IT Delivery Manager Resume Profile

IT Project Manager

Dynamic project / technical manager, from initial scope through implementation. Experienced, insightful people manager, well able to energize staff. Extensive experience in delivering technical support for financial services industry. Strong on building relationships with project stakeholders and IT colleagues. Facilitator of new technology as well as organizational and procedural change. Superb communication skills. Familiar with iterative/Agile SDLC as well as traditional PMI. Certified Scrum Master CSM . PMINYC chapter advocate. Toolkit: Word, Excel, PowerPoint, MS Project, SharePoint, HTML

Experience

Confidential

IT Delivery Manager

Project Manager focused on timely delivery of infrastructure solutions to internal clients, based upon strategic enterprise directions. Closely work with AppDev teams and Solution Architects to ensure solutions align with client priorities. Drive solutions to successful implementation. Use understanding of server, storage, database and network infrastructure together with client relationship management skills to provide effective delivery.
Lead on delivery for high profile program involving 40 apps, 100 servers, tight time lines.
Improved quality of releases by delivery of integrated test environment as per external regulatory mandate. Environment of over 30 servers across multiple tiers DB, app, web and platforms.
Reduced TCO and risk by delivery of new strategic platforms VM physical and migrating off older EOL configurations across global business lines for IB, Private Banking and Back Office.
Mobilized solutions design and implementation for Private Banking Platform Adoption program.
Rebalanced project in jeopardy for successful enterprise-wide delivery for upgrade of shared service.

Confidential

Project Manager / Consulting Fellow

Provided consulting services to a startup as a Project Manager/Analyst, developed a plan to create a Green food manufacturing plant in NYC. Translated their vision into requirements, evolving into a detailed project plan.

Confidential

IT Consultant/ Project Manager

Created IT strategies, project and program plans, process improvement, aligned technology processes with business needs, technology integration.

Confidential

Ensured service and support from infrastructure for application developers bank-wide, obtaining timely resolution of technical issues across platforms and technologies. Acted as interface between developers and systems programming staff, transforming technical information into actionable items. Ran monthly meetings for developers on UNIX, Mainframe and Wintel platforms, to serve as forum for exchange of information, voice concerns, and have issues pursued until resolution.
Improved application reliability bank-wide by spearheading conversion for 100 applications from obsolete COBOL to supported version, successfully managing multi-year effort.
Saved 3MM per year from software asset management rationalization efforts, including ascertaining overlapping functionality of products, and assisted applications in migrating.
Saved 1MM per year managing bank-wide conversion of mission-critical software tools, orchestrating vendor deliverables, e.g., developer training serving as point person between developers and vendor and ensuring problems resolved.
Executed high impact projects directly for Managing Director of division, confidential as well as technical.
Saved 1MM per year from post-merger software integration efforts on UNIX and mainframe.
Improved developer efficiency by creating internal web site in support of application developers for UNIX, Mainframe and Wintel platforms, providing both technical and procedural information.
Improved infrastructure effectiveness by initiating bank-wide monthly developer forums for UNIX and Wintel developers. Introduced new products and technologies to developers.
Increased developer productivity by writing 100 developer tips covering new functionality of products, and introducing new technology e.g., overview of web services for mainframe programmer .
Improved service delivery by recommending work flow changes, saving days to weeks for developers.

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