SUMMARY

• Motivated and results driven professional with over 20 years of progressive experience in Business Analysis and Project Management in the IT Software Development and Delivery arena seeking a challenging leadership role with an innovative company or Government Agency with expansive growth opportunities.
• Solutions managed include both client - server, web-based, and mobile applications hosted internally and via Cloud-based environments across multiple platforms including AWS and Azure.
• Led and participated in procurements to provide software development projects utilizing Agile, Waterfall, and RAD methodologies within Federal, State, and Local agencies.

TECHNICAL SKILLS

• Microsoft Office Suite
• SharePoint
• Microsoft Project
• Microsoft Visio
• Microsoft Access
• Microsoft Teams
• Zoom
• GoToMeeting
• WebEx
• Robo-Help
• Google Analytics
• Confluence
• Gemini
• SpriaTest
• JIRA
• Bugzilla
• Business Objects
• PL/SQL Query tools
• ESRI ArcGIS Suite
• Adobe Suite
• Crystal Reports
• PVCS Tracker and Version Manager
• Sugar CRM
• Azure and AWS cloud services.

PROFESSIONAL EXPERIENCE

Confidential

Deputy Project Manager

Responsibilities:

• Managed the weekly PMO Status updates including the Project Implementation Schedule for multiple channels contributing to the overall delivery of the project.
• Managed the development and support for the Azure devops cloud team.
• Managed a research and development environment to migrate legacy systems and interfaces for a modernized state of the art Mobile Application development, Customer Account Facing Website, and a modernized cloud-based Interactive Voice Response (IVR) system.
• Facilitated and/or participated in weekly internal project meetings with an attendance of 20 - 40 + collocated personnel using Microsoft Teams and GoToMeeting.,
• Managed and updated all project Action Items, Risks, and Issues related to the project.
• Managed project resources, budget adherence, and scope for the project’s overall status reports.
• Content and Version management of all project documentation, project plans, and user documentation within MS SharePoint.

Senior Business Analyst

Responsibilities:

• Created status report for weekly and monthly status report meetings with the customer.
• Responsible for the development, delivery, and review with the client of over 90 + project related document deliverables. Created concise dashboard views for progress reporting to management and the client.
• Led and participated in Joint Application Design/Development (JAD) and Joint Project Planning (JPP) sessions to continue the progression of Requirement definition and delivery schedule.
• Led and participated with the delivery and capture of Action Items for over 30 project related Requirement/Use-Case validation workshops and meetings.
• Participated in and managed the development of test cases and certification guidelines according to the customers’ requirements for the application testing for the newly developed Mobile App, Website, Interactive Voice Response (IVR), and Back Office System (BOS).

Confidential

Manager, Projects, and Business Development

Responsibilities:

• Executed Project Management duties for continuing Application Development for a cloud-based system used to collect, process with critical statistical factors, and submit to the Federal Highway Administration (FHWA) to meet the required Annual Traffic Count program for six state Department of Transportation offices and also a Federal client
• Managed the AWS environment for those clients who were hosted in the Cloud.
• Project Management activities included but not limited to budget, personnel, project invoicing, and status of projects to include Risk, Issue, and Communication management for the growing set of projects from data acquisition systems to business and cloud-based applications being converted to a .Net application.
• Utilized a Quasi-Agile methodology with Rapid Application Development sprint cycles for U.S based and other global customers.
• Translated existing or new client requirements into projects specifications for developers and testable User Stories.
• Developed monthly User-group webinars for the entire User Community to attend and provide feedback to invoke additional requirements to pivot to additional tasks for each project.
• Content and Version management of all project documentation, project plans, and user documentation within MS SharePoint.
• Led and participated in Joint Application Design/Development (JAD) and Joint Project Planning (JPP) sessions to continue the progression of Requirement definition and delivery schedule.
• Prepared company proposal responses to Request for Proposals (RFP), Request for Qualifications (RFQ), and Request for Information (RFI) solicitations.
• Managed the company’s Sugar CRM for all customer contacts, contracts, and opportunities.
• Expanded each project’s scope of services by over $1 million dollars for either new or expanded business opportunities.

Confidential

Project Manager

Responsibilities:

• Provided Project Management for multiple developmental efforts across multiple business units within the Office of Transportation Data utilizing internal and third-party vendors for system hosted internally and also in the Cloud.
• Successfully re-engineered all internal methodologies for managing and procuring new and existing contracts for the Business Units through business process improvement suggestions approved by Senior Leadership.
• Created and managed project documentation to include Functional Requirements Documents (FRD’s), Requirement Traceability Matrix (RTM), Risk and Issue Management Mitigation plans, Communication plans, Test Plans, Continuing Task Orders, Resource allocation and Long-Term planning for multiple projects.

Sr. Business Analyst

Responsibilities:

• Worked with multiple business units to effectively document and develop metadata requirements and strategically modernized business process requirements for new Systems/Sub-Systems to be implemented within the Department.
• Strategically created new RFP, RFI, and RFQ’s to publish through the State Procurement Office for new opportunities utilizing guidelines established within the GDOT procurement office.
• Created and Implemented internal cross-training platform for five internal business unit’s that was adopted and implemented by the State DOT Training division.
• Experience working on large scale projects as well as handling day-to-day operational requests from the business.
• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills.
• Data Analysis on business data using SQL and Microsoft Excel toolsets operations.

Confidential

Senior Business Analyst/QA Test Engineer Consultant

Responsibilities:

• Created, modified, and maintained black box test procedures and plans for Windows based software and consumer electronic devices.
• Contributed to test plan development strategies and validation procedures.
• Performed manual tests and ad-hoc testing on multiple platforms to include software, hardware, and firmware iterative releases.
• Worked with third party vendors to diagnose and troubleshoot issues that were found during test execution.
• Contributed to the development of software/hardware specifications and designs.