SUMMARY

• 6+ years of experience as a Scrum Master with the ability to build high performing, self - organizing teams in various domains
• Thorough understanding of Waterfall Software Development Life Cycle (SDLC) and extensive experience in implementing Agile methodology
• A visionary leader, led multiple teams to achieve their product goal
• In Depth knowledge of various Agile Frameworks like Scrum, Kanban, Scaled Agile (SAFe), LeSS, XP Engineering Practices
• Skilled in utilizing Agile work management tools like JIRA and Confluence, Azure DevOps, VersionOne, Rally
• Experienced in facilitating Scrum Ceremonies, like Daily Stand up, Sprint Planning, Refinement, Sprint Review, and Retrospective
• Sharing and transmitting passion and in-depth knowledge about Agile principles and embed them across the organization
• Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, Agile Games
• Utilizing JIRA to track and effectively communicate team velocity, burn-down charts and sprint/release progress to the team.
• Engaged and partnered with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
• Knowledgeable in guiding organizations through transition from Waterfall to Agile development
• Problem solving- difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities
• Experienced in coaching Product Owners on managing product backlog, and facilitating User story workshops
• Developing relationships, engaging and influencing stakeholders broadly, including senior leaders, to direct business outcomes
• Efficient in managing multiple projects at the same time. Excellent coordination, communication and servant leadership skills

TECHNICAL SKILLS

Agile Certifications: Certified Scrum master (CSM), Certified SAFe Scrum Master (SSM), Certified SAFe Product Owner/ Product Manager (POPM), Project Manager (PMP)

Tools: JIRA, Azure DevOps, Confluence, Rally, VersionOne, Monday, Trello

Microsoft: Microsoft Project Plan, Teams, Planner, Word, PowerPoint, Excel

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Provide thought leadership and constructive feedback to team members to help drive Agile maturity, knowledge and effective communication
• Coached and mentored other Scrum Masters, Product Owners and Developers with regards to the application of Agile practices
• Work with teams to embed and reinforce Agile practices and behaviors and ensure their maturity
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Facilitate Agile sprint ceremonies as appropriate including Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
• Model behaviors to support the organization’s transformation to a new way of working
• Utilize JIRA to track and effectively communicate team velocity, burn-down charts and sprint/release progress to the team
• Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Partner with Product Owner to prioritize work through the backlog and manage other scrum artifacts
• Identify conflict and issues with team members and other business managers, and found ways to resolve this conflict/issue so my teams remained focus on delivering on committed work
• Ensure teams manage work and priorities effectively, all team members are engaged, and all work is captured in the backlog
• Enable teams to realize their mission and objectives and deliver on their OKRs/KPIs
• Proactively manage sprint-level risks, inter-team dependencies issues and assumptions, ensuring they were identified, mitigated or escalated
• Drive members to anticipate and resolve potential blockers (e.g., resource constraints), and ensuring impediments and blockers are removed or escalated as needed
• Maintain and update team process metrics and artifacts to ensure all team members - including the Product Owner - communicate to stakeholders accurately and transparently both internally and externally
• Worked closely with designers, business analysts and software developers to turn user data into actionable user stories that influenced product and service direction
• Identify continuous improvement opportunities and best practices to progress the work of the team
• Observe and engage with individual Team members to identify opportunities to improve Agile performance and effectiveness, bringing a continuous improvement and "MVP" mindset to the Team’s backlog
• Coach senior leadership in Agile ways of working within the organization

Confidential

Scrum Master

Responsibilities:

• Drew on substantial experience working as part of Agile teams and be viewed as a subject matter expert on core Agile methodologies and ways of working across the organization
• Facilitate sprint ceremonies: Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
• Assisted Release Train Engineer (RTE) in driving the Agile Release Train (ART) to success by participating in Program Increment (PI) planning, Scrum of Scrum (SOS), and Inspect and Adapt (I&A) SAFe Ceremonies
• Partnered with PO and Agile Coach in coaching the team to identify practical ways to drive their progress and maturity
• Used data, observations, and analytical skills to proactively identify opportunities for continuous improvement in teams, developed anticipated solutions, and shared knowledge and best practices across teams
• Developed relationships of trust with team members, Product Owner, and other key stakeholders (e.g., Chapter Leads, other Scrum Masters) to advance the team's work
• Proactively and effectively communicated, persuaded, influenced, and negotiated on behalf of team in dealing with stakeholders to address interdependencies and impediments
• Displayed exceptionally high emotional intelligence and people skills to be able to understand group dynamics and not be afraid to raise issues and drive change to remove impediments from teams
• Actively curated a culture supportive of continued learning, transparency and empowerment
• Collaborated with other leaders in the Digital Products organization and the Agile Center of Excellence (e.g. Agile Coaches, Scrum Masters) to further drive organizational change
• Embedded and fostered Agile ways of working at the Team level by enabling effective teaming, and address dependencies and impediments impacting the team's work
• Proactively advised, facilitated, mentored and coached the teams

Confidential

QA Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements
• Worked with development teams to investigate, prioritize and resolve software bugs / defects based on the testing results
• Developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects
• Actively attend meetings with fellow testers and other groups to evaluate the progress and Performance of the application