Summary

IT professional offering over 5 years of multiple projects management methodologies and information technologies experience, seeking a Project Manager position with a company where I can lead to its success. A dedicated team leader with excellent customer service abilities who provide first-class relations with internal managers, employee, and clients based on knowledge and trust.

Core Strength:

• Thorough understanding of product or system life cycles
• Knowledge of project management methodologies
• Conceptual knowledge of information technologies and methodologies
• Ability to manage development, testing and deployment of applications
• In depth knowledge in Software Development Life Cycle SDLC , V-Model and Agile development
• Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates
• Exceptional skills in adapting to new Technologies and Environment
• Ability to multitask, motivate others and excellent customer service skills
• Self-starter with strong work ethic and skills in time management, client relationship and ability to adapt and learn new things quickly
• Experience in Section 508 Compliance
• Good analytical and communication skills and ability to work independently with minimal supervision and also perform as a part of a team
• Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates
• Demonstrated ability to work with technical stakeholders
• Excellent oral and written communication skills
• Able to plan and manage resources effectively
• Excellent time management and organizational skills
• Demonstrated successful leadership of several complete product releases
• Performed interviews, staff training and personal performance evaluations

Professional Experiences

Confidential

Project Manager Assistant

• Reengineered and enhanced 2 main processes.
• Cut delivery time on one project by 20 .
• Delivered projects before or on schedule.
• Supervised teams of 4 to 8 employees.
• Provided regular communication of project status and issues requiring escalation.
• Defined project plan and determined best course of action.
• Worked with key client resources to identify project risks.
• Ensured project objectives were met.
• Monitored and measured progress regularly.
• Performed status reporting to communicate progress.
• Led and managed major software implementation projects.
• Acted as liaison to other groups.
• Assisted other project management personnel.
• Adhered to best project management practices and methodologies.
• Tracked and communicated project status during meetings.

Confidential

Assistant Project Process Manager

• Managed and tracked production process, project timelines and status.
• Provided support to the Process Manager.
• Reengineered processes.
• Helped prepare project reports, write process documentation and maintain document database to streamline internal development operations and procedures.
• Coordinated resources and stakeholders account managers, design, editorial, technology, and production teams .
• Assigned responsibilities and ensure teams have materials to perform their job functions.
• Verified that all submission materials are complete and error-free.
• Transferred existing hard copy resources into electronic files to implement a resource database for client access.
• Assisted the Manager in the administration and financial activities related to the planning, design, and construction phases of the project and provide reports as required.
• Monitored, summarized and communicated the progress of the project to the various account teams.
• Analyzed and prepared reports based on confidential information regarding Authority estimates for negotiating consultant contracts, and estimates for construction contracts and change orders.

Confidential

Real Estate Agent

• Initiated, designed, and implemented marketing plan which increased our team market share by 3 .
• Augmented sales by an average of 5 .
• Assisted clients in the purchase and sale of commercial and residential properties. Oversaw all aspects of the buying and selling process.
• Provided expert advice on trends in the real estate market.

Confidential

Assistant Manager

• Generated mortgage loans, home equity lines of credit, and consumer loans.
• Trained and advised sales and service associates on various mortgage loans and bank products.

• Identified security issues and implemented innovative solutions.

• Ensured that the branch operated efficiently and productively.
• Encouraged employee development through one-on-one training and coaching.
• Supervised subordinate staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and time sheets, and ensuring appropriate subordinate training is provided.

Confidential

Personal Banker

• Initiated, planned, implemented coaching and training procedures for 12 to 17 sales and service associates on various mortgage loans and bank products, which was adopted cluster wise.

• Identified security issues and implemented innovative solutions.

• Increased personal Demand Deposit Account DDA by 15 , business DDA by 7 .
• Augmented loans, mortgages and credits products by 60 .
• Supervised subordinate staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and time sheets, and ensuring appropriate subordinate training is provided.
• Led branch staff to achieve high sales goals of three million dollars per month.
• Developed policies and procedures for handling special programs that required international multilingual support.
• Trained personal bankers on mortgage products and taught new hires how to use the Loan System.
• Instructed new personal bankers on how to identity potential clients and taught methods of recommending the best product loans.

Fluent in French, Spanish, and Creole