TRAINING AND IMPLEMENTATION / PROJECT MANAGEMENT

Dynamic professional experienced in the technical training and implementation of proprietary software products. Maintained a strong industry reputation for professionalism and competence, with a proven ability to work under pressure-while meeting critical deadlines. Excellent interpersonal and communication skills with a high regard for customer service and loyalty.

SKILLS AND STRENGTHS

• Start-Up and Turnaround Microsoft Office, 2010 2007 includes Outlook PowerPoint Excel Basic Publisher and Certification Training, MCAS/MOS - Word Increase Revenue and Productivity Staff Training Supervision
• Strong Community Relations Multiple Task Management CRM and SharePoint On-Site and Virtual Trainings

PROFESSIONAL EXPERIENCE

HEALTHCARE CONSULTANT

Confidential

Administration of Comprehensive Outpatient Rehabilitation Facility. Re-establishing a new office, including the re-credentialing of the Center with CMS and AHCA and hiring Therapists and personnel. Assisting in the creation of new marketing plans and oversee company billing.

IMPLEMENTATION AND TRAINING SPECIALIST / ACCOUNT MANAGER

Confidential

Implementation, training and project management of MD Navigator Clinical EHR to Multi-Specialty Physician Practices and Clinics across the Country rated top 10 Cloud based EMRs . Implementation includes full preparation for - and assistance with obtaining - Federal Meaningful Use attestation Stimulus/Incentives . Oversee individual install projects beginning with the kick-off meeting, followed by the creation and customization of templates, and on to the outlined training sessions and official Go Live a post-implementation hand-off will follow . The ability to function independently and to work well in a team environment Trainers Programmers R D and Sales Teams . A clear understanding of the workflow of a contract and the ability to demonstrate success in deploying the contract. Training sessions are done primarily through webinars and Go To Meetings - with the occasional onsite training. Electronic Practice Management implementation and training MD Navigator - .Net . Includes Advanced Scheduler and Billing Systems - utilizing HL7 interfaces.

TRAINING SPECIALIST

Confidential

• Traveled to Veterans' Administration Medical Centers across the United States, training their Clinical and Administrative staff in the utilization of the Fee Basis Claims System - a national, proprietary software currently being used in the standardization of their Reporting and Payment processes. Worked with Site users and Management to incorporate the application's functionality into the VA's current workflow VISTA . Worked closely with the Fee and Health Information Management Departments, Business Implementation Office, Network VISN Representatives and Utilization Review Nursing Departments. Communicated all technical problems to the Technical Support teams both at the Hospitals and at Document Storage Systems. Contributed to training reports and participated in pre-call conferences with clients. Trained at each individual site for a period of three consecutive weeks. Obtained VA Certifications and clearances, prior to site Trainings.
• VA Certificates: VA Information Security Awareness VHA Privacy Policy Training Prevention of Sexual Harassment

ADMINISTRATOR / CONSULTANT

Confidential

• Administration of a Comprehensive Outpatient Rehabilitation Facility and Consultant for a national medical consulting firm. Obtained State and Federal licensing, including the processing of government applications and insurance credentialing. Hired and trained Therapists for Medicare Review Process. Marketing of the Center, including Physician and Community Relations and assisting the Owner in all aspects of Business Development. Under 3A Medical, USA, trained Physicians and their staff to dispense pharmaceuticals in their Practice, using the Vantage Rx programs. Assisted in the start-up and development of new Clinics for clients across the United States.
• ADMINISTRATOR

Confidential

Administration for a Comprehensive Outpatient Rehabilitation Facility and an Independent Diagnostic Testing Facility. Responsible for the Centers' critical passing of the Medicare Review Process generating an increase in Medicare Revenue Implement and coordinate multidisciplinary services. Quality Assurance and Utilization Review of medical records and treatment protocols. Patient and Community Relations. Oversee billing company and credentialing of both Companies

ASSISTANT ADMINISTRATOR / OFFICE MANAGER

Confidential

Managed Start-Up Comprehensive Outpatient Rehabilitation Facilities for Owner, assisting in all Application Processes. Hiring and supervision of therapists and office personnel. Assisted Administrator in all aspects of Marketing, including Company sponsored Health Fairs and Physician seminars within the Community. Chart review and quality assurance. Oversaw all Patient scheduling and was main contact with Physician offices. Supervised Accounts Receivable and Accounts Payable.

ART BUYER

Confidential

• Reported to Vice President, Executive Creative Director of full service ad agency. Negotiated all artists' fees
• for major advertising campaigns. Always came in under-budget. Please see Bozell Worldwide, Inc. .