SUMMARY:

• Transformation Leader Champions Continuous Improvements Leading to Consistent Profits
• Passionate, energetic, and innovative Business - oriented and hands on Global Information Technology Leader with proven ability to successfully direct IT Operations and support business operations in highly complex Confidential 500 companies.
• Expertise providing executive leadership and strategic direction overseeing IT strategy,mergers and acquisitions, transformations, continuous improvements, and ERP, CRM, TPM, and Supply Chain implementations improving operating efficiencies, productivity, and revenue growth.
• Proven strategic visionary thinker, leader and business partner with demonstrated accomplishments delivering bottom-line results, reducing cost and maximizing ROI.
• Change agent with diverse expertise witha legacy of rescuing high impact projectsdeliveringoutstanding business results.
• Highly collaborative and effective communicatorable to inspire, lead by example, influence, andbuild high trust business relationshipswhile aligning processes and technology in the pursuit of business outcomes.
• Senior IT Professional with 30 years of IT experience
• 20+ years Technology Strategy, Technical Support, Software Development, and PMO experience identifying and implementing world class innovative technical and process improvements to improve the customer experience
• 15+ years Transformation, Re-engineering and Streamlining business process experience
• 15+ years Leading Change across highly matrixed organizations
• 15+ years solid Project Management experience with continuous upward movement and increasing complexity
• 20+ years CPG experience working for three Confidential 500 companies at HQ office
• 12+ years SAP Order to Cash, Sales, Distribution & Supply Chain global and large scale implementation experience leading teams up to 50 people. Including multiple Upgrades, 3 full life cycle SAP implementations
• 15+ years Mergers & Acquisitions experience. Largest $400 million dollar CPG Company
• 15+ years of Order to Cash, Sales, CRM, TPM, Distribution, Logistics, Transportation, Warehouse Management, MDM, and Demand and Supply Planning experience
• PMO Lead Accenture CAS TPM SaaS cloud implementation at Confidential in 2016 that accrued $800 million annually
• Hired at Confidential in 2013 to rescue a Salesforce CRM implementation, completed in one year, saved $400,000
• Managed SAP to Siebel CRM / TPM integration project in a phased approach over a three year period
• Pioneered the design, architecture, programmed, tested, implemented and supported a strategic enterprise-wide custom built Sales CRM / Trade Promotion Management System that tracked and accrued $90 million annually

AREAS OF STRENGTH, VALUE, AND EXPERTISE:

• Acquisitions & Transformation
• CRM / Trade Promotion Mgmt.
• Business Partnership Development
• SAP ERP Implementations
• Architecture / Operations
• Supply Chain Management
• Governance / e-Commerce
• Software Development / SDLC
• Cust/Supplier Contract Negotiation
• Project / Process Management
• Change & Risk Management
• Order to Cash, Sales & Distribution
• Strategic Planning
• Innovation / Research
• Siebel, Salesforce SFDC

PROFESSIONAL EXPERIENCE:

Confidential, White Plains, NY

Consultant - PMO Lead, Project Manager, and Advisor

Responsibilities:

• Collaborated with executive steering team, business team leads and IT leads driving strategic direction, created and executed project plans and testing plans, published weekly project communication, and managed integration for over fifty integration points.
• Drove PMO best practices creating detailed project plans to capture critical dependencies to drive projects compressed timelines. Built credibility, confidence, and trusted relationships by leading by example, providing consistent guidance, and thought leadership.
• Hired as PMO Lead to rescue and manage the implementation, drove the project to completion on time within 6 months.
• Partnered with functional business teams, IT, and Accenture to implement Accenture’s CAS TPM SaaS Cloud solution to SAP.
• Conducted workshops, requirements gathering, and fit/gap analysis to understand business requirements and architecture that needed to be built.
• Directed project planning, delivery, strategy, testing, and integration for over 50 integration points.
• Created, choreographed, and managed system integration testing and user acceptance testing plans and teams.
• Published project and escalation management weekly reporting to executive sponsors and project team to provide status, risk, and contingency plans to ensure successful timelines and execution.
• Conducted daily defect management meetings with Accenture’s offshore technical team to drive resolution and timely delivery.
• Successful go-live of system with minimal business interruption (projected savings >$25M).
• Supervised and motivated 20 senior level cross-functional employees and consultants to achieve desired results.

Confidential, Watertown, CT

Director of Information Technology

Responsibilities:

• Executive level decision maker who led IT operations spearheading strategic technology vision, leading all aspects of technology, infrastructure and application development, strategic planning, data and information management, IT security, and ongoing business support.
• Collaborated with executive team and board members on developing and executing short-term tactical and long-term strategic plans, developing value propositions, business cases, technology roadmaps, and cost effective IT innovative solutions to improve business operations, accelerate growth, and productivity.
• Built a culture of excellence based upon leading by example, building credibility and trust, driving continuous improvements, performing root cause analysis for problem elimination, and a relentless focus on customer service and innovation.
• An Executive Team member, active Board of Director’s contributor and reported directly to the CEO.
• Directed overall company vision and strategy to consolidate multiple legacy systems to rescue a failed Salesforce implementation.
• Conducted workshops, requirements gathering, and fit/gap analysis to understand business requirements and architecture that had been built.
• Directed and implemented the overall systems integration plan for the consolidation which boosted the company’s overall morale.
• Managed a staff of 7 Salesforce business analysts, IT technology specialists, and vendors to support the Salesforce implementation, system infrastructure, help desk, and day to day operations.
• Led Cameleon CPQ system integration redesign to ensure customer pricing worked efficiently and customers were invoiced accurately.
• Led the design, architecture, and implementation of strategic enterprise wide system changes to improve reporting, productivity, and efficiencies. As the Scrum Master, utilized Agile and Waterfall methodologies to deliver key system changes.
• Data governance leader who led a staff of five to cleanse, standardize, and transform customer master key fields into consistent standardized formats to improve reporting and decision making.
• Implemented an enterprise-wide disaster recovery RFP with Datto that provided real time hourly system backups to the cloud which provided business continuity, streamlined IT processes, and provided peace of mind.
• Creative innovative thinker who set IT vision, policy, regulations, system standards, and operating procedures.
• Visionary leader working closely with business partners driving consolidation, continuous improvements, simplification, and standardization to improve operations, integration, transparency, and efficiencies.
• Change agent and passionate leader capable of inspiring his team and evangelizing across the business building effective relationships, breaking down barriers and delivering results to meet business objectives.
• Reduced IT costs and support by $20,000 annually by consolidating two e-Commerce solutions which streamlined business processes and operations, improved call center efficiencies, and consolidated master data.
• Saved $7,000 annually, implemented a global printer and copier strategy at all site locations which standardizing printer support, minimized risk, and improved operations.
• Executed a vendor selection process to replace 25 servers which inhibited development of document scanning and management, thin client rollout, e-Commerce replacement and a systems backbone for an ERP system.
• Managed a vendor selection process to implement a document scanning and management solution to eliminate monthly storage fees of $24,000 for over 2 million documents annually, streamline business processes, increase productivity and efficiencies and reduce two staff positions.

Confidential, Southbury, CT

Senior Consultant / Project Manager Materials Management / Data Governance Leader

Responsibilities:

• Senior consultant / project manager for the materials management solutions team responsible for tripling data standardization productivity, increasing efficiencies, raising profits and enhancing position in the market place by utilizing technology to automate and stream line business processes.
• Data management and data governance leader responsible for developing strategic vision and clearly articulating that vision into realistic goals and implementing that vision for their enterprise maintenance repair and operations data management team.
• Accountable for running day to day operations, setting strategic direction, developing and implementing best-practice data management solutions.
• Manage a staff of seven material engineers and technology specialists including an offshore team to cleanse, standardize and transform item master records into a consistent standardized format.
• Proven skills in engagement management, writing and presenting SOW’s, managing the delivery of services and recruitment of key staff.
• Partnered the management team to assess and integrate acquisition. Acquisition project leader who partnered with business units to transform, standardize and integrate newly acquired company and roll out software solution to clients.
• SAP and Maximo engagement and project manager partnering with Confidential 500 companies to standardize their MRO spare parts data and implement web based inventory optimization software solutions that saved clients millions of dollars by decreasing their MRO spare parts inventories by 20-30%.
• Responsible for standardizing clients MRO spare part descriptions to enable parts to be easily searchable and eliminated duplicates while building their data foundation for bill of materials, inventory and plant maintenance processes.
• Recommended and implemented utilizing Agile and Waterfall Scrum methodologies 20+ changes utilizing automation and technology to transform, standardize, and re-engineer materials management business processes improving efficiencies, productivity, and profit margins. Promoted to manager of the materials management solutions team after 9 months.

Confidential, New Britain, CT

IT Project Manager

Responsibilities:

• Persistent confident leader who drove milestones to meet aggressive deadlines.
• Managed a staff of 25 business analysts and technology specialists, including 5 offshore to transform, redesign, enhance, configure, test, implement, and support SAP ERP implementation.
• Developed world class technology and pioneered the creation of the global Order to Cash, Sales, Distribution and Demand & Supply Planning enterprise-wide IT strategy, architecture, processes, procedures and standards to drive operations to best-in-class performance levels. Utilized Six Sigma and Lean technologies to drive efficiencies. Member of the PMO and Data Governance Teams.
• Played key role in vendor RFP selection process and developed a Global COE SAP systems platform to consolidate over 70 different system platforms to increase transparency across all process areas, reduce working capital, increase return on capital, and implement an easily scalable systems platform.
• Partnered with business leaders to identify future business capabilities, developed value propositions, business cases, identified technology solutions and roadmaps that matched their long term goals.
• Developed strategic vision for the enterprise master data team and implemented a global master data strategy to improve quality by 30%, reduce month end close activities by one day, and reduce integration issues by 20%.
• Architected, re-designed, and implemented a global middleware EDI mapping strategy between Sterling Commerce and SAP ECC6.0 that standardized the way data was mapped, integrated, and changed to increase productivity by 10%.
• Led Demand and Supply Planning redesign and architecture to create a flexible global solution that significantly improved business continuity, modeling, planning, and forecasting which saved 4-5 work days per month.
• Pioneered design, product research and selection, architecture and implementation for the global strategy including: output forms, standardized laser and high speed thermal transfer printers, standardized label design software and a standard trip manifesting system.
• Directed the Realization Phase of the Global COE SAP IT Order to Cash, Sales & Distribution Team, and managing 100 RICEF, all third party integration systems, and software development.
• Streamlined E-Commerce EDI integration for EDI 850 Purchase Order, EDI 855 Order Acknowledgement, EDI 856 ASN, EDI 810 Invoice, third party Freight Payment process and EDI 810 for Customs.
• Leveraged off-shore and on-site contract labor to reduce costs by 25% and improve turn around service.

Confidential, Greenwich, CT

Globe SAP Stream Lead

Responsibilities:

• Manage Customer Service, Accounts Receivable, Credit, Sales and Transportation core business applications for NWNA Retail business units integrating with the worldwide $275 Million Confidential Globe SAP Project, the largest SAP IT Project in the world.
• Integrated NWNA current SAP System with the Confidential SAP Globe Template which included analyzing worldwide business processes, identifying gaps, managing: change impacts, enhancements, software development, multiple iterations of end - to-end business process testing, training plan and cut over processes.
• Member of the PMO and Data Governance teams.
• Tasks included strategic planning, vendor selection, customer site visits, software and hardware research, demonstration and selection, architecture, configure software, consolidate business processes, end-to-end testing, training, cut over simulation and go live preparation.
• Recruited, mentored and directed a staff of 30+ professionals consisting of Technology Specialists, Business Analysts and Subject Matter Experts to re-design, transform, implement, enhance, configure, test and support the SAP ERP implementation.
• Partnered with vendors and business partners to identify and articulate future business capabilities, researched technology solutions, established technology roadmaps and drove innovative solutions to improve business operations and the bottom line.

SAP - IT Project Manager

Confidential

Responsibilities:

• Dedicated and passionate information technology leader managing SAP EDI, Order to Cash, Sales, Distribution, and Transportation core business applications for NWNA Retail business units, delivering world class service and contributing to corporate growth, profitability, and productivity. In partnership with the business unit and cross functional area leaders, strategized, prioritized, architected, and integrated key customer projects including retail giants.
• Recruited, mentored, and led 7 technology specialists, facilitating leadership in change management, systems design, and best practices in software development.
• Directed the overall enterprise data strategy for the customer and material master, customer and material hierarchy, and assisted in developing and implementing business unit data quality strategies to ensure quality and consistency.
• Utilized Six Sigma and Lean technologies to drive efficiencies.
• Created world class streamlined and automated Order to Cash and Logistics business processes that improved business operations and increased customer satisfaction, growth, productivity, revenues, profits, and efficiencies.
• Directed the SAP upgrade from release 3.1H to 4.6B using ASAP methodology for the Sales and Distribution module (Order Processing, Sales, Shipping, Billing, Transportation, Accounts Receivable, Credit, Deductions).
• PMO Leader and Scrum Master directing the management, strategic development, and deployment of mission critical strategic enterprise-wide software development projects teaming with cross functional resources that improved operations, quality, growth, efficiencies, productivity, profits, and revenues.
• Directed, re-engineered, and implemented a $400 million acquisition which streamlined EDI processes, business processes, operations, month end closing processes, and reporting.
• Saved $400,000 through the design and implementation of the EDI820 Payment Advice integrating and automating cash payments, which automated an intense manual process improving customer satisfaction and reducing keystroke errors by 30%.
• SAP product architect who lead and drove the SAP implementation strategy from solution architecture through delivery and supporting sustained operations.
• Directed the overall enterprise data strategy for the customer master, material master, customer hierarchy, and material hierarchy and assisted in developing and implementing business unit data quality strategies to ensure quality and consistency.
• Designed, developed and implemented a custom Dock and Yard Management solution with automated communication alerts that reduced compliance fines by $250,000 and increased on time deliveries by 25%. SAP utilized as their Prototype.
• Eliminated non-compliance fines of $100,000 by designing, architecting, and implementing an enterprise-wide EDI856 ASN project to meet customer requirements.
• Directed, architected, and implemented a national Proof of Delivery project to replace all BOL track printers with LaserJet printers utilizing IXOS functionality to scan the BOL automatically into SAP, improving deduction management and carrier KPI reporting and reducing carrier freight payments by $250,000.
• Implemented streamlined and automated processes to achieve significant operational efficiencies, cycle time reductions, increased fulfillment rates while reducing inventory levels and cost savings in order processing, distribution, and warehouse functions which enabled the business units to absorb 30+% yearly growth rates without adding significant head count.
• Directed the design and development of key infrastructure strategies and implemented multiple projects that improved customer satisfaction and compliance with stringent customer requirements (RFID Analytics, ASN Automation, Siebel Trade Promotion Management, Global Data Synchronization, Auto Cash Application and others).
• Implemented, streamlined and automated processes in order processing, supply chain management, logistics, trade promotion management, deduction management and accounts receivable to improve cycle time, month end close, DSO, order exceptions and increase fulfillment rates while reducing overall inventory levels.