SUMMARY:

• 14+ years of experience in IT and Engineering service industries with strong knowledge in PLM implementation with a Post - Graduation Engineering degree in Product Design & PLM.
• Key skills - PLM Techno functional & domain consultant with Project Management and PMO experience.
• Currently working for an Automotive Major in USA as a Program Manager for PLM & Engineering Enhancements & Support project.
• Have 7+ years of multinational Project Management experience of managing both Onsite and offshore teams at various accounts including US, UK, Europe and India.
• Project Management - Agile-Scrum, Kanban, Waterfall methodologies and Managed Services for Production Support with GDM (Global Delivery Model) based delivery.
• Have been through all the stages of software development lifecycle, right from requirement analysis to development, testing and deployment and production support. Also involved in defining, developing and implementing outsourcing strategies and engagement model development.

KEY DOMAIN AND TECHNICAL KNOWLEDGE:

Domain: Aviation, Hi-Tech, Automotive (Commercial Vehicles and Motorcycles), Semiconductor, Medical Devices and Healthcare, Retail, Food and Beverage, Chemicals & Fertilizers and Industrial Valves

Technical: Java, J2EE, JSP, Servlets, Web Technologies, eMatrix Development tools like ADK, AEF, UI3, JPO, MQL, TCL, Configurable UI Components, All major centrals and CAD integration, Windchill PDM Link 9.0, Teamcenter Systems Engineering. Agile PLM Configuration and administration.

PLM/PDM Packages: Enovia V6, Agile PLM 9.3.3 (PC & PG&C, PQM), Windchill PDM Link 9.1, FlexPLM 7.0, VPM, Pro Intralink, Team Center Systems Engineering, Formula Specification System - Product Vision 5.0, Accolade 8.0. Also validated Teamcenter Engineering and SAP PLM solutions for recommending the PLM packages for client.

PROFESSIONAL EXPERIENCE:

Confidential

PLM Consultant/ Solution Architect/ Manager

Responsibilities:

• Apply cross-functional knowledge of Engineering, Supply Chain, and Service processes, into PLM tool capability to deliver effective solutions, bringing NPI cycle time improvements & downstream productivity
• Analyze business problems & requirements to provide solutions for PLM Change Management, XBOM Management, Configuration, and Version and release management process.
• Develop and drive the upcoming initiatives and process changes
• Represent the PLM team as a subject matter expert and thought leader for providing guidance to requesters and program teams
• Provide leadership and drive execution of key data programs including acquisition and divestitures, simplification, and data migration initiatives
• Provide mentoring and coaching to team members, and help make key program related decisions to complex problems
• Provide quality and testing leadership through the various development and validation cycles
• Responsible for research, specification and documentation creation, acceptance testing, and support of new and existing application systems to support the business operations.
• As primary contact for assigned projects works closely with business units to identify, develop and implement techniques that will increase efficiencies and productivity.
• Coordinates closely with internal production teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements.
• Interfaces directly with clients to assess ongoing business needs and translate those needs into systems requirements.
• Involved in 5 major end to end PLM implementations for various PLM packages across domains.
• Have strong technical expertise in Enovia V6 customization with Development tools like ADK, AEF, UI3, JPO, MQL, TCL, Configurable UI Components, All major centrals and CAD integration
• Oracle Agile PLM Experience, with expertise on Configuration and customization developing process extensions, SDKs and events
• Experience in configuration and customization of Product Collaboration, PCM, PQM, PG&C Modules.
• Have strong techno-functional and Business & system analyst experience for Agile PLM, Windchill, FlexPLM and Teamcenter PLM packages. And also Product Vision for Food & Beverage Industry.
• Worked as a PLM Deployment program manager for Airbus Aviation programs for VPM, Enovia, Teamcenter, Windchill packages.
• Involved in solution architecting and data model finalizing for different PLM packages.
• Worked as a CAD Administrator for Creo & NX CAD tools for one of the major automotive major in India.
• Vast experience in identifying the gaps in process/technical solutions and implementing the best practices.
• Involved in Upgrade and Data migration activities.
• Playing a senior technical & delivery leadership role in mentoring and guiding highly technical talents.
• Client meetings with various client executives including Directors/Sr. IT Managers/IT Managers on regular/ on-going basis
• Liaise with client executives to define, develop and implement outsourcing strategies and engagement model development
• Key member and contributor to the Confidential account leadership team comprising of Delivery Manager/ Program Manager /Engagement Manager to discuss and finalize Engagement Governance and Execution Model with the client executives
• Identify and qualify new business opportunities and manage negotiations to closure
• Understanding client specific needs, submit business proposals and RFP responses, effort estimation, technical design and resource management
• Work closely with sales, global delivery team for customer specific solution and internal approvals
• Develop, submit and periodic review of yearly account development plan with senior management and leadership team and participate in strategic partnership meetings
• Grow revenue base and establish base plan for growth
• Contribute to positive client satisfaction and establish client executive relationships
• Project Management activities.
• Responsible for the quality and on-time delivery and to introduce productivity improvements in PLM Release Management.
• Responsible for the development of KPI’s Key Parameter Indicators and maintaining SLA Service Level Agreements & OLA Operational Level Agreements for the program
• Responsible to manage the multi-vendor environment, interfacing clients with both internal and external stakeholders.
• Responsible for risk management that includes identifying risks, perform quantitative and qualitative risk assessment, develop risk mitigation plans and maintain risk charter
• Act as central entry and escalation point for the customer including resolution/ solution follow up
• Identify communication needs of the stake holders and provide timely updates on status, progress, risks and publish key metrics and goals for the team
• Providing expert guidance to the team on fixing complex tickets/defects.
• Enhancements planning & execution for the existing production applications.
• Assign and review work of engineering leads, technology analysts, senior software engineers and software engineers
• Workload balancing and detailed project plans
• Provide technical and managerial leadership to both onshore and offshore team
• Publish quality metrics, team progress and devise plan to improve quality of the developed product
• Provide technical and managerial leadership to both onshore and offshore team
• Lead the innovation & process improvement team and brainstorm on ideas/solutions which will enhance the value to customer.
• Innovation, Process improvement and Strategic initiatives.

Confidential, Milwaukee, WI

Responsibilities:

• To manage, deliver enhancements & support key PLM & Engineering suite of applications and the interfaces to downstream applications on 24 x 5 for global users’ base of more than 5000.
• Managing account staff of 35+ spread across onsite and offshore through first level reportees at both managerial and technical levels with the total number of applications counting 180.

• To manage multiple projects spanning all phases of PLM implementation from business consulting, requirements gathering to development and support.
• Managing account staff of 35+ spread across onsite and offshore through first level reportees at both managerial and technical levels.
• Responsible for delivery of IT deployments for various Aircraft Program (including A350, A400M, A380, A320, ATR, SALR etc.).

Confidential, Sunnyvale, CA

Responsibilities:

• To manage, deliver projects & support key PLM (Agile) Application and the interfaces to downstream applications on 24 x 7 for global users base of more than 6000.
• Managing account staff of 11+ spread across onsite and offshore through first level reportees at both managerial and technical levels.

• To manage and support key F&B PLM applications with a user base of more than 3500.
• Managing account staff of 16+ spread across onsite and offshore through first level reportees at both managerial and technical levels to support more than 25 applications.
• Responsible for execution of Knowledge Transition activities from the previous team to Confidential team within the schedule at the time of Project take over.

Confidential, Beaverton, OR

Responsibilities:

• Managed delivery of development and testing teams for major PLM projects.
• Managed support track in Managed Services mode (sized at $5.0 Million +)
• Managing account staff of 45+ spread across onsite and offshore through first level reportees at both managerial and technical levels to support more than 30 applications.
• Responsible for execution of Knowledge Transition activities from the previous Confidential SMEs to Confidential team within the schedule at the time of Project take over.

Confidential, Beaverton, OR

Senior Business System Analyst

Responsibilities:

• Requirement Gathering & Analysis.
• Preparation of functional and technical specification document from business requirements
• Create process flow diagrams as per the new business process mapping.
• Sooner became a Subject Matter Expert for analyzing the impact on existing Production applications
• Analysis on the impact of Integration with downstream systems
• Develop use cases from requirements to cover all possible scenarios
• Identify the business critical areas and develop test strategy and the areas where the test cases can be automated.
• Facilitate User Acceptance Testing
• User Training
• As a Subject Matter Expert lead a team of analysts.

Confidential, Folsom, CA

Project Lead

Responsibilities:

• As a project lead did end to end implementation of the project (which includes Requirements gathering, analysis, technical specification, development of code, unit testing, QA testing, Deployment & post deployment support)
• Facilitate User Acceptance Testing
• User Training

Confidential

Support Lead

Responsibilities:

• As an Application Maintenance lead successfully taken over client eMatrix support operations after project kick off.
• Responsible for executing the transition program as per schedule from the previous vendor to Confidential team.
• Reporting metrics and status to both Confidential and Confidential Management.
• Overall responsible for entire support operations
• Effectively handled client engagement.
• Acted as a single point of contact for all support issues between ODC & Support team,
• Done Business Continuity Planning setup for clients.

Confidential

Module Leader

Responsibilities:

• As a Team lead, designing the integration framework and coordinating with the Onsite team in developing the framework
• Overall responsible for the DR team for the development, unit testing and deployment of DR module for CDDS solution.
• Acted as a single point of contact for all support issues between ODC for DR Module.
• Technically mentored the development team on developing the tool.