastructure on a new 5000 user call-center and a Data center facility.
• Designed, developed, implemented, and managed IT Service Continuity Best Practice programmed,
• Perform cost, benefit and risk analyses for sponsors, executives, and other stakeholders.
• Waterfall and Agile projects to ensure that Risk and Compliance requirements was met.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Responsible for SharePoint site management support activities for a federal contract
• Migration of exchange servers from 2010 (14.0) to 2013 (15.00) at the Philippine, Hangzhou (China) call center
• SAP warehouse implementations at Walmart HUB in Philippines on a new acquire company.
• Assess functional and technology investment strategies and compare operational models and organizational structures.
• Build manage and execute the merger integration plan and process TEMPeffectively.
• Oversee, develop, and manage operations costs, request budget allocation and relocations, ensure project and program is within budget oversee project schedule and ensure migrating strategies or contingencies are appropriately applied and anticipated risk and when issues arise.
• Developing, managed and communicated the integrated project plan.
• Tracked and managing project spend against the approved project budget.
• Provided thought leadership on organization readiness to support large scale change, leveraging standard methodology to ensure successful planning and delivery.
• Provided input into the department’s Strategy, Planning and KPI reporting
• Managed risks and issues register throughout the lifecycle of a business process transition.
• Represents Operations for any existing product change requests including, but not limited to, formulations or packaging design changes.
• Follow the Clarity methodology process on some of the projects, allocated expenses, build budgets Capex and Opex and submit a final budget for the of ROI and report progress using a dashboard report.
• Implementation of Cisco Voice over IP migration from Avaya and Cisco call manger version 8.0
• Work with third party vendors on Build Out facility, 12 projects multitasking at once.
• Managed the global SOX 404 compliance project for 2 MMC global subsidiaries and provided quarterly reports on the results of testing to senior finance and technology executives and assisted them in addressing and resolving identified deficiencies.
• Managed migrations of legacy PBX systems to Cisco Call Manager (VoIP) solution
• Provided technical support to all ITIL process owners and performed audits on process
• Developed and manage the customer relationship to understand their business and exceed their expectations.

Confidential, Houston, TX

Global IT Infrastructure Project Manager

Responsibilities:

• Leading multinational IT infrastructure and facility projects in the United States and Latin America, with budgets ranging from $200,000 to $30 million
• Designed, planned, and managed the deployment of all IT infrastructure in multiple global sites and facilities. Ensured strong collaborations were maintained through the development of communication plans with the project team and IT senior leadership.
• Managed the design and deployment of IT infrastructure in multiple sites or facilities (cabling, networks, servers, phones/communications, voice/data circuits, power/UPS, A/C, fire-suppression systems, security cameras, access-control, IT-room/data center build-outs, etc.).
• Report project status via Clarity over. 8.0 and follow project cycle, resource allocation and budget.
• Call manager and Voice over IP implementation en Reynosa, Mexico and Macae, Brazil, and North Africa.
• Develop KPI and Diagrams as a part of business process and project portfolio allocation.
• Maintaining service levels in accordance with project SLA’s Catastrophic Response Strategies
• Development and Maintenance e of BCP and DR
• Bring all systems online for sea Transport top GOM (Gulf of Mexico) Multiple vendors and multiple layers of contractual responsibility at shipyard concept tested smart glass technology for cost savings and safety improvements FPSO Phase 3 Project Brazil handle day to day activities for project staff needs of sites, globally managed creation of VPN Tunnel for high end #D Modeling data sharing with Citrix Third Party Access to ensure fast project turnarounds.
• , to ensure quality and standards

Confidential, Houston, TX

Project Manager/Senior Consultant/Level III Support

Responsibilities:

• Earned lead role in numerous projects and constantly exceeded customer expectations.
• Responsible for hiring a team, developing the technical direction, project management, business planning, etc.
• Tracked project milestones and dependencies, deliverables, scope changes, and critical path requirements.
• Developed and deployed of end-to end business efforts during the entire project life cycle that include planning meetings, JAD workshops, documentation analysis and other methods.
• Established a five-year plan for data center consolidation that included the reduction of redundant applications and licenses, resulting in an annual savings of $5 million.
• Orchestrated a lean six sigma project for IP telephony, moving to Cisco VoIP telephony from Avaya and reducing costs associated with cabling and phone purchases.
• Implementation of the ERP system security following SOX compliance and the HIPPA regulations as part of company becoming public.
• A build DR center site from the ground up include 2 mainframes and over 100 servers and build a replication process in real time.
• Transferring automated schedules from offices due to closure and preparing and testing disaster recovery plans
• Perform cost/benefit analysis and prepare a presentation for sponsors and stakeholders.
• Fostered an 180,000 square foot IT infrastructure facility for company headquarters and consolidated three data centers to relocate facilities and 3000 users from 2 different companies and 180 branches.
• Oversaw a five-project consolidation of three different sites, TEMPeffectively supervising IT employees, architects, and other related personnel.
• Develop, Design and document BCP and DR plans.
• Designed a Tier 3 corporate data center and a tier 1 recovery data center utilizing in-row cooling technology, resulting in annual energy cost savings more than $25,000.
• Managed Data Center Migration, 2 mainframes into a Dallas facility, helpdesk, and support over 300 stores