Operations Manager, Shipping, Transportation Resume
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St Petersburg, FL
SUMMARY
- Seasoned Operations Professional wif extensive Warehouse & Transportation management experience in fast - paced, deadline-driven operations.
- Track record of increasing productivity & customer satisfaction wif cost reduction, safety, and meticulous record keeping.
- Well respected leader who leads by example wif a keen attention to detail and a “can do” attitude. Team player wif excellent communication and interpersonal leadership skills.
CORE COMPETENCIES
- Warehousing /Transportation Logistics
- Scheduling
- Dispatching
- Shipping/Receiving
- Production planning
- Route Planning
- Customer Service
- Recordkeeping
- Budgeting| DOT/OSHA Compliance
- Personnel Management
- Hiring | Training
- Reporting | Safety
PROFESSIONAL EXPERIENCE
Confidential, St Petersburg, FL
Operations Manager, Shipping, Transportation
Responsibilities:
- Managing a diverse operations team consisting of order processing, pallet building, shipping, truck loading, and product delivery to a specified customer base
- Managing 46 total employees. Duties include, but are not limited to; assigning employee schedules, tracking & correcting timekeeping hours, and hiring and training new employees
- Training & teaching employees on new safety seminars, as well as conducting annual safety trainings and developing safety manuals
- Enforcing safety Standard Operating Procedures
- Ensuring 100% DOT/OSHA compliance
- Completing daily reports and preparing spreadsheets to manage data
- Inherited 18% overtime pay; envisioned and implemented a plan which reduced overtime to a single digit percentage and kept it there for 11 months.
- Established a Shipping department which greatly reduced the overtime hours in the Customer Service Center as well as the overall daily pallet building and truck loading procedures.
- Lowered delivery cost per case from $2.63 to $2.46 (6.5%) and has held it there for over 4 months.
Confidential, Lakeland, FL
Senior Router
Responsibilities:
- Integral part of a four person routing team
- Processed daily orders using company platform and assigned orders and drivers to specific routes
- Ensured DOT compliance
- Reported driver times
- Completed daily reports and prepared spreadsheets to manage data
- Enforced safety Standard Operating Procedures
- Trainer for newly assigned personnel to Routing / Logistics Department.
Confidential, Tampa, FL
Operations/Driver Supervisor
Responsibilities:
- Processed & Scheduled daily orders to be assigned to specific customer routes utilizing company platform
- Managed 34 employees. Duties included, but were not limited to; assigning employee schedules, enforcing safety SOPs, and ensuring DOT compliance
- Reconciled inventory returns, reviewed and corrected all documents
- Reported timekeeping hours
- Completed daily reports and prepared spreadsheets to manage data
Confidential, Savage, MD
Operations Manager, Scheduling, Routing, Complianc
Responsibilities:
- Managed comprehensive operations team
- Lead a team of subordinate warehouse/transportation supervisors
- Performed route audits
- Enforced safety SOPs
- Scheduled on time warehouse productivity, delivery statistics, & scheduled routes
- Hired and trained Employees
- Conducted observations & reports
- Inspected MHE equipment/vehicles
- Ensured DOT/OSHA compliance
Confidential, Dover, FL
Route Analyst / Transportation Supervisor
Responsibilities:
- Initially a route analyst responsible for planning & scheduling routes, pickups, deliveries, and tracking personnel hours
- Coordinated three major reroutes
- Promoted to supervisor over the transportation department
- Oversaw all daily shipping and receiving, routing, DOT compliance, and equipment & fleet maintenance
- US Air Force 21 years- aircraft armament systems craftsman
- managing maintenance
- critical weapons systems
- tracking equipment and personnel
- coordinating armament system reconfigurations
- supervising 20+ personnel
- Received Commendation Medal for Outstanding Achievement.