Chief Information Officer Resume
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FloridA
SUMMARY
- Goal - driven technology leader accustomed to directing multimillion-dollar projects/programs and technology strategy for established and start-up multi-national private-sector and government clients.A self-directing professional leader, technically sophisticated wif a proven record of success in defining and supporting corporate vision and strategy initiatives.
- Ability to successfully motivate, mentor and lead high-caliber teams in complex matrix environments across programs and locations; An effective communicator and negotiator wif senior-level corporate, government officials and stakeholders to define comprehensive solutions. Demonstrated track record of ensuring consistent corporate alignment together wif high expectations and quality standards across business units.
TECHNICAL SKILLS
- Transformation Initiatives
- Full P&L Accountability
- Budget / Cost Administration
- Regulatory Compliance
- PCI-DSS, ISO/IEC 27000
- ETL/Data Warehouse
- Life Cycle Program Management
- System Integration / Installation
- Vendor Sourcing & Management
- Technology & Operational Strategy
- Corporate Security Policies and Implementation - HIPAA | NIST | SOX
- Multisite Implementations (Domestic and International)
- Team Leadership & Mentoring
- Emerging & Exiting Technologies Integration
- SaaS, IaaS, Hybrid Cloud Services
PROFESSIONAL EXPERIENCE
Confidential,Florida
Chief Information Officer
Responsibilities:
- Applied people and technology competencies to the interpretation of information from diverse sources, delivering recommendations and resolutions.
- Managed multiple programs, projects and priorities.
- Ensured budgets and operational costs were managed responsibly.
- Created and managed budget and department forecasting ensuring continued alignment wif growth and KPI’s.
- Developed and implemented executable operational and business plans for the Company’s international activities.
- Defined, implemented and improved governance, process and policy, including responsible oversight of activities to ensure compliance requirements of the company, including quality management, legal stipulations, and general duty of care.
- Facilitated the Global Sales teams in defining and approving target markets to drive product expansion.
- Presented technical and operational successes and risks to the CEO & Board of Directors wif recommended resolution action plans.
Confidential,Florida
Director of Systems Integration
Responsibilities:
- Redefined and streamlined the organizational processes resulting in a 49% decrease in error rate in 2014 for an additional revenue increase of 1.2 Million.
- Identified revenue leakage, recovery processes, aligned budget to a rolling 90-day forecast driving increased projected organizational fiscal oversight, delivery and performance.
- Determined and created training opportunities for staff to provide further education for current and future product lines targeted, including COTS & GOTS based technology solutions for integration requirements wifin complex secure IP networked environments.
- Managed a mix of exempt and hourly employees providing team leadership and mentoring including individual yearly goals and objectives.
- Ensured CPR (Cash, Profit, Revenue) targets aligned wif the design and sales teams’ capabilities.
Confidential,NJ
Chief Information Officer
Responsibilities:
- Reduced yearly OPEX by 37 Million USD which included delivering a significant improvement on quality and productivity.
- Directed the restructuring of technology systems including review, design, and delivery; created new workflows and controls, reorganized departmental structure and all levels of staff resulting in significant improvements wifin first 40 days across multiple integrated business entities.
- Facilitated the company through certification in PCI-DSS, and ISO/IEC 27000 standards.
- Managed the implementation of PMP, Six Sigma, Agile, SDLC, ITIL methodologies, and ISO:20000 ITIL standardization; developed and enforced processes, expectations, and resource management strategies, created training programs, and monitored adherence.
- Portfolio Management of numerous technical engagements, new and aging, which included the vendor selection process and delivery management - full life cycle.
- Lead the assessment and recommendation initiative to identify end-of-life technology, software, and processes to recapture underutilized resources; implemented cutting-edge technologies to drive major improvements across all functional areas and systems to phase out costly legacy systems dat were end-of-life or at costly technology life extension pricing levels.
- Directed the technology selection, multiplatform strategy development, intelligent network and security implementation.
- Facilitated Proof of Concept (POC) for next generation firewalls, ERP, Data Warehousing, Virtualization, SharePoint and other technologies to leverage enhanced capabilities not available wif current solutions and systems. Highly focuses on Cloud Based Solutions for enhanced customer access and performance.
- Deployed company’s first Data Warehouse using Ocean Store servers and SQL databases wif International sync capabilities.
- Directed the development of iPhone and Android Mobile Applications development for online transaction processing.
Confidential
Program Manager
Responsibilities:
- Led negotiations to expand program/project scope resulting in cost-effective and technically viable solutions resulting in increased revenue streams throughout the life of the program.
- Initiated major reprioritization and reorganization of project tasks, resources, and subcontractors to meet milestones and deliverables, optimize performance, and increase revenue stream.
- Significantly improved project support and communication by cultivating high-performance teams in a matrix, multi-company environment.
- Setup and fully staffed the International PMO office (Abu-Dhabi, UAE) wif full responsibility for its operation and accountability related to current program and future projects.
Confidential
Program Manager
Responsibilities:
- Established excellent relationships wif core and operations management teams to elevate quality and forge cross-functional team cohesion; championed and directed deployment of advanced management software to enable real-time reporting and improve operational management.
- Oversaw vendor management and product life cycle from initial design through launch for LMR / UHF / VHF public safety communication systems encompassing US and Iraqi fire, rescue, and security resources.
- Influenced clients during pre-sales process to expand contracts and secure new deals resulting in $8.6M revenue growth in FY06.
- As Head of the in-country PMO office wif responsibilities for all US Government contracts execution and delivery ensuring project manager accountability, delivery and fiscal responsibility to meet government contracting requirements and performance metrics.
- Guided contract development and delivery wif local companies.
- Led the contingency and disaster recovery planning for technology failover, security, communication, and staff safety process and implementation.
- Monitored the hiring, security, and legal compliance responsibilities.