SUMMARY

• I am passionate about agile, being a servant leader. I have an intellectual curiosity with a positive approach. I’m a well - organized high energy facilitator with excellent verbal and written communication skills. As a self-directed professional I encourage innovation and improvement.
• I help teams maintain velocity and become self-organized. I possess extensive experience developing advanced enterprise systems, coaching, planning, problem solving, designing, organizational skills, engineering operations, requirements and agile methodologies.

TECHNICAL SKILLS

Strong Project Management skills: control pieces high level, boss of project, removal of risks, constraints to move forward

Intermediate MS Office: (Word, Excel (vLookup, Pivot Tables, Sales Reports) Project, Power Point) Visio & Access, 70 wpm

Agile Methodology: Scrum Master (sprint planning/groom backlog, retrospect, user stories, story workshops)

Excellent collaboration with customer: High interest in customer satisfaction and improving the customer experience

JIRA/Confluence: Quality Center, Rational Clear Quest, TFS Team Foundation Server, Team Companion, Rational Suite

NGS Doc Tool: XML, HTML, Selenium, SQL, RealEC (LOS/Loan Origination) Title Edge/Editor, SIMON & SDLC concepts, CSM

PROFESSIONAL EXPERIENCE

Confidential

Product Owner/Scrum Master

Responsibilities:

• Product Owner of scope/designated designs. Collaborative communication across all team
• Collaborate with stakeholders, team, development, and maintained detailed tasks and milestones.
• Ensure project requirements clearly documented and understood by stakeholders and IT resources.
• Owned the financial batch module for A/R and A/P within the Supervisor application.
• Set customer expectations, liaison with IT and Program Management on solutions, defects/enhancements
• Collaborate with Developers on customers enhancement requested for Web Based/Mobile apps
• Facilitated scrum meetings, lead 2 Week Sprints - average 25-40 JIRA tickets per Sprint.
• Facilitated retrospect (lessons learned) meetings. Updated backlog and action due dates to implement.
• Maintain Sprint health, via issue escalation and roadblock resolution. Minimize mid-sprint surprises.
• Facilitate high level communication and coordination with teams to ensure the highest level of project collaboration and transparency. Managed sprint planning, estimating, story points, and sprint reviews demos.
• Communicate with Development Team, Product Owners to maintain sprint health and remove roadblocks
• Process improvement - Integrated PCVS Tracking 2000+ backlog tickets moved into JIRA Sprints. Risk Assessment
• Open communications with stakeholders, vendors and IT resources for updated status of multiple projects
• Transparency. Responsible for communicating UAT, Demos, Instructor-led training and documenting T3

Confidential

Project Mgr/PO/Sr. Business Analyst

Responsibilities:

• Designed, implemented & deployed FA Rate Calculator application. Extraordinary attention to detail.
• Responsible for analyzing requirements, performing configurations, coordinating testing activities and deploy.
• Accurately maintained calculations for the FA accounting system. Validate appropriate bookkeeping totals.
• Updated requirements, related workflows, project documentation and diagrams were archived.
• Maintain ongoing production support lifecycle while simultaneously working on multiple small/large scale technical projects/applications. Hands-on experience working with web technologies and web projects
• Create user stories, validate, execute enhancement requests, demo user acceptance via JIRA
• Developed project scope, prioritized product backlog & designated designs for our Web based application
• Close partnership setting customer expectations, collaborating with teams on defects and enhancements, documenting high-level & detailed designs, XML review, and coding implementation. SQL Queries etc.
• Managed UAT with Stakeholders, coordinated approval and deployment of build releases to Production.

Confidential

Project Manager/Product Owner

Responsibilities:

• Managed company’s Title Edge & Title Editor applications, IT/business processes, and operating systems at a level necessary to access the risks. Mentoring team in a positive light. Facilitated daily scrum meetings.
• Tracked via MS Project and proprietary software of all new and existing clients receiving product
• Reviewed IT/Business procedures & internal controls and made backlog grooming recommendations.
• Responsible for sprint planning, prioritized product backlog and coordinating scrum team 8 members on all aspects of the product certification related to the Data Trace, Title Point (title chains, tax searches, deeds of trust, etc) OCR, Title & Escrow processing & Real Estate valuation.
• Excellent communications with customer, stakeholder, and team relationships. Including interviews & hiring
• Collaborate with multiple teams on defects/enhancements to ensure better usability and user experience.
• Utilizing agile approach, working with Stakeholders to set the direction of the systems development life cycle process and improvement activities in order to increase our customer’s satisfaction and business value.
• Access and Review data from Court Records, Tax Records, Starter, MLS Appraisal documentation for OCR input.

Confidential

Project Manager

Responsibilities:

• Managed multiple applications -EDMS (Electronic Document Management Systems) apps were SIMON & NGS
• Gave performance evaluations to my 8 FTE direct reports. Responsible for the hiring resources & reviews.
• Daily tracking of projects using Test Director/Clear Quest/Team Foundation Server- TFS.
• Develop Project scope for both software systems, provide level of effort estimation based on SOW
• Highly adaptable to change. I have excellent cross functional team and customer relationships
• Continuous design improvements, create, shared, reviewed, implement, validated with Stakeholders & Team.
• Coordinated mapping of Data Migration of 10,000 tickets from Test Director to Clear Quest.
• Software platforms varied: for internet/e-Commerce solutions Java, C# and .NET technologies were employed, middle-tiers utilized IBM WebSphere and the backend ran on DB2, and Oracle.
• Joint cost/benefit analysis with IT Director to develop budget plan and track expenses to ensure the budget goals are maintained for project resources.
• Budget management. Payoff, Banking, RESPA, HUD etc.
• Daily design review with Stakeholders & Title Administration for NGS & SIMON creating Business Requirements
• Daily Scrum (stakeholders, project managers, dev team, quality assurance & document team)
• Created Statement of Work, scope changes, project tasks, schedule updates, UAT and regression validation.
• Research, review and test validate Business Requirements. Validate test cases/scripts, performance, regression.
• Risk Assessments, Team Lead planning, coordinating, communicating, reporting and decision making.
• Identify recruited resources for 1500 complex Escrow & Title Document tests on Application serving over 6,000 users.
• Created/validated change requirements/enhancements for SIMON Application. Coaching & Training entire team.
• Installations, technical support, and troubleshoot expert, and supported application admin
• Data Cleansing during deployments. Corrections of corrupted data, modifying or deletion when necessary.
• Trained over 200 employees/customers on SIMON. WebEx, GoToMeeting, Demos, UAT, DB2, DB3, Toad, SQL
• Implemented deployments, installations, updated backlog, release notes, user guides and eLearning scripts