Transplant Financial Coordinator Resume Burlington, MA - Hire IT People

SUMMARY

A multi - skilled professional with 10+ years of experience in Office Management and Administration, Project Coordination, Medical Insurance and Billing, Interpreting and Translation.
A detail oriented, resourceful and proactive problem-solver with excellent verbal and written communication skills recognized for high professionalism and excellent customer service.
Adept in technology and handling busy schedules of C-level executives and complex travel arrangements. Fluent in Spanish, Russian, and Ukrainian.

AREAS OF EXPERTISE

Excellent Writing, and Communication skills Word, Excel, PowerPoint, Access, Outlook
Project CoordinationProblem Solving and Strategic Planning
Complex Travel Planning G Suite, Share Point, Quickbooks, Epic,
C-Level Executive Support and Calendar ManagementExpense Management (Concur Expense System) SQL, HMTL, eClinicalworks, BT, Salesforce Organization, decision-making, multi-tasking
Spanish, English, Russian, UkrainianEvent planning
Basecamp, MS Project

PROFESSIONAL EXPERIENCE

Confidential - Burlington, MA

Transplant Financial Coordinator

Responsibilities:

Introduced e-faxing capability on the department level and proliferated this practice to other departments
Increased department revenue by promoting single case agreements and providing accurate charge analysis to ensure Cost Report and organ acquisition charges are captured properly
Decreased the department expenses by improving invoice processing, as well as removing duplicate and erroneous charges
Established contacts with several pharmaceutical companies and nation-wide laboratories to decrease the department costs and allow more patient access to hepatitis C medication
Established policies and procedures that support, promote and expedite the financial clearance process for deceased and living donor transplantation
Provided appropriate coordinated assistance and guidance for transplant candidates, donor and hepatology patients throughout the financial clearance, post-transplant phase and hepatitis C treatment

Confidential - Peabody, MA

Insurance Verification Case Manager

Responsibilities:

Increased hospital revenue and decreased the number of denied claims and rescheduled patients by accurately managing sleep study verifications, authorizations and referrals for hospitals and freestanding facilities in AZ, GA, MI, MD
Improved the department performance by training new employees on Software and State-specific insurance guidelines
Managed all aspects of complex insurance verification cases working with doctors, PAs, nurses, insurance representatives

Confidential - Swampscott, MA

After School Program Coordinator

Responsibilities:

Increased ASP revenue by 70% by restructuring and streamlining the program while renegotiating teacher’s contracts, managing ASP budget and increasing the students’ enrollment.
Improved students’ safety by collaborating with the School Administration in analyzing safety and medical needs of the students and proactively created and implemented relevant procedures
Established, carried through and executed special projects related to ASP by strategic planning and problem solving

Confidential - Tempe, AZ

Russian Interpreter

Responsibilities:

Provided high level interpretation services in a variety of fields and was recognized for excellent customer service by company management
Improved the Russian department performance and new employee training by creating Reference Documents for use by Training and Customer Support groups on Legal and Financial vocabulary

Confidential - Chandler, AZ

Medical Biller

Responsibilities:

Increased the number of paid claims by 30% by filing appeals, and credentialing with new insurances
Improved day-to-day flow by implementing several cost-cutting techniques and creating training reference materials and procedures for use by staff

Confidential - Sunnyvale, CA

Office Administrator/Executive Assistant

Responsibilities:

Successfully coordinated multiple projects, including company relocation, office equipment inventory and purchasing, in addition to organization of company’s external and internal events and meetings
Improved company efficiency by streamlining multiple billing and HR procedures, domestic and international travel arrangements as well as on-boarding orientation and training