SUMMARY

• ASM, CCDH and ISTQB certified, SAFe practitioner Agile Scrum Master/Project Manager wif 12 years of experience in IT. Has thorough understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Project Management Life Cycle (PMLC), ITIL practices and concepts such as Bug Lifecycle etc.
• Involved in sprint reviews of Software Requirement Specifications. Preparation of briefing reports.
• Has been part of the project initiation phase and has contributed to the decision - making process
• Project management and product owner - using jira, TFS, IBM Jazz imparting training and accounts management
• Lead a team of 10 to 12 analysts and held responsibility in setting-up priorities, delegate the task to the resources, monitor resources and make sure that the tasks are completed in time.
• Managed multiple projects by coordinating wif clients and off-shore teams and successfully met all timeframes. Reported project status to stakeholders and management.
• Scrum master experience - conducting Sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospections, acted as an agile coach
• Advised management on deciding the time frame for the release of projects/sprints and allocation of the resources.
• Breadth of experience includes analyzing business requirements at different stages of SDLC models such as Hybrid, Agile, Scrum, Kanban, Prince2 and Waterfall.
• Extensive noledge in Big Data technology and provided wif recommendations in implementing Hadoop cluster wif components such as Hadoop HDFS, MR, PIG, Hive and SQOOP to provide wif optimum results for Confidential .
• Over 6 years of proven track record in architecting banking systems on both new and existing ERP applications and well versed wif Corporate Governance such as Gateway Compliance, AML, KYC, CRAA, Dunn & Bradstreet reporting.
• Has exposure to various AML and CFT modules such as KYC, CDD, SAR, BSA, IFTI, TTR, SMR, FALCON and Actimize.
• Hands on experience in process improvements and well versed wif KAIZAN, LEAN and Six Sigma principles.
• Has noledge of regulatory environment in Healthcare services in compliance wif HIPAA, ICD, MITA, MMIS and EDI.
• Real-time experience in conducting User Acceptance Testing (UAT), documenting Test Cases and general QA by working wif development and testing team during prior launch phase.
• Proficient in creating and managing Requirement Traceability Matrix (RTM) for tracking and managing changes based on project’s evolving needs.
• Involvement in all facets of information systems methodology, from conceptual design through documentation, implementation, user training, quality review, and enhancement.
• Maintain project documents using SharePoint, organizing information sharing sessions in all projects and monitoring progress in meeting the deadlines.
• Excellent RDBMS experience wif writing SQL queries, Stored Procedures, wif Oracle, MS SQL and Hadoop.
• Has ability to communicate TEMPeffectively across multiple levels and advised management on deciding the time frame for the release of projects/sprints and allocation of the resources.
• Monitoring the progress of the projects/sprints using the Scaled Agile Framework - SAFe Agile tool, generating burn-down and burn-up charts. Experience wif BABOK principles.
• Very Strong inter-personal skills in interacting wif End-Users, Managers and Technical personnel. Team player wif ability to motivate, mentor team to obtain required results.
• Exceptional ability to learn new concepts. Hard working and enthusiastic. Well organized wif the ability to work on multiple initiatives simultaneously.

TECHNICAL SKILLS

Methodologies: Agile (SCRUM), Waterfall, Hybrid, Kanban, SAFe

Databases: MS SQL Server, Access, and Oracle.

Requirement Management Tools: IBM Jazz/Doors, RDM, MS Project, MS SharePoint, JIRA, Confluence

Testing / Defect Mgmt Tools: TFS, Quickbase, Load Runner, JMeter, HP ALM/QC, JIRA

Reporting Tools: OBPM, BAM, AOM, SAP, WinFast, BIST, Sharepoint, JIRA, QuickBase, trello, tableau, SAFe Agile tool and Workware.

UML / Mockup Screen Tools: Axure Pro, MS Visio, MS Suit and Balsamiq

Languages: Java, SQL, PIG Latin, HQL and SQOOP.

Productivity Tools: Workware, MS Word, Excel, PowerPoint and Outlook

Operating Systems: Windows OS, Linux, IOS and Ubuntu

Systems: MON-E, AML, SBMA, iSeries / AS400, Hogan, Siebel, eNterprise, eBOB’s, Relationships, PF3, TMS and LOIS

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Project Manager/Scrum Master

Responsibilities:

• Managed budget of over $25M across multiple projects to obtain optimal outcome.
• Executed and maintained program management process and disciplines in area of program schedule and Quality Management, HR, Cost management, risk / issue management.
• Managed and perform the process of SOW and contract creation to secure new and follow-on work.
• Elicitation and elaboration of requirements and making sure that all the agile teams are in mutual understanding wif the project requirements
• Co-ordinating wif the stake holder and agile teams regularly to understand and define a project strategy by organizing daily sprints and sprint planning sessions - making sure if the team is in mutual understanding wif the requirements.
• Conducting JAD(Joint application development) sessions and training the team wif requirements. Working wif product owner and halping in writing the user stories, prioritizing the product backlog items.
• Conduct Sprint reviews and retrospections, halp the team in delivering the product - release planning.
• Handling conflicts under pressure and being available when required.
• Manage testing of production defects and micro-releases and managing deliverables
• Analyze project risks and manage business change request expectations against Information Technology (IT) deliverables through creation of Risk Logs and implementing appropriate mitigation and contingency plans
• Manage day-to-day interactions wif clients, Release Train Engineers (RTE) and Agile Program Managers (APM)
• Establish cadence and management reporting through status update templates and management dashboards
• Tracking challenges & milestones in executive status reports and strategic program management reports
• Assist the client and team in finalizing tools, reporting mechanism, team communication strategy and measuring techniques
• Establish clear process for issue identification, escalation and resolution
• Triage, validate and report status of project implementation defects using IBM Jazz
• Perform delivery management activities by interfacing wif front-end applications, middleware, back-end and other ancillary teams to coordinate development lifecycle activities
• Lead and conduct defects triage meetings wif multiple stake holders, performing impact analysis due to defects, determining root cause, and estimating target deployment build to address defects
• Handling multiple products
• Impart necessary training to the teams to increase the efficiency - agile coach on regular basis after completion of every sprint

Confidential, Santa Monica, CA

Sr. Business Analyst / Project Manager

Responsibilities:

• Project management using Agile methodologies - Scrum and Kanban
• Maintaining story boards in Kanban and monitoring the progress of the sprint using jira
• Liaising between stake holders/clients, agile team - developers, designers, testers, account managers, product owners
• Handling multiple products or sprints in different agile teams
• Conduct daily scrums, sprint planning, monitoring the progress of each sprint - jira PM tool
• Product owner experience - gathering product backlog, prioritising the product items in the product backlog and also in the sprint backlog
• Conduct sprint reviews and sprint retrospections
• Creating reports using SSRS - project progress, product implementation, release.
• Analyze requirements to define test strategy and test plan
• Experience in regular project monitoring and mentoring
• Responsible for introducing new business policies for the better functioning of the team in terms of project delivery
• Handling multiple and complex projects and delivering them on time
• Experience in Cost & Effort Estimation, Project Planning & Strategy Creation, Project Scheduling, Customer Management; Facilitating workshops, Resource & Infrastructure Management, Configuration & Release Management, Review & Process Management, Contractual Acceptance & Sign-off, etc.
• Actively involved in project scope meetings wif Confidential -Pricing manager to understand pricing flow and business requirements for new application.
• Collaborated wif supervisor, subject matter experts, and product managers to find best approaches to address client requirements.
• Responsible for SWOT analysis to determine value in implementing Hadoop technology wifin the organization, resulting in added value to the software and higher customer satisfaction. Performed GAP analysis to determine software needs of the organization and prove cost savings methodologies.
• Performed Cost Benefit analysis in providing recommendations for Hadoop components such as implementing PIG Latin, Hive, SQOOP and MR for job processing. dis in turn resulted in retaining business expertise and improved processing efficiencies along wif addressing data storage issue at Confidential .
• Transformed business requirements and solution into project charter, client requirements document, conceptual design document/functional specifications, and software change request documents.
• Helped Project Manager in setting project expectations and evaluating the impact of changes on related pricing systems.
• Coordinated wif development team to conduct daily scrum meetings and Sprint planning meetings, which involved creating user stories and epics for chosen sprint backlogs.
• Maintained a Traceability Matrix to ensure that all Functional Requirements for the pricing application are addressed at the Use Case Level as well as the Test Case Level.
• Streamlined department demand and prioritization process through the utilization of SharePoint and standard reports. Created a consolidated view of all demand and established Service Level Agreements (SLA’s) for each request type.
• Work wif Quality Assurance team to verify test cases mapped to appropriate requirement, and make sure all requirements has test coverage.
• Manage Quality Assurance team to develop and execute manual/automated test cases and test plans.
• Coordinate wif developers, testers, and support teams to validate features before delivery.
• Utilized SSRS to produce standard and ad hoc monthly reports.

Confidential, Chicago, IL

Sr. Business Analyst

Responsibilities:

• Facilitated and conducted Conference Calls, JAD Sessions, Business Interviews wif the business to understand the functionalities of the application, and different stakeholders to gather business and functional requirements and converting them to technical requirements.
• Documented the functionality and delivered Functional Design Specification Document.
• Good understanding of the Pharmaceutical Preclinical Drug Development Processes of taking a new chemical lead through the stages of chemistry, manufacturing and control.
• Facilitated collection of functional requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system.
• Participated and facilitated different levels of discussions through JAD sessions, conference calls and business workshops held to plan business strategy.
• Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
• Participated in weekly project team meetings and provide updates on the status of the project to senior management.
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along wif senior management.
• Performed business analysis and use case generation to provide basis for test scenarios, which were used to define test system requirements, and Test Scripts to test the complete functionality of the application and conducted UAT wif client interaction.

Confidential

Business Analyst

Responsibilities:

• Created Business Case Template in Identifying Business Requirements, Business Rules, Functional and Non-Functional Requirements, Transition Requirements and Stakeholder Requirements.
• Developed flow charts to project current business process, identified problems and provided wif objective and scope of the project along wif alternatives.
• Analyze potential impact to business and staff and potential impact on technology.
• Presented wif implementation plans, Financial Metrix, Key Selection Criteria(KSC).
• Implemented proposed ideas by obtaining relevant information from front line bankers and liaise wif multiple business units to complete credit application request.
• Performed business process analysis including Data Mapping.
• Thorough analysis of both financial and non-financial information in assessing credit worthiness of the application.
• Accurate presentation of both financial and non-financial information for credit decisioning by appropriate DCA holder. Maintaining agreed Anti-Money Laundering (AML) policies and incorporated the same wif the use cases.
• Creating Use Cases for conducting investigations, using Actimize, to detect covert transactions and identify criminal or suspicious financial activities.
• Ensure all tasks are allocated and completed accurately on a timely manner inline wif relevant process, policy and compliance standards.
• Monitoring and controlling volumes, manage workflow and escalations.
• Being point of contact for front line bankers and in coaching them in providing relevant information to avoid any delays in processing credit request.
• Coaching and mentoring staff wif policy and procedures and has been recognized as subject matter expert for Automated Business Decision.
• Been appointed as NAB Lean / Kaizen Champion and has made valuable contributions to process improvement on multiple projects.
• Monitoring process flow on OBPM and AOM as per Business Requirement Documents (BRD) and Business Specification Documents (BSD).
• Reporting using OBPM to senior management and stakeholders inline wif project specifications for decision making.

Confidential

Business Analyst

Responsibilities:

• Discussed the functional requirements wif Program Manager/Business Analyst, understanding the data and workflow wif Developers, participated in Agile scrum meetings and collaborated wif the release team to meet the stringent deadlines.
• Test Plans, User stories, Test case and defect management using Excel, TFS and JIRA.
• Conducting functional, System Testing, End to End testing, Integration Testing, performance tests and Bug Analysis.
• Responsible for analyzing and managing automation and scripts. Conducted automation testing using test complete and QTP tools.
• Managing multiple projects at the same time by setting up priorities.
• Co-ordinating wif the developers and discussing about the issues that are reported. Participating in bug triages.
• Conducting UAT and GUI testing.
• Conduct project retrospections for each sprint in order to improve the processes.
• Signing off the project wif minimal bugs wifin the time frames.
• Testing the applications on me-phone, me-pad and androids by going through different screens and verifying the functionality, comparing the flow and page navigations wif the existing website, conducted data migration testing and layout validations.

Confidential

Sr. Credit Risk Analyst

Responsibilities:

• Analyse credit applications in risk assessment and credit worthiness of customers for Auto / Asset Financing.
• Justify credit decisions and negotiate outcomes wif business brokers inline wif Confidential policies.
• Develop and maintain relationship wif business partners by meeting deadlines.
• Monitoring and controlling volumes, manage workflow and escalations.
• Served as a liaison between business teams and the project teams by assisting the business in identifying, understanding and documenting their business needs.
• Collected and documented business processes and business rules and translated business needs into system requirements, communicating wif the business on a non-technical level and wif system analyst on more of technical level.
• Involved wif both development and testing teams on all stages of SDLC and STLC.
• Maintain communication between various departments in delivering results.
• Has participated in policy making and in continuous improvement. Conducted training sessions in coaching and mentoring staff wif new processes.
• Promote ideas to improve process which has been put in place.