Program Manager Resume Burlingame, CA - Hire IT People

SUMMARY:

10+ years of progressively diverse experience in program portfolio and project management
Sound business technical background applied to managing IT infrastructure and software development projects
Expert technical writing and analytical skills used to generate and present data - driven insights boosting customer value
Domain knowledge in SDLC, Agile / Scrum, sales management, big data, infrastructure, and datacenter-related products
Foreign language skills include: Russian German Japanese Spanish French

TECHNICAL SKILLS:

Database, Web and Misc.: HTML, MySQL, UML, SFDC, JIRA, Perforce, IBM Rational Team Concert, MS Access, MS Project, MS Visio, Adobe Photoshop, Illustrator, DreamWeaver, CAD Neoform, SPSS/PASW, Stata, Bloomberg; and editorial design, pre-publishing text processing, image and objects collections management.

OS and Network: UNIX, MAC OS X, Windows server administration, Linux/Ubuntu. Juniper and Cisco infrastructure, transport, and transit networks, misc. network infrastructure management proprietary tools.

PROFESSIONAL EXPERIENCE:

Confidential, Burlingame, CA

Program Manager

Responsibilities:

Deliver program portfolio governance to support global infrastructure and services sales team.
Setting up and systematizing account management practices and sales prioritization, reporting directly to Sr. VP.
Acting as organizational catalyst behind strategic initiatives aimed to improve Confidential s product offering, by identifying operational constraints, monitoring projects dashboard, and facilitating cross - functional teams engagement.

Confidential, Saratoga and San Mateo, CA

Program Manager

Responsibilities:

Facilitated Codeminders business development continuously building relationships with strategic clients and partners. Coordinated work of remote - based engineers. Introduced and led Scrum / Agile / waterfall to client engineering teams.
Established and tracked KPI-based dashboards, enabling projects health visibility reported directly to VP of Engineering
Led sprints, applied misc. agile methodology, and structured remote based teams management toward reducing pressure on client s resources through effective technical liaising between client s office and over 25 remote-based engineers.
Translated complex product technology concepts into written and graphical context for reports and presentations.

Confidential, San Jose, CA

Senior Program Manager

Responsibilities:

Provided strategic program management to marketing team for Cisco WebEx Social collaboration platform.
Created and maintained process management methodology through uniform projects taxonomy, program portfolio governance, portfolio progress tracking, and organized knowledge management documents structure.
Managed operations and datacenter infrastructure projects for Japanese-owned mobile gaming company.
Successfully designed and delivered datacenter deployment project reporting directly to VP of Infrastructure.
Saved over 30% in CapEx and OpEx costs through strategic negotiations and vendor management.
Drove strategic and change management initiatives, through understanding of complex infrastructure systems, managing efforts around Local and Wide Area Networking, datacenter architecture, power, cooling, and systems monitoring.

Confidential, Mountain View, CA

Program Manager

Responsibilities:

Implemented network provisioning and connectivity projects over $5M in quarterly service costs, enabling faster and lower cost of Confidential s services delivery from datacenters to end users. Delivered business intelligence and site selection research as part of program initiative to fulfill Confidential s needs for datacenter capacity.
Delivered network provisioning projects reducing lead - time and network infrastructure operations costs.
Built analytical models to identify optimal deployment locations for Confidential s high capacity datacenters based on datacenter industry research of infrastructure and business environment data from economic development agencies globally.

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Program Manager Resume

Burlingame, CA

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