SUMMARY:

Senior - Level IT Management ProfessionalOffering extensive hands-on background and domestic/international management experience in Information Technology and Program Management at a senior management level

PROFILE SUMMARY:

Experienced and results-focused Senior professional with extensive hands-on experience and proven track record in handling major global solutions delivered according to CMMi Level 5 standards using teams across geographies and multiple time zones. Noted as exceptionally well organized individual - demonstrating self-motivation, creativity, initiative, and inspiration toward team members to achieve their potentials while working toward common goals. Consummate professional who promotes working environment procedures conducive to improving productivity, increasing efficiency, enhancing quality, and strengthening financial results. Leader professional who fosters an atmosphere of open, direct communication and team cohesiveness to elevate organizational productivity and efficiency. Talented in formulating and conveying professional vision to personnel as well as in effectively matching the message to the audience. Extensive experience in building PMO’s implement processes & track multiple programs. Prioritize the projects/programs using PPM tools. Expert in providing global solutions using global delivery model.

AREAS OF EXPERTISE:

• Outsourcing Strategy
• Business Development
• Standards - CMM Level 5
• IT Consulting and Mentoring
• Problem Resolution and Analysis
• Relationship/Account Management
• Process and Performance Improvement
• Project Strategies Development and Negotiation
• Application Development Management
• Cross Functional Team Management
• Resource Planning and Forecasting
• Communication and Coordination
• Program/Delivery Management
• Enterprise Risk management
• IT Cost reduction strategies
• IT Governance & roadmaps
• Total Quality Management
• Change Management
• Vendor Management
• Financial Reporting

TECHNOLOGY SNAPSHOT:

Databases: ER-Diagram, Data modeling, Oracle 10g/9i/8i, SQL

Analytical Applications: Financial Reporting, Retail banking analytics, balanced score card, OFSA, BI

IT Architecture: Service Oriented Architecture (SOA), Application Integration architecture,RAC migrations & new builds

Testing Products: Mercury Interactive (WinRunner, Load Runner)

ERP/Portal: Oracle Applications, PeopleSoft HRMS and financials, Weblogic Portal

Software Project Methods: Waterfall Model, PIMBOK, AIM, Agile, CMMi Level 5, PPM tools

Operating Systems: UNIX, Windows 2000/XP/NT

Others: MS Word, Excel Powerpoint,Visio, MS Project, C, C++, AWK, SHELL, Data integration& Migration, EMC & SAN solutions

EXPERIENCE:

Confidential

Program Manager/ PMO consultant

Responsibilities:

• Responsible for all the financial plans, budgeting, resource bottom up planning, forecasting for all the programs
• Bring in best PMO practices & processes.
• Resource onboarding co-ordination.
• Generate all senior management reports & present it.
• Work with PM's to make sure all the deliverables are complete on time, especially the regulatory compliance commitments.
• Built robust program governance.

Confidential, New York, NY

Op Risk PMO consultant

Responsibilities:

• Conduct thorough analysis of the old tool.
• Fit gap analysis of old system & document transformation methodology.
• Cost analysis & budget forecasting for the program.
• Create templates for RAID logs & RAG reporting.
• Follow PRCAL model to identify the risk issues & come up with the action plans.
• Work with technology to identify the new platform & feasibility of technology solution
• Produce reports, presentations to Senior management.

Methodology: Waterfall /Agile.

Program Manager

Confidential, New Jersey

Responsibilities:

• Maintain program budget, internal processes changes & oversee different project tracks.
• Provide leadership & governance to project teams.
• Regular status reporting to stakeholders.
• Co-ordinate & collaborate with company's internal teams & external vendor teams.
• Making sure that, the portal build initiative meets business drivers.
• Maintain program budget & manage different project tracks.
• Provide oversight, governance & leadership to onsite & offshore project teams.
• Maintain RAID logs & summarize the action plans & risk mitigation plans to stakeholders in weekly status reporting.
• Worked with citi's management to build a plan to better utilize the resources of vendor & Citi teams.
• Create a process map to streamline delivery of services.
• Worked closely with Citi product engineering team strategize & provide support to implement automation tool for code deployments, which would increase efficiency.
• Worked extensively on utilizing SharePoint as the document repository & incident tracking.
• Built a governance structure to manage the daily work streams of the company.
• Created strategies for business development.
• Junior consultant's training & placement assistance.
• Companywide software & hardware transformation initiative leadership & implementation.
• Created business strategies for budgeting & forecasting.

Trade Risk Consultant Program Manager

Confidential, New York, NY

Responsibilities:

• Administered end to end release management of compliance programs involving implementation of Basel II & Basel III Dodd Frank, including other trade risk regulatory implementations partnering with Credit, Market other risk teams.
• Implemented the data standards to comply with Basel calculations using ETL tools Such as Informatica.
• Provided data analytics support for Credit, market & op risk teams.
• Used SharePoint as the document repository & issue tacking.
• Worked closely with Datawarehousing group to enforce data integrity using Informatica to comply with Basel standards.
• Aligned group process improvements with enterprise PMO process merge/improvement initiative.
• Worked extensively with JIRA to track projects.

Methodology: Waterfall /Agile

Strategy Consultant

Confidential, New Jersey

Responsibilities:

• After Analyzing the existing solutions, came up with strategic roadmap solution to track & manage infrastructure resources by partnering with IBM & EMC service providers using SQL Server Database & SharePoint.
• Sought out by top management for superior analytical ability and initiative in providing support to existing resource management system.
• Worked closely with Confidential business owners to define & roadmap support structures to support MetLife's dental insurance business.
• Played critical role in negotiations; developed infrastructure to exceed MetLife’s requirements for infrastructure roadmap and improvements, technological concepts, and vendor relationships.
• Built a governance structure & introduced new processes to manage accountability, escalations regular reporting in data centers.

Outsourcing Advisory Consultant

Confidential

Responsibilities:

• Analyzed the client requirements, designed an efficient model using onsite & offshore resources.
• Provided services in creation of RFP/RFI, evaluated the vendor RFP/RFI response, managed Vendor evaluation process and complex contract negotiations.

Business Manager

Confidential

Responsibilities:

• Maximized revenue growth by initiating and developing new opportunities with existing and new clients and by working closely with cross functional marketing teams. Participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Lead a team to implement a solution to integrate mail order delivery systems & processes to a major healthcare insurance company mainstream business. Worked with Business & IT leaders from various departments such as accounting, treasury, IT architecture & other IT teams. The initiative was to integrate Account payables, Account receivables, Billing & prescription mail order delivery.
• Leveraged Infosys’ reputation by building program teams using onsite/offshore model and by delivering Oracle financials & supply chain global solutions.
• Aligned with client’s PMO group to run & track multiple projects at the program level.
• Improved work efficiencies by managing program plans, risks, budgets and relationships with key stakeholders.
• Initiated & delivered Aetna’s mail order delivery initiative based on Oracle ERP; worked with multiple vendors &included right mix of onsite & offshore resources, bringing in significant revenue to Infosys & reduction of OPEX to Aetna.
• Streamlined business functions that served the customer better at Verizon by delivering PeopleSoft & oracle financials solution for Global integration aimed at cost reduction.
• Undertook major end to end logistics program at Hitachi Data Systems that transformed the way the volume channel business support systems using Oracle R12 native features and enhancements to support the global financial reporting and other interfaces.
• Undertook large enterprise transformation program which include business process management, IT strategy, data governance standards, Organizational change management & Enterprise evaluation of Business risk & technology risk arising out of the transformation.

Senior Manager

Confidential

Responsibilities:

• Recognized and commended by the upper management for consistently realizing Confidential ’s business goals through efficient management of the Confidential IT Global Financial Services and Confidential financial services group and through development of strategic IT solution.
• Initiated and delivered multiple business application solutions using the right technology & resource strategy of external consultants and internal resources.
• Designed & implemented Sourcing processes to deal with external outsourcing vendors. Negotiated complex contracts which involved various pricing models& conditions. Managed vendors & their resources during implementations.
• Delivered global program of Confidential ’s financial reporting transformation using 70 resources across the globe with budget of $40 MM. The solution was implemented in Asia, Europe, USA& Latin America.
• Provided support to Confidential ’s business to improvise the end customer satisfaction by using proper technology.
• Built PMO for our group & aligned with enterprise PMO group & used PPM tools extensively to prioritize and build project execution schedules for given calendar year.
• Implemented SOX compliance standards.
• Managed and delivered business application solutions using the right technology in the areas of Procure to Pay, Oracle Quote to collect, Oracle cash management Hyperion Budgeting and Planning Oracle Leasing and Lending applications.

Oracle Apps Practice Head

Confidential, New York

Responsibilities:

• Led Oracle Apps Practices for a company better known for its core banking product FLEXCUBE and Credit risk analytical tool Reveleus, which is now part of ORACLE family of companies.
• Working closely with sales team, Participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Provided consulting and other solution services in Banking and Capital Markets space.
• Started and managed the Oracle Application Practice with over 150 resources across the globe with group budget of $10MM.
• Delivered efficient solutions to Fortune 100 clients using Oracle financials (GL, AR, AP,), Oracle HR & Payroll.
• Managed large global programs with cross functions teams delivering Datawarehousing solutions.
• Effectively utilized practice and program budgets and adhered to best practices to drive excellence.
• Major Clients include: Blackrock, Citibank, State Street, Bank of Bahrain, and a lot more.

Development Manager, e-solutions

Confidential, New York

Responsibilities:

• Initiated and identified the business solutions which would enhance the business opportunities in Retail Banking space, which included private banking, card services, Mortgage & lending services, Treasury Services & general banking.
• Supported Reduction of OPEX by introducing new processes to enhance the service delivery, remove redundancies & improve team & infrastructure efficiency.
• Helped enhance key business drivers by delivering and executing retail online banking portal solution to provide online banking services to chase customers, added products to help analyze the private banking customer needs & gain insight into financial and business performance at the branch level and various infrastructure projects.
• Increase business efficiency by working closely with LOB business leaders to deliver a homegrown solution to assess credit risk for mortgage customers.
• Lead a team to implement SOX compliance standards.
• Provided support having deep knowledge of UNIX & Shell scripting to implement infrastructure projects.
• Created RFI’s for outsourcing vendors and evaluated RFP response to choose proper outsourcing vendor. Negotiated proper pricing and set up the efficient outsourcing processes to manage the vendor & their resources to deliver cost efficient technology solutions to enhance business offerings.

Senior Principal Consultant

Confidential, New York

Responsibilities:

• Implemented Datawarehousing solution to American Stock Exchange to track their listed companies. Added Business intelligence layer to drill down & analyze the data using data marts.
• Implemented a large Datawarehousing solution to Sanford C Bernstein to support their analytics layer including data marts.
• Led team/worked with the clients in delivering ORACLE based solutions in the areas of Oracle Applications, Application development, UNIX, Perl, Shell scripts & PL/SQL.
• Negotiated contracts with outsourcing companies for implementation partnership.
• Delivered efficient business solutions to various fortune 100 financial houses such as Bloomberg, Confidential, American stock exchange, Chase Manhattan Bank and Commerze Bank.