SUMMARY

• A business - savvy project manager with robust experience acquired over the years in delivering optimal results and business value in high-growth environments, across multiple industries.
• A Certified Project Management Professional with exceptional problem-solving skills, helps surpass goals and objectives to enhance the long-term business value.
• Outstanding communication, presentation, and interpersonal skills with proficiency at grasping new concepts quickly and productively utilizing the same; excels in formulating strategies to facilitate the attainment of business targets. Always seeks to offer productive and sustainable resolutions, even in a complex and fast-moving environment; extensive expertise across Agile Scrum, Kaizen, Lean, Six Sigma, and Kanban.

TECHNICAL SKILLS

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)
• MS Project
• ITSM
• WebEx
• SharePoint
• Office 365
• Redmine
• Jira
• SAP

PROFESSIONAL EXPERIENCE

Confidential - Albany, NY

Project Manager/Digital Transformation Leader

Responsibilities:

• Led a team of 12, comprising developers and business analysts, to helm the deployment, direction, and execution of the Information System for Tracking Over-Prescription (ISTOP) for the BNE ITS as a project manager consultant.
• Ensured cost savings up to $225K from the ISTOP budget of $6.6 million at the end of 2020 - completed Phase 2 of the project, including 78 Scope items or key deliverables, within time and budgetary limits.
• Streamlined processes by introducing Agile Scrum methodologies in the ITS team and implemented its adoption to hone team dynamics, communication, and project reporting.
• Developed and implemented a SAAS formal project schedule and budget tracking database for ISTOP.
• Helmed project closeout lessons to receive positive feedback from the customer and BNE.
• Successfully salesforce delivered the Narcotics Education Attestation Tracker (NEAT), PowerBuilder (PB) migration to Java, Prescription Medical Program (PMP) Registry Mobile Responsiveness, and Registration for Official Prescriptions and E-Prescribing Systems (ROPES) Phase 5, data migration to Java Spring Batches, migration from Oracle to PB and Data Warehouse (DW) to OBIEE, PMP Search Compliance Auditing, and Online Error Correction.
• Managed the registration for Official Prescriptions and E-Prescribing Systems (ROPES) Phase 5, which enables online self-service address changes by users, including doctors, offices, practitioners, and patients.
• Managed organizational change and development to adopt agile culture for ITS and ISTOP teams.
• Effectively implemented Scrum methodologies for project management and assisted developers in overcoming challenges and meet deadlines for ROPES. Conducted daily scrum activities, sprint planning, sprint review, and sprint retrospective for the Bureau of Narcotics Enforcement Datamart project and ISTOP project.
• Participated in a high-level stakeholder meeting, status report meetings, and business requirements reviews.
• Produced accurate reports, graphs, business correspondences, and presented information and report to the program team and customer. Calculated percentages, discounts, interest, general financial, and project management figures.
• Utilized Earned Value Management (EVM) techniques to monitor and investigate project schedule and cost.
• Negotiated schedule waivers and schedule changes, including timeline adjustments, to support projects capably.
• Fostered robust associations to ensure optimization of efforts across projects, encouraged teamwork and collaboration, and coached or mentored the team to be more productive. Worked with senior management for support.
• Recognized as the best project manager for the first quarter of 2020 by the consulting agency for ensuring an open door and open communication policy, and utilizing emotional intelligence to wade through difficult circumstances.

Confidential - Orlando, FL

Project Manager

Responsibilities:

• Served as the Lean Six Sigma Champion/Project Manager for a companywide change management initiative that resulted in significant cost savings - completed Level 2 and Level 3 Six Sigma ahead of schedule, exceeding expectations of the leadership. Managed completion of over 55000 inspections and improved inspection time.
• Skillfully introduced the Agile Lean Six Sigma audit process and culture and developed push-pull Kanban inventory management across six production lines - made the teams accountable, and cultivated leadership values.
• Developed project plans, scheduled project timelines, and milestones using project tools, charts, and metrics to increase productivity and annual revenue - mitigated operational issues with viable solutions.
• Expertly trained, and guided over 90% of LiveTV Team leads, technicians, and specialists until acquisition.
• Led cross-functional teams into the selection, planning, and execution of 10 Kaizen lean activities to increase revenue.
• Supervised teams of technicians and material specialists for the upgrade of SAP to Aerobase - introduced a communication board and communicated progress for the SAAS upgrade.
• Developed a knowledge Jira database, monitored KPIs, and navigated daily standoff meetings.
• Ensured continuous professional development and training through the tenure to offer the best services.
• Proposed the introduction of a companywide Thales Mentoring Program for the Aerospace Division, which was adopted by the division’s CEO.
• Recognized by the Federal Aviation Administration with the FAA Diamond Award.

Confidential - Melbourne, FL

Program Management Analyst

Responsibilities:

• Successfully developed cost-saving projects/program plans for eight major customers (JetBlue, AirTran, Virgin Australia, Virgin Blue, Alitalia, Frontier, Continental (United Airlines), WestJet, and Azul) Jira and monitored KPIs.
• Held responsibility for designing, developing, automating, and managing the program management database, helped increase productivity by 15%.
• Diligently produced the monthly and weekly program management reports, investigated reliability, obsolescence, and cost issues with internal stakeholders.
• Helmed the integration of program management tasks within deadlines, reducing work volume, and exceeding revenue targets. It helped boost profitability for six consecutive quarters exceeding the forecast.
• Accurately developed and proposed budget and cost allocations for Line Replaceable Units.
• Focused on Jira excellence and transparency to monitor and manage AirTran First Level Operations Check (FLOC).
• Developed estimates for United Airlines in-flight entertainment system procurement.
• Fostered robust ties with senior program managers and functional teams such as engineering, finance, installation, repair, technical support, and revenue management to streamline operations.
• Recognized with the Mountain Gator Outstanding Achievement Award for the Top Program Manager in February 2010.