Salesforce Developer Admin Cloud Architect Resume Profile

Confidential

Salesforce Developer Admin Cloud Architect

FTE

Credit Processing company with 300 employees, providing credit processing and 'point of sale' to small businesses
Manage, beg, plead, coerce, bribe, placate, upper level management C Level to approve dramatic, sweeping changes listed below.
380,000.00 recurring annual savings over the previous antiquated systems, via re-engineering the infrastructure hardware, connections, firewalls, phone system, MS Office to a Cloud based model, including Amazon Web Services, VOIP phones, Google Business Apps Email, Calendar, Documents , and Salesforce. The new infrastructure is highly reliable, secure, redundant, device agnostic, scalable, and available anytime/anywhere. Email, spreadsheets, documents, shared drive, voice, talk, chat, phone, images, conferencing, project management, reporting, videos, training, new hire docs, blogging, company news, are all in the cloud. Oh, yeah, prior experience on the above - ZERO. User acceptance - Awesome. C Levels - love it.
Lead Salesforce Developer/Admin utilizing Apex, Triggers, API, Eclipse
Responsible for Salesforce Implementation and Data Integration using tools such as DBAmp, Dataloader, Excel Connector, SQL Server Management Studio
Move data from old system Microsfot Dynamics to Salesforce via Excel Connector and Data Loader, Backup Salesforce to local SQL Server via SQL/SOQL commands and DMamp connector
Develop custom Salesforce apex triggers, workflows, objects, fields, reports, dashboards, user profiles roles, Force.com IDE
Call Center creation, development and Integration with Salesforce and Shoretel PBX
Lead SQL Database Developer and Report Creation. Created jobs that would synchronize data between local SQL instance and Salesforce
Created custom dynamic dashboards Call Center, Sales, Boarding for LCD TVs located throughout HQ.

Confidential

Software Developer / Admin

FTE

Security Company, 250 employees, providing cameras, monitoring services to fast food, convenience stores
Developer and Administrator on Great Plains / Dynamics, Scribe, SalesForce, SSRS, Crystal Reports
Completely responsible for all the above applications from top to bottom, databases, software, servers, hardware, Yeah all of it
I saved the company 32k when a very large customer refused to pay their bill because the invoices we were sending were not showing the details they required. A consulting company specialist in GP said it was not possible, I completed the change in 3 weeks. Received a Company Award and recognition for this project.
I increased revenue a 1k per week through the creation of a set of custom SalesForce objects that would show shipping estimates used in billing clients.
Customization of Scribe jobs for integration of data between SFDC and Great Plains
Develop custom Salesforce apex triggers, workflows, objects, fields, reports, dashboards, user profiles roles, Force.com IDE
Create custom SQL Server Reporting Services reports via Visual Studio 2005, Sql Server Management Studio, custom sql stored procedures accessing multiple databases and dozens of tables.
Mass data updates of Salesforce opportunities, accounts, via dataloader
Create Crystal Reports assigned to custom menus within Great Plains
Server maintenance administration, database backups for Scribe server, Citrix server, Reporting server, Great Plains server s GP 10 and 2 GP 9 servers, FRX financial reporting server.

Confidential

Manager Vendor Systems

Contractor

Blue Project Wells Fargo opening a Bank in London England to provide credit to small businesses throughout the UK
Provide vendor management of FDI First Data International This includes PCF settings, pricing, statements, credit cards, letters, inserts, all having a direct bearing on compliance, operational risk and overall customer experience
Reviewed FDI installs, industry updates, Visa bulletins, UK Gov. and Bank of England communications etc. for possible impacts. There are many of these communications monthly and it was my responsibility to review them and act accordingly. Many of these communications address compliance and regulatory requirements that are being mandated. Work directly with the equivalent resources at FDI and Visa International to implement any changes at FDI.
TAS - Technical Analysis Support identifying solutions to applicable production issues and performing monetary and non-monetary adjustments to accounts. Requiring systems and transaction research capabilities, program batch files, and perform system queries on various mainframe data sources, etc.
Skills utilized MVS, VSAM, JCL, COBOL, EasyTrieve, SORT, SAS, MS-Office, OPCF, FDR, FDI,

Confidential

Senior Software Developer

Contractor

AFCU America First Credit Union - develop TCP/IP Listener / Server middleware product to enable applications to communicate with one another across a network of unlike components
Listener / Server written in C under VM/VSE environment executing CICS, and TCP/Sockets
Resolution Abends, Bugs, Problems, Change Requests
Extensive TESTING preformed - Unit, Regression, System, User
Documentation 1. User Help, Application 2. Programmers How To 3. Program Detail
Presentations 1. Beginners Guide to C 2. Listener / Server - Configuration, How To, TCP concepts
Skills utilized C, TCP, SOCKETS, CICS, VSAM, VM/VSE, XEDIT, JCL, BMS, ISO 8583, MS Visual Studio

Confidential

Diesel Mechanic

FTE

International Class 8 truck trailer repair brakes, wheel seals, tires, service, ac, electrical, clutches, suspension, hydraulics, pneumatics, arc welding, air leaks, roll-up doors, engine diagnostics, etc.
Engines repaired/serviced Detroit 60 series, 8V92T Cummins ISM, ISX CAT C11, C13, C15 , International
Certifications - ASE Electrical and Brakes , Forklift Operation, AC recovery
Drivers License CLASS A commercial Doubles / Triples, Tank HAZMAT, School Bus, Passengers bus , Motorcycle
Misc - > 17,000 in tools, 6 years experience automotive tech.

Confidential

Software Engineering Consultant

Contractor

Team Leader for 6 software developers responsible for web-enabling ACAPS. ACAPS is
Automated Credit Application processing System on an OS/390 Mainframe platform using CICS 1.3 transaction server. The R5.03 Mask ACAPS project is the first project within Wells Fargo to implement a web presentation for the Mainframe ACAPS system using CICS Web Support - CWS, a component within CICS. The system is Web-enabled thus reducing training costs and increasing efficiency and this technology replaces the use of expensive Emulator Software.
Manage Mainframe Environment providing a system that tracked changes of hundreds of pgms among 4 separate coding environments. Setup of CICS regions, Newcopies, region stability, load module moves, debugging, COBOL, JCL, Intertest, assemble data template,
Develop web site to manage contact information, Prioritize issues, people, workloads, tasks, timelines, via Filemaker Pro 6
Skills utilized JCL, DB2, CICS, SAS, BMS, MS-Office, Filemaker Pro 6, XML, XSL, HTML, JavaScript, Perl, COBOL

Confidential

Project Leader

FTE

Reliability Reporting Aircraft Reliability Component Reliability Data mining and analysis of terradata DB2 database, utilizing SAS / DB2 / COBOL / MARK IV / COGNOS / UNIX / PowerPlay Develop 3 dimensional reports cubes with graphs, for senior management to identify trends and problems with aircraft and parts. AMIS Aircraft Maintenance Information Systems COBOL II/ DB2 / JCL maintenance performed
Provided hands-on project schedule management using MS-Project for all projects, and designed queries, reports, and graphics, moving project data to EXCEL to show staffing requirements, task status.
A.I.R. Airplane Identification Record JAVA / J2EE / DB2/ JDBC/SQLrunner/ HTML / DHTML/ UNIX Weblogic, Web site recording and displaying number of aircraft in a specified fleet along with identification numbers - Nose number, Tail Number, UA number and Serial Number.

Confidential

Senior Programmer/Analyst

Contractor

Schwab's Legacy Trading System - Capital Markets Trading
Extensive TESTING preformed - Unit, Regression, UAT, System
Skills Utilized - COBOL, CICS, JCL, DB2 SPUFI, RT, QMF , DATACOM, SYNCSORT, NT
XPEDITER, FILE-AID, STARTOOL, COMPAREX, PDX, INFO/MAN, MS-OFFICE

Confidential

Senior Programmer/Analyst

Contractor

CSS Customer Services System providing a packaged GUI / HOST application for Utility Companies
GUI Visual Basic C / HOST COBOL II, DB2, CICS
Tailoring / Customization of Host code for new Utility customers
Design / code / document systems - COBOL II, DB2, CICS with extensive amounts of embedded SQL
Full support of 3rd party report writing software CSF Custom Statement Formatter - Format Letters Bills to Utilities Customers
Full life cycle of application Development, Testing, Implementation, Support

Confidential

Project Leader

Contractor

Project Manger Team on Year 2000 Conversion at Mobil Oil
Responsible for management, staffing, and budget for 30 programmers, performing project cost estimating, project budgeting, earned value performance analysis, project baseline reporting.
Responsible for forming special PC application team EUA End User Applications
Constant communication between EDS, Mobil headquarters Fairfax, Mobil international, including Europe, Middle East, and South America, keeping everyone up to date on progress, project plans, deadlines, etc.

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