Sr. Banking Consultant Resume

SUMMARY:

Passionate Project Manager with demonstrated success integrating the “voice of the customer” in project management and completion.
Demonstrated success completing programs and projects for North America market. Worked with North American and International clients on consulting projects.
Developed Project Life Cycle Management Process with proven track record enabling cross - functional collaboration between solutions development, sales teams and product delivery, culminating in project revenue over 9 million dollars.
Recognized for thorough understanding of project financial management. Resilient leadership in matrix organizations, accomplishing organizational goals.
Program Requirements
Security and compliance expert
Six Sigma Green Belt
Project Life-Cycle Management
Team Development
Communications and Presentations
Matrix Project Management
Process Definition

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Banking Consultant

Responsibilities:

Led mid-west ATM distributer in implementation of check imaging, recognition, transmission and payment systems. Project allowed for product enhancements to vendor’s equipment and access to additional ATM markets.
Designed secure network for ATMs within multiple financial Institutions and vendors, ensuring safe and secure operations of ATMs. EMV, ATM fraud review and other customer experience (CX) updates ensured corporate branding remained high. Losses due to skimming prevented at client locations.
Published information to lead the Financial Industry with ATM network safeguards, EMV and implementation processes. Recognized for strong capability to implement strong security measures in networking.

Confidential

Field Solutions Project Manager

Responsibilities:

Analyzed and adjusted project processes and delivery, using PLM processes, ensuring precise development of customer products and reducing delivery lead time from 90 days to 10 days.
Delivered and managed anti-skimming product delivery, protecting customers from hard cash losses and driving 1st year sales in excess of 7.5 million dollars.
Created sales plan program for poorly selling entry level ATMs, gaining sales in excess of 2.2 million dollars in 2014 (up from 350 thousand dollars in 2013).
Developed initial support, service and implementation procedures for NCR’s Interactive Teller©
North American Leader of NCR’s security initiative, “NCR Secure©”. Lead developments for North America sales teams. Presented best practice solutions to Financial Institutions, Customers, and Processors.

Confidential

Responsibilities:

Presented new products and solutions to global sales team during monthly all hands calls, clarifying product usage and go to market strategies. Conversant with local norms and cultures in all presentation’s and work.
Supplied product reviews to various global organizations, including the Nigerian National Bank
Produced new product information to mid-west confidential, yielding incremental sales in excess of 1.3 million dollars.
Marketing material published on internal NCR website, external website, and ATM Marketplace.Com, enabling sales teams to provide benefits to customers and reaching sales goals.

Senior Project Manager

Responsibilities:

Innovated full turnkey implementation programs for customer, including permitting, construction, rigging, deployment, and turnover, achieving all deployments on time and in budget and generating 10 million dollars in new income.
Devised program operations binders, utilizing Pareto Charts, RACI, Earned Income, and PMI PMBOK methodologies, resulting in Program Management Team adoption and greater customer satisfaction.
Received NCR Consulting Excellence of the Year 2011, Program Management by developing operations processes, other program - project managers and increasing program financial results by 15 percent.

Confidential

Owner / Lead Consultant and Program Manager

Responsibilities:

Developed, designed, and led projects involving multiple vendors, customers, and business units; upgrading multiple networks, installation of VOIP systems and specialty servers; realizing savings in excess of $1.5M.
Implemented new technology and capabilities for Super Regional Bank, meeting regulatory compliance requirements, and completing all project 1.5 million dollars under budget.
Cultivated strong professional relationships with industry partners and created, defined, and focused expectations, minimizing conflicts and reaching program /project expectations.