Career Overview

• System architect adept at designing, implementing, customizing, upgrading and managing complex heterogeneous enterprise class IT infrastructures focusing on process-driven methodologies that can be repetitively used and improved upon.
• Qualifications, Certifications Accreditations
• VMware Certified Professional VCP 4
• VMware Sales Professional VSP 4/5
• VMware Technical Sales Professional VTSP 4
• NetApp Certified Data Management Administrator NCDA
• NetApp Certified Implementation Engineer NCIE
• NetApp Accredited Sales Professional NASP
• NetApp Accredited Storage Architect Program NASAP
• Microsoft Certified Professional
• Strong analytical skills
• Technical help desk experience
• Expert in Microsoft server and client operating systems
• Proficiency in TCP/IP protocols
• SQL expert in both query and bulk data load/unload
• Vmware Vsphere 4.x, 5.x ESX/ESXi
• Unix/Linux administration and scripting
• Powershell
• Vbscript
• Windows command line batch
• JavaScript client side HTML scripting
• Optimization and performance tuning
• Excellent problem solving skills
• Disaster recovery planning and design
• Database administration expertise MS SQL, Oracle, Informix

Work Experience

Confidential

Presales Engineer

• Provided presales and postsales support for systems integrator.
• Designed internal corporate cloud data center solutions using HP and EMC SAN storage, VMware virtualization, and HP servers.
• Provided postsales technical implementation services, which includes servers, VMware, HP 3Par, Active Directory, and Windows.
• Wrote project implementation plans and diagrams, and user documentation
• Used Powershell to drive automated data collection for professional services engagements.

Confidential

Systems Administrator

• Provided 3rd shift systems administration and troubleshooting a large scale complex environment for a Fortune 500 organization consisting of both physical and virtual servers over 1,000 VMs .
• Deployed servers as either physical or virtual machines
• Installed operating system, operating system and security patches, and installed appropriate third party software
• Ensured that configuration meets client standards
• Met time and quality service level agreements for incoming incident in trouble ticketing solution Remedy.
• Updated infrastructure documentation in 3 separate systems Lotus Notes, Remedy, and third home grown Web portal .

Confidential

• Taught 3 sections of Introduction to Computer Science to approximately 60 first year college students.
• Covered topics included: web searching relying mostly upon verifiable sources of information algorithms and debugging implementing a simple function cash register application in HTML and JavaScript which contained multiple input types and calculations revisiting the cash register application and implementing it in Excel with data validation and formulas.

Confidential

Taught 1 class DLP105 Keyboarding and Introduction to Microsoft Word 2010 .

Confidential

Taught 3 classes including NETW150 Switching Routing , NETW200 Windows Server 2008 , and NETW240 Network Security .

Confidential

• Provided various IT services for small businesses, and non-profit organizations
• Installed and configured servers, backup solutions, networked printing solutions
• Wrote automation scripts to ease IT burden of small businesses
• Taught end users on how to use: Microsoft Office Audacity WordPress and Paint.NET

Confidential

Applications Engineer

• Provided presales and postsales support for value added reseller.
• Designed internal corporate cloud data center solutions using NetApp SAN storage, VMware virtualization, and Cisco/HP servers.
• Wrote statements of work for professional services consulting for sales proposals
• Provided postsales technical implementation services, which includes servers, VMware, NetApp, Active Directory, and Windows.
• Achieved technical certifications in NetApp NCIE , and updated sales accreditations for NetApp and VMware.
• Wrote project implementation plans and diagrams.
• Used Vbscript and Powershell to drive automated data collection for professional services engagements.
• Implemented scheduled snapshots via NetApp SnapManager.
• Used Autotask ticketing system to track and manage work.

Confidential

Solutions Engineer

• Provided presales and postsales support for regional sales staff.
• Designed internal corporate cloud data center solutions using NetApp SAN storage, Dell EqualLogic storage, VMware virtualization, and Dell/HP servers.
• Achieved accreditation as a sales and presales consultant in NetApp, Dell servers and SAN storage, VMware, and Symantec
• Achieved technical certifications in NetApp NCDA , VMware VCP , Symantec, and IBM Servers
• Engaged with customers with VMware Capacity Planner assessment data collection and reporting.
• Installed and implemented NetApp and EqualLogic SAN storage arrays in VMware Vsphere clustered environments.
• Wrote project implementation plans and diagrams.
• Used VB scripts, Powershell and Windows Scripting Host for automated processes around technology assessments and deployments.

Confidential

Information Technology Specialist

• Acted as primary technical resource for Enterprise Content Management sales force in Upstate NY and New England
• Qualified business opportunities to focus sales efforts on valid opportunities.
• Determined and analyzed customer needs
• Crafted solutions from a broad range of ECM software products and selected one that best matched the customer needs
• Provided domain expertise in the preparation and writing of proposals in response to customer RFPs.
• Presented technical content to customer
• Designed highly available production environments for IBM ECM software.
• Used VMware Workstation to design and manage virtual machine demos of ECM software including: IBM FileNet P8 Content Manager, IBM FileNet P8 Business Process Manager, IBM Content Manager, IBM eDiscovery Manager, IBM Content Manager OnDemand, IBM eDiscovery Analyzer, IBM Content Collector for Email, IBM Content Collector for Filesystems

Confidential

Technical Client Consultant

• Acted as primary technical resource for public sector sales force, and the primary technical contact to the customer throughout the sales process.
• Designed solutions that would allow customers to deploy their own internal cloud providing services to their end users.
• Trained and became sales qualified for: a Proliant x86 servers for Windows, Linux b Itanium servers for HP-UX, OpenVMS, Windows64, Linux64 c Storage Area Networks Networked Attached Storages, fiber channel storage networks, tape libraries and automation, backup and restore solutions, disaster recovery / business continuity planning, storage management software.
• Performed sales tasks to meet sales quota bearing sales position.
• Won company wide sales awards for both 2001 and 2007 sales.
• Used scripting to collect WMI data to determine technical requirements.
• Designed solutions for Windows stand alone and clustered , Unix, Linux, VMware, and Active Directory.
• Wrote project implementation plans and created architecture diagrams.

Confidential

Associate Vice President Information Technology / Database Administrator

• Held senior IT role in determining the future enterprise wide technical architecture for firm.
• Was responsible for: a Y2K compliance and remediation b information security c service levels d cross platform integration and supportability.
• Implemented Storage Area Network solution using Compaq ESA12000 in a Solaris environment after exhaustive analysis of SAN alternatives
• Held technical lead role in managing several database servers: Informix running on Solaris and Microsoft SQL Server running on Windows Server product family.
• Ensured data integrity of nightly batch data feed from brokerage service provider. Managed and troubleshot environment comprised of: automated file transfer approx 50 daily Unix shell scripts and compiled programs meant to parse and load data from files into the database SQL extracts which would be transferred and loaded into smaller data mart application.
• Managed staff of 11: 1 junior DBA, 2 Unix system administrators, and 2 Novell/NT system administrators, 1 Lotus Notes administrator, 5 desktop support technicians
• Wrote systems documentation and standards